Personal banker Jobs in North Vancouver, BC

Requisition ID : 246741

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Job Purpose

The Private Banker possesses strong knowledge of customized commercial lending, risk management, financial products and services, wealth management and retail lending. The incumbent has comprehensive experience and product knowledge to deliver service and customized lending solutions consistent with high net worth client needs.

This position focuses on generating new clients and the cross-sell, up-sell, and retention of existing high value Wealth Management clients. Responsible for identifying high net worth prospects with complex lending needs in target markets, developing acquisition strategies, growing relationships, maintaining a sustainable prospect sales pipeline, conducting sales calls and qualification of opportunities based on customer information and due diligence.

The incumbent manages approximately 150 high net worth households. The role is a key business development position with elevated new business objectives for lending, fees, deposits and referrals to business line partners.

Key Responsibilities

• Lead Portfolio Management and Risk Mitigation by working directly with Retail credit adjudication (ACE) or with Wealth Credit Solutions for customized credit, negotiating standard Bank terms, conditions, structuring fees, interest rates and documentation.
• Providing relationship banking and the highest quality of administrative support to a portfolio of complex, high net worth clients.
• Using knowledge of Scotiabank's diverse products and services to anticipate client needs and proactively deliver solutions through referrals to other Bank partners.
• Managing client relationships to ensure that credit facilities and accounts are operating satisfactorily.
• Proactively identifying and mitigating problem loans, including bringing potential problems under correspondence as soon as identified.
• Acting as the client's Primary Relationship Manager by utilizing the Financial Planning process to develop an in-depth understanding of the client's needs, and maintaining SPCG service standards regarding proactive contact and maintaining the client contact database.
• Serving as a conduit for referrals to the SPCG Team of Experts, and developing multiple service client relationships based on formalized client strategies.
• Acting as a key member of the Centre's Team of Experts, proactively identifying and implementing strategies to address client needs.
• Drive business development, maintaining a strong market profile with assigned partners and business channels.
• Actively marketing customized Private Banking credit solutions (Total Wealth Credit Solution), to support wealth creation or diversification strategies, insurance solutions, currency and interest rate risk management.
• Developing and executing new business strategies to attract and retain high net worth clients. Develop client management plans and make referrals that result in deeper client relationships.
• Develop an in-depth understanding of client needs and proactively make referrals to Private Investment, Counsel, Scotiatrust, ScotiaMcLeod, Hollis Wealth, Commercial and Retail Bank.
• Identifying prospects and referrals from internal and external networks / COI's.
• Maintaining a strong prospect sales pipeline, conducting sales calls and qualification of opportunities based on effective due diligence.
• Engaging and informing client management partners as to changes in client information and priorities.
• Maintain operational effectiveness by ensuring daily and periodic management controls are in place and effective.
• Monitoring non-interest expenses against planned budgets, ensuring that the Manager, Client Services has appropriate and reasonable explanations for variances.
• Providing direction, guidance and support to the Manager, Client Services as required, through coaching and periodic participation in Service Meetings and Skill Building sessions.
• Reviewing and resolving client concerns and issues and ensuring that the Bank's Customer Complaint Resolution Process is in place and effective.
• Ensuring strict adherence to Bank security procedures, including assigned authorities and limits.
• Ensuring compliance with regulatory requirements and guidelines, including Privacy, Anti-Money Laundering / Anti-Terrorist Financing, FCAC, Know Your Customer, CDIC, Occupational Health & Safety.
• Reporting fraudulent activities, unusual occurrences, issues, deficiencies, or trends as applicable.
• Managing Credit Risk by fulfilling all retail credit requests through retail adjudication processes or working with the Wealth Credit Solutions team to develop commercial / customized credit proposals.
• Ensuring credit facilities operate within authorized terms and conditions.
• Ensuring the Bank's exposure is protected by adequate security requirements (if required) and appropriate credit conditions, resolving any issues that may arise.
• Developing sound commercial underwriting skills.
• Ensuring security documentation is accurately prepared, complete, registered and renewed as required.
• Contributing to the effective functioning of the Private Banking and Centre team by participating actively in team learning development activities and team performance achievements.
• Building effective working relationships across the team and with various business line and corporate function contacts.
• Maintaining a high level of customer service.
• Facilitating a culture of open and honest communication.
• Actively participating and contributing to touch bases and team meetings.
• Encouraging the generation of new ideas and approaches.
• Actively sharing knowledge and experience to enhance the development of all team members.
• Developing and executing a meaningful employee development plan.

Required Skills

Location(s) : Canada : British Columbia : Vancouver

Scotiabank is a leading bank in the Americas. Guided by our purpose : "for every future", we help our customers, their families and their communities achieve success through a broad range of advice, products and services, including personal and commercial banking, wealth management and private banking, corporate and investment banking, and capital markets.

At Scotiabank, we value the unique skills and experiences each individual brings to the Bank, and are committed to creating and maintaining an inclusive and accessible environment for everyone. If you require accommodation (including, but not limited to, an accessible interview site, alternate format documents, ASL Interpreter, or Assistive Technology) during the recruitment and selection process, please let our Recruitment team know. If you require technical assistance, please click here. Candidates must apply directly online to be considered for this role. We thank all applicants for their interest in a career at Scotiabank; however, only those candidates who are selected for an interview will be contacted.

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