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Process consultant Jobs in Etobicoke, ON

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Process consultant • etobicoke on

Last updated: 18 hours ago
  • Promoted
Lead Process Consultant

Lead Process Consultant

Compunnel, Inc.Toronto, Canada
Full-time
The Lead Process Consultant is responsible for driving process optimization within service desk operations.This role involves evaluating workflows, leading process improvement initiatives, and impl...Show moreLast updated: 30+ days ago
Process Consultant

Process Consultant

International Financial GroupToronto, Ontario
Full-time
Our client, an insurance company, is seeking a Process Consultant to support the build-out of first line of defense controls within a life insurance company. The role will focus on documenting busin...Show moreLast updated: 30+ days ago
Process Engineer

Process Engineer

Halyard Inc.Toronto, ON, CA
Full-time
Halyard is a highly skilled multidisciplinary engineering company with services including site studies, design, procurement, cost control, program management, implementation, and commissioning pred...Show moreLast updated: 30+ days ago
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Process Consultant

Process Consultant

VirtusaToronto, ON, CA
Full-time
We are seeking an experienced Project Governance Consultant to establish and enforce project management standards, methodologies, and best practices across all projects. The ideal candidate will ens...Show moreLast updated: 18 hours ago
Process and Controls Senior Consultant

Process and Controls Senior Consultant

EY-ParthenonToronto, Ontario, Canada
Full-time
At EY were all in to shape your future with confidence.Well help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help to ...Show moreLast updated: 1 day ago
Business Consultant, Strategic Performance & Process Excellence

Business Consultant, Strategic Performance & Process Excellence

Intello Technologies Inc.Toronto, ON, CA
Full-time
Business Consultant, Strategic Performance & Process Excellence.Vancouver, BC, Canada; Calgary, AB, Canada; Edmonton, AB, Canada. Collaborate with leaders and program teams to develop and deliver in...Show moreLast updated: 3 days ago
Process and Controls Senior Consultant

Process and Controls Senior Consultant

EYToronto, ON, CA, M5H 0B3
Full-time
At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...Show moreLast updated: 7 days ago
Service Now Business Process Consultant

Service Now Business Process Consultant

WillowTreeToronto, Ontario, Canada
Full-time
We are seeking an experienced and strategic Senior Business Process Consultant specializing in Service Design to lead our clients through complex ITSM and CMDB transformations.The ideal candidate w...Show moreLast updated: 30+ days ago
Service Now Business Process Consultant

Service Now Business Process Consultant

TELUS DigitalToronto, ON, CA
Full-time
Welcome to TELUS Digital — where innovation drives impact at a global scale.As an award-winning digital product consultancy and the digital division of TELUS, one of Canada’s largest telecommunicat...Show moreLast updated: 3 days ago
Senior MES Consultant — Lean, IoT & Process Improvement

Senior MES Consultant — Lean, IoT & Process Improvement

ITI GroupToronto, ON, CA
Full-time
A leading consulting firm in Toronto is seeking a Senior MES Consultant to facilitate client workshops and lead analysis for process improvements. The role involves producing documentation, mentorin...Show moreLast updated: 10 days ago
Process Business Consultant

Process Business Consultant

Canadian Imperial Bank of CommerceToronto, ON, CA
Full-time
We’re building a relationship-oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strength...Show moreLast updated: 8 days ago
Process Consultant

Process Consultant

ProcomToronto, CA
Full-time
BMO is currently sourcing for a Business Process Analyst to support the TPS line of business.This is a hybrid contract role in Toronto (3 days in office per week). The Business Process Analyst will ...Show moreLast updated: 30+ days ago
Strategic Process Transformation Consultant

Strategic Process Transformation Consultant

The Poirier GroupToronto, ON, CA
Full-time
A leading management consulting firm is seeking a Management Consultant in Toronto.You will leverage your expertise in business process improvement and data-driven decision-making to enhance operat...Show moreLast updated: 30+ days ago
Process Engineering Consultant

Process Engineering Consultant

Tata Consultancy ServicesToronto, ON, CA
Full-time
Tata Consultancy Services (TCS) is an equal opportunity employer, and embraces diversity in race, nationality, ethnicity, gender, age, physical ability, neurodiversity, and sexual orientation, to c...Show moreLast updated: 18 days ago
Process and Controls Senior Consultant

Process and Controls Senior Consultant

Ernst & Young Advisory Services Sdn BhdToronto, ON, CA
Full-time
At EY, we’re all in to shape your future with confidence.We’ll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Join EY and help ...Show moreLast updated: 3 days ago
Digital Dealer Sales & Process Consultant

Digital Dealer Sales & Process Consultant

SHIFT DIGITALToronto, ON, CA
Full-time
A leading automotive consulting firm in Toronto is seeking a Dealer Sales & Process Consultant to enhance dealership sales processes. Key responsibilities include consultation with dealership manage...Show moreLast updated: 30+ days ago
  • Promoted
Senior Transformation & Process Improvement Consultant

Senior Transformation & Process Improvement Consultant

BrioToronto, Canada
Full-time
A consulting firm in Montreal is seeking an Executive Consultant to drive transformation strategies and manage client relationships. The ideal candidate has a Master's degree and over 5 years of con...Show moreLast updated: 30+ days ago
ServiceNow Business Process Consultant (Manager)

ServiceNow Business Process Consultant (Manager)

HuronToronto
Full-time
Huron helps its clients drive growth, enhance performance and sustain leadership in the markets they serve.We collaborate with education organizations to develop strategies and implement solutions ...Show moreLast updated: 24 days ago
Process Engineer

Process Engineer

SPXMississauga, Peel Region, CA
Full-time
Building the people that build the world.A business unit of SPX Technologies, Sigma-Omega Corporation is a Toronto-based manufacturer of highly engineered hydronic heating and cooling equipment.Wit...Show moreLast updated: 30+ days ago
People also ask
Lead Process Consultant

Lead Process Consultant

Compunnel, Inc.Toronto, Canada
30+ days ago
Job type
  • Full-time
Job description

The Lead Process Consultant is responsible for driving process optimization within service desk operations.

This role involves evaluating workflows, leading process improvement initiatives, and implementing automation solutions using RPA and AI.

The consultant will work closely with stakeholders to enhance efficiency and ensure measurable outcomes through KPI tracking.

Key Responsibilities

Evaluate and optimize service desk processes from ticket creation to resolution.

Lead workshops to gather requirements and develop process improvement strategies.

Implement automation solutions using RPA and AI technologies.

Conduct time-motion analysis to identify workflow inefficiencies.

Track and report key performance indicators to measure success.

Collaborate with stakeholders to refine and document process enhancements.

Required Qualifications

Minimum 10 years of experience in process consulting or related fields.

Expertise in process mapping tools such as Visio or Lucidchart.

Strong experience with ServiceNow and ticket management workflows.

Familiarity with RPA, AI, and workflow automation technologies.

Excellent analytical and communication skills.

Ability to lead cross-functional workshops and drive consensus.

Preferred Qualifications

Experience in Corporate Banking and Commercial Lending.

Knowledge of Lean or Six Sigma methodologies.

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