About the City of Welland
At the City of Welland, we're continuously rewriting our story. Not because we don't know where we're going, but because we are constantly reaching for new heights, engaging in new approaches, and pursuing what many believe to be unattainable or too ambitious. We're not satisfied with the status quo, and we're certainly not satisfied with doing things a certain way simply because that's how they were done in the past.
We expect our population to increase to over 80,000 in the next 20 years, and serving a diverse, growing community requires strategic thinkers, norm breakers, and passionate civil servants. In Niagara, Welland's growth leads every other municipality, and the City is becoming the region's heartbeat.
So, we invite you to author your chapter and contribute to the overall body of work the City of Welland is creating. At the City of Welland, your ideas are nurtured, your input is invited, a healthy work-life balance is available, and most importantly, your voice will make a difference.
About the Position
Under the direction of the Manager of Public Works, the Water Meter Compliance / Backflow Prevention Supervisor is responsible for the maintenance, replacement and operation of the City’s water metering infrastructure. Additionally, this position will initiate the implementation and maintain oversight of the municipal Backflow Prevention Program.
Hours of work include Monday to Friday, 40 hours per week.
Duties & Responsibilities
The duties listed are not meant to provide a description of each and every job performed but only those which represent the core functions of the job.
-Direct, supervise and lead the Water Meter section of the Public Works division including assigning tasks, reviewing completed work, providing guidance and support to field staff.
-Respond to customer complaints and inquiries including low pressure and meter related inquiries.
-Update and maintain City metering standards as required.
-Ensure water meter records are accurate.
-Develop and implement an ICI UME replacement strategy.
-Review drawings for appropriate meter installation and sizing ensure maximum capture of water consumption.
-Stay up to date with all meter technology including, measurement, communications, software and hardware.
-Coordinate all required testing and reporting as it pertains to regulatory requirements for lead in drinking water (Corrosion Control Plan).
-Responsible for the creation, implementation and ongoing oversite of the City of Welland’s backflow prevention program.
-Oversight over inventory and related stock and materials.
-Ensure compliance with Ministry of Labour, Training and Skills Development, Occupational Health and Safety Act,
-Ministry of the Environment, Conservation and Parks, City of Welland Policy and By-Laws.
-Other duties as assigned.
SUPERVISION:
Direct
4 Water Meter Technicians
What you need to Succeed...
-Five (5) years’ related experience in Water Operations.
-Licensed Plumber (Red Seal).
-Class I Water Distribution License is considered an asset.
-Thorough knowledge of the Occupational Health and Safety Act.
-Excellent written communication skills, with the ability to complete inspection reports and memos and create SOP’s, technical specifications, and work instructions.
-Ability to meet deadlines, function well under pressure and respond to frequently changing demands.
-Demonstrated proficiency in Microsoft Office Suite, and various database applications.
-Excellent knowledge of Provincial and Municipal regulations related to the Ontario Building Code and Municipal Water Standards.
-Progressive leadership experience, in a unionized environment is considered an asset.
-Possess a valid Class “G” Ontario Driver’s License with a clean driving record.
Salary and Benefit Information
$97,156-$113,659 (2026 rates) plus a comprehensive benefits package, and OMERS pension.
Why Choose Welland?
Why choose Welland?
OMERS Pension: Secure your future with an OMERS pension, one of Canada’s largest defined benefit pension plans. To learn more visit /.
Five Wellness days: We understand the importance of mental and physical well-being. That's why we offer five wellness days that can be taken in succession, giving you the opportunity to recharge, rejuvenate, and prioritize self-care when you need it most.
Adaptable and generous benefits package: Your health and happiness matter to us. That's why we offer a flexible and generous benefits package. From medical and dental coverage to additional perks, we've got you covered, ensuring you and your loved ones receive the care and support you deserve.
Flexible work arrangements: We believe in work-life harmony, and that means something different to each of us. Embrace flexibility with our assortment of work arrangements, including hybrid, condensed work weeks, and flexible schedules. Whether you thrive in a traditional office setting or prefer the comfort of your home office, we empower you to tailor your work environment to suit your needs.
Fair-market value salary: We recently conducted a comprehensive compensation review to ensure our pay aligned with current market values and fairly reflected the skills and contributions of our team. This process involved industry benchmarking and employee feedback to maintain competitive and equitable compensation.
How to Apply
Submit a current application which includes a current cover letter and resume.
The City of Welland is an equal opportunity employer committed to inclusive, barrier-free recruitment and selection processes. In addition, the City of Welland is committed to accommodating persons with disabilities. Should you require any accommodations, we will work to meet your needs.
All applications are held in strict confidence. We thank all applicants for their interest; however, we will only contact those selected for an interview. No phone calls, please.
Personal information is collected under the authority of the Municipal Freedom of Information and Protection of Privacy Act and is for employment assessment purposes only.
