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Payroll • ottawa on
Customer Service & Logistics Supervisor
Fed SupplyGatineau, CACoordinator, Payroll
DeloitteOttawa, ONSenior Payroll Tax Analyst
LuxotticaGatineau, CA- Promoted
Bilingual Area Finance, Payroll and Administration Manager
SecuritasOttawa, ON, CanadaAccountant
Randstad CanadaOttawa, Ontario, CA- Promoted
Nanny Wanted - Rockcliffe Domestic Helper
CanadianNanny.caOttawa, Ontario, CanadaFinancial Analyst
Harris ComputerOttawa,OfficePayroll Administrator - Bilingual
Black & McDonaldOttawa, ONAccounting bookkeeper
Jack R. Bowerman, CPA - Professional CorporationNepean, ON, CanadaNurses with Gap
KYND InternationalOttawa, ON, CAGeneral Manager, Ottawa
FairgroundsOttawa, Ontario, CanadaManager, Payroll & Benefits
Recruiting In MotionOttawa, ONSenior Accountant (Controller Level)
Restoration CompanyOTTAWA, ON, CASenior Officer, Administrative Support
University of OttawaRoger Guindon HallPayroll Manager
Stevenson & WhiteOttawa, OntarioPayroll Administrator
Black & McDonaldOttawa, ONPayroll Specialist (CA - Remote)
ThinkingIT Corp.Ottawa, ON, CAProgrammer/Analyst Lvl3
Exposant 3Ottawa, Ontario, CAbookkeeper
A Plus Physiotherapy and Wellness CentreOttawa, ON, CA- Terrace, BC (from $ 96,176 to $ 182,569 year)
- Renfrew, ON (from $ 55,000 to $ 179,512 year)
- Aylmer, ON (from $ 68,250 to $ 177,506 year)
- Chatham-Kent, ON (from $ 45,000 to $ 172,750 year)
- Banff, AB (from $ 63,087 to $ 149,773 year)
- Gatineau, QC (from $ 57,500 to $ 134,366 year)
- Owen Sound, ON (from $ 57,372 to $ 114,754 year)
- Parry Sound, ON (from $ 57,214 to $ 114,754 year)
- Medicine Hat, AB (from $ 47,775 to $ 113,966 year)
- Vernon, BC (from $ 57,613 to $ 113,100 year)
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Customer Service & Logistics Supervisor
Fed SupplyGatineau, CA- Full-time
- Permanent
Customer Service & Logistics Supervisor Introduction
Hello! I’m Leila, Recruitment Consultant at Fed Supply, a staffing agency specializing in supply chain, logistics, transportation, and customer service - offering both temporary and permanent positions across the Greater Montréal Area.
Our team of experts truly speaks your language and understands your world
Mission
Your Role
Reporting to the Head of Transport and Logistics, the Customer Service & Logistics Supervisor acts as a key link between clients, operations, and the internal team.
You will oversee the daily coordination of activities related to customer service, logistics, and documentation, ensuring smooth operations and high-quality standards throughout all processes.
Main Responsibilities :
Supervise a team of six employees (coordinators, documentation specialist, payroll clerks) and support their day-to-day development.
Ensure an exceptional level of customer service : handle inquiries, follow up on client requests, resolve issues efficiently, and maintain clear communication.
Manage delivery track & trace activities, ensuring operations are completed as scheduled.
Oversee billing and approval of truck driver payroll.
Review and transmit work orders and transport documentation to the documentation team, ensuring accuracy and completeness.
Collaborate closely with the operations department in an open and team-oriented environment.
Ensure compliance with customs regulations and administrative documentation standards.
This position requires strong multitasking abilities, attention to detail, and the capacity to maintain a strategic, big-picture perspective.
Your profile
Profile Sought
Proven experience supervising a team, ideally in logistics, transportation, or customer service.
Mature, motivational leadership with the ability to guide, support, and develop employees.
Strong ability to handle a high workload and prioritize effectively.
Strategic mindset, organized, and solution-oriented.
Proficiency in Excel and internal systems (customs or ERP software).
Excellent communication skills in English (mainly English-speaking environment).
Knowledge of the transportation industry is an asset.
College diploma or equivalent required.
Conditions
Permanent, full-time position (40 hours / week) - day schedule
Competitive salary up to $85,000 / year, depending on experience
Dynamic and collaborative work environment
Immediate start
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