Principal Duties and Responsibilities.Monitors and answers incoming support calls, chats, and emails.Make outbound calls for waiting cases.
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Medavie Blue CrossNouveau-Brunswick, CA
CA$64.00–CA$106.00 hourly
Depuis plus de 75 ans, Croix Bleue Medavie est un partenaire reconnu en matière de santé et de bien-être pour les particuliers, les employeurs et les gouvernements à l’échelle du Canada.En tant qu’...Show moreLast updated: 30+ days ago
de spécialiste régional des ventes
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Notre entreprise a été fondée sur le rêve d’un entrepreneur pionnier, et cet esprit continue d’inspirer notre travail auprès des entreprises partout au pays encore aujourd’hui.L’équipe de Rogers Af...Show moreLast updated: 13 days ago
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AutodeskRemote, New Brunswick, Canada
CA$98,600.00–CA$144,650.00 yearly
Remote
Full-time
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Cuso InternationalFredericton, NB
Permanent
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CventFredericton, New Brunswick, CA
CA$150,000.00 yearly
Overview : Cvent is a leading meetings, events, and hospitality technology provider with more than 4,800 employees and ~22,000 customers worldwide, including 53% of the Fortune 500.Founded in 1999, ...Show moreLast updated: 30+ days ago
Promoted
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Search by ‘Skills’ or ‘Keywords’ or 'Requisition ID’.Select how often (in days) to receive an alert : .Title : Principal Consultant - Tech & Impl.
Principal Medical Affairs Consultant.We are seeking a ...Show moreLast updated: 30+ days ago
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Rentokil InitialNew Brunswick, Canada
CA$100,000.00–CA$250,000.00 yearly
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LifeWorksFredericton, New Brunswick, Canada
CA$70,000.00–CA$85,000.00 yearly
Full-time
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Company 1 - The Manufacturers Life Insurance CompanyCAN, New Brunswick, Full Time Remote
CA$22.36–CA$25.00 hourly
Remote
Full-time
Senior Underwriting Consultants,.Underwriting and Claims operations, are integral to supporting our business growth strategy in the increasingly digital insurance-buying environment, where simple p...Show moreLast updated: 30+ days ago
3rd Key
LIDSFredericton, CA
CA$20.00 hourly
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Community Schools Coordinator - RES
York Region District School BoardNew Brunswick, Canada
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Full-time
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Amazing Charts Technical Support Representative-1
Caretracker, Inc.New Brunswick, Canada
30+ days ago
Salary
CA$50,000.00–CA$60,000.00 yearly
Job type
Full-time
Remote
Job description
Principal Duties and Responsibilities
Monitors and answers incoming support calls, chats, and emails.
Make outbound calls for waiting cases.
Use remote login tools to assist clients with technical and product questions.
Fixes issues when possible or escalates issues as needed.
Maintains up to date case documentation of work performed and information provided to clients.
May use documentation to help resolve issues.
Maintains client relationships.
Creates and provides support documentation.
Helps rollout software upgrades.
Stay abreast on the latest developments in software.
Other duties as assigned.
Required
A polite and professional customer-focused attitude.
Excellent verbal and written communication skills.
Ability to multi-task and properly prioritize assignments in order of issue severity.
Basic understanding of Microsoft Windows functions and file structure.
Familiarity with Microsoft Dynamics a plus.
What we offer
remote work options
Full range of employee benefits
Paid Vacation
About us
Amazing Charts was founded in 2001 by a practicing family physician familiar with the challenges clinicians encounter on a daily basis. Since then, Amazing Charts consistently ranks as a top EHR for ease of use and remains an affordable option for medical practices. In 2017, Harris Healthcare acquired Amazing Charts to be the centerpiece of its healthcare group, which is comprised of several ambulatory care solutions.