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President Jobs in Yarmouth, NS

Last updated: 1 day ago
Remote Bilingual Customer Care Specialist- President’s Choice Financial Client

Remote Bilingual Customer Care Specialist- President’s Choice Financial Client

Millennium 1 SolutionsHalifax, Nova Scotia
CA$19.00 hourly
Remote
Full-time
With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution mat...Show moreLast updated: 30+ days ago
Executive Coordinator

Executive Coordinator

Farm Credit CanadaVarious FCC office s in Nova Scotia may be considered
CA$52,879.00–CA$71,543.00 yearly
Full-time
Salary Range (plus eligible to receive a performance based incentive, applicable to position) : .Strong collaboration skills needed. Provide general administrative support to the Vice-President and o...Show moreLast updated: 9 days ago
Senior Structural Engineer

Senior Structural Engineer

CB CanadaHalifax, Nova Scotia, Canada
CA$100,000.00–CA$120,000.00 yearly
Does the idea of providing innovative engineering design solutions for bridges, buildings, and marine structures excite you?. Agilus is recruiting for a Senior Structural Engineer in the Civil Engin...Show moreLast updated: 30+ days ago
Store Manager (Gold Club Store)

Store Manager (Gold Club Store)

easyhomeHalifax, Nova Scotia, Canada
If you are looking to join one of Canada’s fastest growing companies, goeasy Ltd.North America’s Most Engaged Workplaces, we want the best to join our team. Canada’s largest lease-to-own busine...Show moreLast updated: 10 days ago
Vice President of Operations & Construction

Vice President of Operations & Construction

Meridia Recruitment SolutionsNova Scotia
CA$57.75 hourly
As the VP Operations / Construction you will be responsible for leading internal and external teams while applying value-engineering principles. You will provide financial expertise, strategic guidanc...Show moreLast updated: 30+ days ago
  • Promoted
General Manager

General Manager

CamacamNS, Canada
CA$28.00 hourly
Full-time +1
Poste de remplacement congé de maternité DIRECTEUR-DIRECTRICE.La Maison de la Famille des Frontières de Bedford a pour mission de favoriser le bien-être des familles ayant des enfants de 0 à 17 ans...Show moreLast updated: 1 day ago
Human Resources Specialist

Human Resources Specialist

IMP GroupHalifax, Nova Scotia, CA
Full-time
A workplace that’s invested in your success.A team that truly values one another.A culture that is built upon integrity, passion and mutual respect. Are you ready to join a team of talented IT exper...Show moreLast updated: 3 days ago
TD Insurance, Senior Automotive Group Vendor Manager

TD Insurance, Senior Automotive Group Vendor Manager

Meloche Monnex Inc.Halifax, Nova Scotia
Full-time
Reporting to the Vice President Vendor Management, this role will support the development and execution of an industry leading effective vendor management program within TDI.In partnership with str...Show moreLast updated: 30+ days ago
(Remote) Director of Technical Services

(Remote) Director of Technical Services

Globys, Canada CorpNova Scotia, Canada
CA$140,000.00–CA$160,000.00 yearly
Remote
Full-time
In the bustling heart of our operations, as the Technical Services Director, you'll be the mastermind behind turning visionary technical implementation into reality. Reporting directly to our esteem...Show moreLast updated: 30+ days ago
(Remote) Vice President, Software Product Management / R&D

(Remote) Vice President, Software Product Management / R&D

Globys, Inc.Nova Scotia, Canada
CA$115,000.00 yearly
Remote
Full-time
The Vice President of Product will lead the product marketing, product management and product development team.In this role, you will manage a team that is responsible for all facets of the product...Show moreLast updated: 30+ days ago
Join the Labour Relations Team at DND!

Join the Labour Relations Team at DND!

Treasury Board of Canada SecretariatHalifax, Nova Scotia
CA$96,889.00–CA$107,693.00 yearly
Join the Labour Relations Team at DND!.DND-EA-NAST-500495 National Defence - Assistant Deputy Minister (Human Resources - Civilian). Cold Lake (Alberta), Edmonton (Alberta), Suffield (Alberta), Wain...Show moreLast updated: 30+ days ago
General Manager

General Manager

VenorHalifax, NS or Lunenburg, NS
CA$63.00 hourly
Our client, West Nova Fuels, operates in multiple regions within Nova Scotia, offering a range of fuel products and services to both residential and commercial customers. In central and western main...Show moreLast updated: 30+ days ago
Remote Bilingual Customer Care Specialist- President’s Choice Financial Client

Remote Bilingual Customer Care Specialist- President’s Choice Financial Client

Millennium 1 SolutionsHalifax, Nova Scotia
30+ days ago
Salary
CA$19.00 hourly
Job type
  • Full-time
  • Remote
Job description

Description

With people at the heart of our success, NTT Data is committed to attracting and growing the best talent and providing an environment where everyone feels they can belong and their contribution matters. It’s our belief in possibility that drives us, but it’s our people that make it happen. At NTT Data, what you do matters.  A Career at NTT Data Means :

  • Having ongoing opportunities to GROW your career- we offer barrier-free learning with multiple self-learning tools available.
  • Being part of a global organization where you can BELONG - in an inclusive and diverse working environment where you are free to be your best self. We’re committed to building a people-focused environment where you can shine, no matter who you are.
  • Belonging to a team where you can make a DIFFERENCE - to your clients, colleagues, and communities. Your ideas are embraced, impactful, and keep us agile.
  • Being part of a global PIONEER – where you gain exposure to our Fortune 500 clients and world-leading global technology partners and work with a network of over 40,000 smart and diverse colleagues across 57 countries, delivering services in over 200 countries.

What else does NTT Data Offer? We’re glad you asked!

  • All equipment required for you to be successful in your role
  • Virtual paid training
  • Comprehensive benefits package (medical, vision, and dental)
  • Employee Assistance Program
  • RRSP program options
  • Short- and Long-Term Disability options
  • Rewards and Recognition programs
  • Internal career advancement opportunities
  • Position Overview :  As a Customer Care Specialist with NTT Data, you will be responsible for delighting customers by handling inbound calls from existing and potential customers for our client, President’s Choice Financial. You will be directly accountable for meeting and exceeding client goals as they relate to service levels and quality of calls within a team-driven and fast-paced work environment. Successful incumbents will have a keen interest in solving customer issues and / or answering inquiries as quickly and easily as possible, while remaining committed to delivering exceptional customer service in a professional manner. Come join NTT Data to become a Brand Ambassador and delight customers as the first point of contact for our client, President’s Choice Financial.  Position : Remote Customer Care Specialist- President’s Choice Financial Client  Position Status : Full Time, Permanent, Remote  Hours of Work : Monday-Sunday 8 : 00am-12 : 00am AST Rate of Pay : $19.00 / Bilingual (French / English)   Responsibilities :

  • Play a key role in advising and supporting existing and potential customers whilst creating positive experiences and engagements.
  • Manage inbound customer calls regarding standard credit card inquiries, transactions, account maintenance and Tier 1 online support.
  • Increase customer confidence by responding to customer inquiries in a pleasant, courteous, professional, and well-informed manner.
  • In conjunction with on-screen customer information, identify customer needs through customer contact while simultaneously reading / updating customer information on the system.
  • Act as a single point of contact and analyze information presented by the customer and action next steps accordingly based on the nature of the inquiry.
  • Adhere to established escalation procedures when mitigating complaints / escalations on the first contact.
  • Remain current on program information and business initiatives, as well as corporate products and processes.
  • Strive to achieve and improve service level agreements and productivity targets.
  • Achieve quality service by accurately assessing and responding to customer needs, using sound judgment and flexibility when recommending appropriate options / solutions.
  • Fulfill customer brand expectations in a manner that complies with policies, practices, and procedures.
  • Accurately complete appropriate documentation for each transaction.
  • End each call by completing all required activity in order to fulfill customer requests.
  • Participate fully as a team member, help build a positive and diverse work environment, willingly assist and mentor others in the completion of work activities, and address communication issues efficiently.
  • Requirements :

  • Fluent in English; Bilingual (French) required.
  • Excellent communication skills, both verbal and written
  • Tactful communicator able to exchange ideas and customer information in a concise and logical way.
  • Superior customer service skills
  • Professional and pleasant telephone etiquette
  • Demonstrated analytical and problem-solving skills.
  • Demonstrated ability to work within time constraints.
  • Proficiency in software tools including MS Office, and internet application.
  • Working knowledge of PCs and strong keyboarding / data capturing skills (min 25 wpm)
  • Positive attitude and demonstrated ability to perform in a team-based environment.
  • Must have flexibility and willingness to work rotational shifts, including evenings and weekends.
  • Experience working in a call center environment specifically in a customer service role.
  • Previous Financial Services experience would be considered an asset.
  • Power outlets for both a PC and Monitor
  • High Speed internet (10MB or greater)
  • A physical space where you can fit your PC and Monitor near a router or modem that is private and free of distraction. This is important since you must be connected via Ethernet port and not by Wi-Fi.
  • Diversity. Equity. Inclusion. Unleashing the power of being unique. We are committed to providing an environment free of unfair discrimination and harassment. We do not discriminate based on age, race, color, sex, religion, national origin, disability, pregnancy, marital status, sexual orientation, gender reassignment, veteran status, or other protected category. At NTT Data what you do matters. Because here YOU can. BIND