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- Pictou, NS
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Pharmaceutical representative Jobs in Pictou, NS
Customer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CAField Sales Representative
Techtronic IndustriesHalifax, Nova ScotiaAccount Representative- Sales Training Program (MARITIMES)
CDWVIRTUAL, NS, CASales Representative
CB CanadaNova Scotia, Canada- Promoted
Sales representative - Agricultural sector
SemicanNova Scotia, CanadaCold Caller Representative
AGO Insurance Software Inc.Nova Scotia, CanadaClient Services Representative
East River Animal Hospital.New Glasgow, Nova ScotiaCustomer Service Representative-ACT
Circle KWestville, Nova Scotia, Canada- Promoted
Furniture Sales Representative
NaturepedicNova Scotia, Canada- Promoted
Remote Sales Representative
SKW OrganizationCape Breton, NS, Canada- Promoted
Customer Service Representative
Recrute ActionHalifax, Nova Scotia, CanadaCustomer Service Representative
IMP GroupHalifax, Nova Scotia, CAInside Sales Representative
Lock Search GroupNova Scotia, Nueva Escocia- Promoted
Hollister Co - Brand Representative Halifax
Abercrombie and Fitch Co.Halifax, Nova Scotia, CanadaField Sales Representative - New Glasgow, NS
Kognitive Sales SolutionsNew Glasgow, NS, CAField Marketing Representative
KognitiveNew Glasgow, Nova Scotia, Canada- Promoted
Sales Representative Remote
HMG CareersNew Glasgow, NS, CanadaOutbound Sales Representative
VenorHalifax, Nova ScotiaField Support Representative
RocheNova Scotia, CanadaCustomer Service Representative
Hustle Notice BizHalifax, Nova Scotia, CA- Full-time
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Description
Job Title : Customer Service Representative
Job Summary :
We are seeking a friendly and professional Customer Service Representative to join our team. In this role, you will be the first point of contact for our customers, addressing inquiries, resolving complaints, and ensuring a positive customer experience. The ideal candidate is a strong communicator with excellent problem-solving skills, a positive attitude, and a commitment to delivering exceptional service.
Key Responsibilities
- Provide accurate information about products, services, and policies.
- Resolve customer complaints and issues efficiently, escalating to supervisors when necessary.
- Maintain detailed and accurate records of customer interactions in the company’s CRM system.
- Process orders, returns, and exchanges according to company policies.
- Collaborate with other departments to ensure timely resolution of customer concerns.
- Identify opportunities to improve customer satisfaction and share feedback with the team.
- Meet or exceed performance metrics, such as response time, resolution rate, and customer satisfaction scores.
Skills, Knowledge and Expertise
Benefits
We specialize in delivering innovative solutions and exceptional services to meet the diverse needs of our clients. With a strong commitment to quality and customer satisfaction, we strive to exceed expectations and drive success in every project we undertake.