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Operations manager Jobs in Victoria, BC

Last updated: 3 days ago
  • Promoted
Spa Operations Manager

Spa Operations Manager

AccorHotelVictoria, British Columbia, Canada
CA$58,000.00 yearly
Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues. Exclusive Employee and Friends & Family Discounts at Fa...Show moreLast updated: 23 days ago
Operations Manager

Operations Manager

EightSix NetworkBC
CA$86,000.00–CA$96,000.00 yearly
This is a Managerial role in the area of administration with a strong analytical component.Responsibilities include the oversight of inventory records, contract compliance, new ERP software onboard...Show moreLast updated: 30+ days ago
Branch Operations Manager

Branch Operations Manager

GraingerVICTORIA, British Columbia, CA
CA$65,000.00–CA$90,000.00 yearly
Full-time
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4. We’re dedicated to providing value fo...Show moreLast updated: 30+ days ago
Manager Customer Trust Operations , AbeBooks Customer Operations and Success

Manager Customer Trust Operations , AbeBooks Customer Operations and Success

Abebooks Inc.Victoria, British Columbia, CAN
CA$49.00 hourly
The Customer Trust Manager is responsible for all Customer Trust operations, accurate execution of established programs and adherence, and business-and executive-level escalations.We are seeking a ...Show moreLast updated: 30+ days ago
Marine Operations Manager

Marine Operations Manager

Sonora ResortSonora Island, BC, CA
CA$66,560.00 yearly
Full-time
Sonora Resort, a luxury all-inclusive Relais & Chateaux Resort, in the unspoiled wilderness of British Columbia.This is a Full-time Management position that works seasonally from February throu...Show moreLast updated: 13 days ago
operations manager - administrative services

operations manager - administrative services

Blackapple Cellular LtdVictoria, BC, CA
CA$50.00 hourly
Permanent
Co-ordinate administrative services.Plan, organize, direct, control and evaluate daily operations.Direct and advise staff engaged in providing records management, security, finance, purchasing, hum...Show moreLast updated: 30+ days ago
Clinical Manager, Tertiary Site Operations

Clinical Manager, Tertiary Site Operations

Island HealthVictoria, BC, CA
CA$67.26–CA$85.95 hourly
Education, Training And Experience.A level of education, training and experience equivalent to a bachelor's degree in a health-related field and seven years of relevant management experience.Curren...Show moreLast updated: 30+ days ago
Operations manager, restaurant

Operations manager, restaurant

HONOLULU COFFEE VANCOUVERBC, CA
CA$29.50 hourly
Permanent
Experience : 1 year to less than 2 years.Analyze budget to boost and maintain the restaurant's profits.Plan and organize daily operations. Organize and maintain inventory.Ensure health and safety reg...Show moreLast updated: 30+ days ago
Operations Trainee

Operations Trainee

Craftsman CollisionFraser Valley, BC, CA
CA$45,000.00–CA$55,000.00 yearly
Full-time
Quick Apply
Craftsman Collision is the largest independently owned and operated auto body repair chain in Canada – but we’re also a family that cares about the people we work with. Are you ready to reach your f...Show moreLast updated: 30+ days ago
Vancouver Island Operations Manager

Vancouver Island Operations Manager

MatchBox Consulting GroupVictoria, British Columbia
MatchBox Consulting Group is proud to be posting on behalf of our client, a well-established General Contractor from the Lower Mainland, who is expanding operations with a new office in Victoria, B...Show moreLast updated: 30+ days ago
Customer Operations Manager - Customer Experience

Customer Operations Manager - Customer Experience

IndigoVictoria, BC, CA
CA$100,000.00–CA$150,000.00 yearly
Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more ...Show moreLast updated: 30+ days ago
Senior Manager - ServiceNow Security Operations

Senior Manager - ServiceNow Security Operations

DeloitteVictoria, BC
Toronto, ON; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Moncton, NB; Ottawa, ON. Regina, SK; Saint John, NB; Saskatoon, SK; St.John's, NL; Vancouver, BC...Show moreLast updated: 30+ days ago
  • Promoted
Manager, Operations and Support

Manager, Operations and Support

BMOVictoria, British Columbia, Canada
CA$68,000.00–CA$126,000.00 yearly
Part-time
Supports the branch and / or region in achieving business objectives by providing effective operational support and management of sales compliance and regulatory requirements.Fosters a culture aligne...Show moreLast updated: 3 days ago
construction operations manager

construction operations manager

Hickory Dickory Decks - Kelowna - Okanagan ValleyBC, CA
CA$44.81 hourly
Permanent
Education : No degree, certificate or diploma.Coordinate subcontractors activities.Plan and organize daily operations.Prepare and submit construction project budget estimates.Recruit, hire and super...Show moreLast updated: 28 days ago
Branch Operations Manager

Branch Operations Manager

Grainger BusinessesVICTORIA, Brit, CA
CA$65,000.00–CA$90,000.00 yearly
As a leading industrial distributor with operations primarily in North America, Japan and the United Kingdom, We Keep The World Working® by serving more than 4. We’re dedicated to providing value fo...Show moreLast updated: 30+ days ago
Manager, Region Office Operations

Manager, Region Office Operations

IG Wealth ManagementBritish Columbia, Canada
CA$49.00 hourly
The Manager, Region Office Operations oversees and manages the day-to-day administrative operations of a Region / Division Office. This position acts as key liaison between head office, consultants, a...Show moreLast updated: 30+ days ago
Field Operations Manager – Construction

Field Operations Manager – Construction

Abstract DevelopmentsVictoria, BC
CA$42.00 hourly
The Field Operations Manager’s role is to oversee all company projects and Site Supervisors to ensure the timely and efficient completion of high-quality construction projects.To oversee company sa...Show moreLast updated: 30+ days ago
Manager of Planning, Operations and Transportation

Manager of Planning, Operations and Transportation

York Region District School BoardBritish Columbia, Canada
CA$91,663.00–CA$114,579.00 yearly
Full-time
M anager of Planning, Operations and Transportation SD1 0 (Arrow Lakes) School District #10 in the beautiful West Kootenay region of southeastern BC is situated on the traditional, ancestral and un...Show moreLast updated: 30+ days ago
operations manager - trade, broadcasting and other services

operations manager - trade, broadcasting and other services

Noir Kitchen and BarBC, CA
CA$38.46 hourly
Permanent
Experience : 2 years to less than 3 years.Allocate material, human and financial resources to implement organizational policies and programs. Authorize and organize the establishment of major departm...Show moreLast updated: 30+ days ago
Spa Operations Manager

Spa Operations Manager

AccorHotelVictoria, British Columbia, Canada
23 days ago
Salary
CA$58,000.00 yearly
Job description

What is in it for you :

  • Employee benefit card offering discounted rates at Accor properties worldwide and additional benefits for Fairmont and Raffles colleagues.

Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver

Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler

Opportunity to develop your talent and grow within your property and across the world!

Complimentary meal during your shift through our Colleague Dining Program

Complimentary uniform laundering

Access to our comprehensive benefits and wellness programs including extended healthcare benefits and RMT dental vision and complimentary counseling wellness sessions financial and family planning through LifeWorks

Access toour companymatchedDefined ContributionPension Plan(DCPP)

Opportunity to develop your talent throughcoaching andour Leadership Mentoring Programs

A competitive salary starting at $58000

What you will be doing :

A Leadership role within the Spa responsible for the daytoday operation of the spa front & back of house and maintaining on the floor presence within the spa.

Drive all aspects of Guest satisfaction VOG & LQA and Sparkle Moments

Responsible for achieving exceptional guest feedback and handling all complaints in a warm professional and proactive fashion. Inform the Director of Rooms of any complaints or issues regarding the spa facility taking the appropriate action or recommended amendments if necessary.

Management of Spa Attendants Spa Coordinators and Service Providers.

Work in conjunction with the Spa Director assisting in managing the spa bookings systems maximizing of revenue of treatments and programs through effective scheduling yield management promoting all aspects of the spa and wellness recording turn away and treatment cancellations.

Maintain a sound treatment and retail knowledge to enable effective cross selling within the spa and a good knowledge of the hotel and facilities available

Assist the Team Leads to provide further consultation to guests when necessary to ensure that sales are closed on products recommendations made by the Service Providers.

Maintain the cleanliness presentation and organization of the spa reception at all times.

Ensure all opening closing and shift checklists and procedures are completed on a daily basis reporting any housekeeping and maintenance issues to the Spa Director.

Ensure staff are aware of any current news and information and hold monthly meetings / briefings to communicate motivate and be aware of staff needs.

Provide training and development of the Spa Attendants Spa Coordinators and Service Teams as outlined by the Director of Spa and other courses.

Assist the Spa Director with Spa recruitment processes including; interviews hiring decisions and onboarding

Assist the Spa Director and Team Leads when required to produce monthly statistical KPI reports including turn away and treatment cancellations to identify business and revenue opportunities.

Assist the Spa Director and Team Leads when required with the maintenance of month end stock control system of all retail and professional amenities and products.

Assist the Spa Director and Team Leads when required with the retail and professional products stock level and purchasing.

Assist the Spa Director and Team Leads when required to calculate team incentives and commissions.

Assist the Spa Director to proactively create new initiatives and incentives in retail and treatment bookings and promotions.

Assist the Spa Director with payroll processing ensuring accurate and timely submission of employee hours overtime and other compensationrelated details.

Assist with the health & safety committee attending meetings and ensuring the department adheres to all health and safety protocols and regulations.

Conduct regular health & safety checks within the department identifying and addressing any risks or hazards to ensure a safe environment for both staff and guests.

In absence of the Spa Director attend the morning and afternoon hotel meetings taking the most up to date information guests and any other relevant information.

Other duties as assigned

Qualifications :

Your experience and skills include :

Bachelors Degree with Business Administration an asset but not mandatory.

Minimum of 2 years experience in management or lead position in a Spa or related field an asset.

Experience in the hospitality industry an asset.

Desire to provide phenomenal Guest experiences.

Excellent communications skills interpersonal written and public / media relations

Computer literacy (Word Excel PowerPoint).

Selfconfident proactive and able to prioritize and make effective decisions.

Ability to build strong relationships lead a team of spa professionals and cooperate with other hotel departments.

Remote Work : Employment Type :

Fulltime