Product analyst Jobs in Etobicoke, ON

General Information :

Job Title :  Product Business Analyst

Location :  Toronto, ON

Job Type : Full-Time (Onsite / Hybrid)

Reports to : Director of Product Strategy

About Fulfillment IQ (FIQ)

At Fulfillment IQ, we are transforming the future of logistics technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it’s designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.

Our team includes logistics experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. We value clear thinking, strong execution, and real results. If you’re a builder, thinker, and doer who wants to shape the next generation of logistics solutions, FIQ is where you’ll find meaningful work and career growth.

We’re proud to be an inclusive, globally distributed team that values flexibility and collaboration. At FIQ, your ideas and contributions matter. You’ll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.

Role Overview :

• As a Product Business Analyst, you will bridge the gap between customers, stakeholders, and product teams to drive impactful product decisions.
• You will analyze market trends, translate requirements into actionable product improvements, and ensure solutions deliver measurable business value.
• Conduct competitive and market research, including AI / ML innovations, to guide enhancements to the CXCommerce™ platform.
• Translate customer and stakeholder requirements into clear, actionable product enhancements.
• Collaborate with Product Development, Professional Services, UX, and Customer Success teams to deliver high-value outcomes.
• Identify opportunities for new features or initiatives, from small enhancements to large-scale implementations.
• Define project requirements, assumptions, and acceptance criteria aligned with the product roadmap.
• Create detailed user stories in JIRA and work closely with developers and QA to ensure delivery meets expectations.
• Support customer adoption of the PhaseZero platform through guidance and expertise.
• Contribute actively to Agile sprints, ensuring timely and high-quality product delivery.

Desired / Nice-to-Have :

Month-to-Month Activities (Summary) :

Key Performance Indicators (KPIs) :

Why You’ll Love Working Here

At Fulfillment IQ, we don’t just build supply chain solutions—we build careers, friendships, and unforgettable experiences. As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Here’s what makes working with us a rewarding experience :

Work That Matters

Career Growth That Matters

Flexibility to Thrive

We Celebrate You

A Collaborative Culture

Life at Fulfillment IQ :

Fulfillment IQ is a company that values its people, and we work together as a team while being a remote company. Fulfillment IQ is an equal opportunity employer. We celebrate diversity, inclusivity, and are committed to creating a culture of equitable opportunities for all employees.

Learn More About Us

Website :   fulfillmentiq.com

LinkedIn :   Fulfillment IQ

Spotify :   eCom Logistics Podcast Spotify

YouTube :   eCom Logistics Podcast YouTube

Requirements

Qualifications :

Benefits

Perks you’ll appreciate :