Remote Operations manager Jobs in Saint-Hubert, QC
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Operations manager • saint hubert qc
Last updated: 1 day ago
BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic...Show moreLast updated: 30+ days ago
Would you like to see more good in the world?.That’s why we founded FundSource26 Inc.We provide strategic planning, coaching, and turnkey solutions that get nonprofits FUNDED so they can spend less...Show moreLast updated: 20 days ago
We are looking for a Business Operations Manager to monitor our organization’s functions and build processes that meet our business needs.
The successful candidate will have extensive knowledge in p...Show moreLast updated: 30+ days ago
Your professional transformation starts here.Are you full of great ideas? Do you dream of building a greener future as part of a company that values your skills and opinions? Are you looking for a ...Show moreLast updated: 10 days ago
FLiiP is revolutionizing fitness business management through our all-in-one SaaS platform.As a seed-stage startup, we’ve recently raised 4 million CAD and are scaling rapidly, aiming to grow 4x in ...Show moreLast updated: 30+ days ago
BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic...Show moreLast updated: 30+ days ago
ValPay is looking to hire an Operations Manager to operate a fast-paced, high-growth business!.This position provides critical operational management of a growing software vertical.As an Operations...Show moreLast updated: 30+ days ago
Quincaillerie Richelieu Ltée / Richelieu Hardware Ltd.Get AI-powered advice on this job and more exclusive features.Richelieu Hardware is a North American leader and an agent for change in a dynamic ...Show moreLast updated: 30+ days ago
Do you believe in putting the customer first?.Are you a team player and do you have an incredible sense of leadership?.Are you motivated by achievement goals?.
The Brick is actively seeking to expan...Show moreLast updated: 22 days ago
As a seed-stage startup weve recently raised.CAD and are scaling rapidly aiming to grow 4x in revenue within 18 months.We serve gyms yoga studios martial arts centers and other fitness businesses w...Show moreLast updated: 15 days ago
Be among the first 25 applicants.Get AI-powered advice on this job and more exclusive features.AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious heal...Show moreLast updated: 1 day ago
Nous recherchons un leader innovant dans l’industrie du cannabis, engagé à produire des produits de haute qualité et durables, tout en respectant les normes les plus élevées en matière de conformit...Show moreLast updated: 30+ days ago
MaintainX est la plus importante plateforme au monde en matière de gestion des actifs et d'intelligence du travail pour les environnements industriels et de première ligne.Nous sommes un outil mode...Show moreLast updated: 3 days ago
Gestionnaire des Opérations (Techniques).Répartition du temps de travail : .Le gestionnaire des opérations techniques supervise une équipe de techniciens, d’installateurs et de nettoyeurs techniques...Show moreLast updated: 17 days ago
AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow.
We strive to have a remarkable i...Show moreLast updated: 1 day ago
Press Tab to Move to Skip to Content Link.Select how often (in days) to receive an alert : .As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get w...Show moreLast updated: 30+ days ago
Our client, 7Gen, is on a mission to accelerate the transition to zero-emission transportation, not just for today but for the generations to come.
Inspired by the 7th Generation Principle, they hel...Show moreLast updated: 2 days ago
Montreal, Full Time, Mid-Level Experience.Valnet has rapidly grown to become a leader and global trendsetter in content creation and distribution.
Our core business lies in acquiring some of the mos...Show moreLast updated: 30+ days ago
- Promoted
Operations Manager
BGIS Global Integrated Solutions LimitedMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Operations Manager
Essential HRMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Business Operations Manager
Brivia GroupMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Sales Operations Manager
SanimaxMontreal, QC, CanadaFull-time
Operations Manager
FLiiPBrossard, QC, CAFull-time
Quick Apply
- Promoted
Operations Manager
BGISMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Operations Manager - ValPay
Valsoft CorporationMontreal, QC, CanadaFull-time
- Promoted
Operations Manager
Quincaillerie Richelieu Ltée / Richelieu Hardware LtdMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Operations Manager
The BrickMontreal, Montreal (administrative region), CanadaFull-time
SaaS Operations Manager
Go RHBrossard, Quebec, CanadaFull-time
- Promoted
Manager, Clinical Operations
AbbVieMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Operations Manager
CannabismarketspaceMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Revenue Operations Manager
MaintainXMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Gestionnaire, Opérations | Assoc Manager, Operations
Keurig Dr PepperMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Manager, Clinical Operations
AllerganMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
Fleet Operations Manager
PurolatorMontreal, Montreal (administrative region), CanadaFull-time
- Promoted
People Operations Manager
ivy Group IncMontreal, QC, CanadaFull-time
- Promoted
Operations Manager - Entertainment
ValnetMontreal, Montreal (administrative region), CanadaFull-time
- Beaumont, AB (from $ 116,007 to $ 202,457 year)
- Longueuil, QC (from $ 129,853 to $ 197,534 year)
- Guelph, ON (from $ 77,392 to $ 193,781 year)
- Red Deer, AB (from $ 88,000 to $ 175,086 year)
- Laval, QC (from $ 84,113 to $ 175,000 year)
- Grande Prairie, AB (from $ 95,000 to $ 175,000 year)
- Milton, ON (from $ 131,029 to $ 175,000 year)
Operations Manager
BGIS Global Integrated Solutions LimitedMontreal, Montreal (administrative region), Canada30+ days ago
Job type
- Full-time
Job descriptionFull involvement with recruiting talent. Provides mentoring, coaching and guidance to all team members. Objectively recommends compensation adjustments. Manages all aspects of performance. Manages service delivery to a portfolio of client accounts or a single client account of sufficient magnitude and / or complexity. Responsible for ensuring KPI objectives are met. Creates, implements and documents service delivery regimes associated with each client account. Collaborates with relevant concerned parties (internal and external) on service delivery including the management of all escalated issues Oversees the implementation of service delivery program changes as required. Oversees service delivery activities and performance of internal Team Members. Ensures work is completed on time, safely and meet quality requirements. Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives, utilizing internal Technicians wherever possible, etc. Collaborates with relevant concerned parties to optimize assigned portfolio and continuously create value for the client. Responsible for meeting contractual service delivery obligations for each designated client environment Resolves problems and / or conflicts and maintains open communication with the client account team and specific clientsincluding providing regular written and oral reports to in response to escalations Recommends solutions and implements appropriate actions for issues Monitors service delivery performance against established metrics / key performance indicators. Identifies gaps, develops and executes corrective action plans to ensure all objectives are met. Monitors service delivery to ensure within agreed upon scope and escalates to senior management, where required. Provides on-call coverage to front-line team which requires open availability Continuously seeks ways to gain greater efficiencies through activities such as recommending and implementing best practices, collaborating with internal teams to implement sustainable practices and improvement initiatives Develops and maintains effective relationships with clients.Ensures ongoing client satisfaction. Acts as the focal point of escalation for issues pertaining to service delivery. Develops and executes emergency preparedness, risk management, disaster recovery and business continuity plans Collaborates with relevant concerned parties on incident management-related requirements Acts as the focal point of contact and collaborates with Environmental, Health, Safety and Security Team to ensure ongoing compliance with all health and safety related legislation and requirements. Monitors and is responsible for the safe delivery of all work performed within office and remote locations. Develops and executes project plans for assigned projects. Participates as a member of the Operations Centre team in large company-wide projects. Liaises with relevant concerned parties to ensure projects are delivered with minimum disruptions to service delivery. Responsible for meeting budget for assigned service delivery team. Liaises with relevant operations team members and Finance team for reports to monitor expenses. Reviews and approves expenditures. Ensures all regulatory compliance requirements have been performed and all related documentations are created and maintained Collaborates with Procurement and Supply Chain Administration teams to source and qualify vendors, source and procure goods and services used by the internal teams in the performance of duties. Ensures the availability of an adequate inventory of tools and other supplies to operate the facilities Community college diploma Minimum of 5 years of facility management work experience Skilled at contact centre service delivery management Skilled at managing service delivery and meeting client obligations Skilled at emergency preparedness and business continuity planning and execution Intermediate budget management abilities Well-developed communication, influence, persuasion and negotiation skills Skilled at client relationship management Developed and demonstrated people leadership skills High degree of client service orientation and sense of urgency Solid level knowledge of health and safety requirements.Possesses a high degree of safety mindset Possesses a continuous improvement and quality mindset and seeks to continuously improve processes and incorporate best practices where applicable. Maintains current knowledge of contact centre service services best practices. Solid level knowledge of building management from the perspective of responding to repair requests Contact and / or Customer Service Professional accreditation Certified Facility Manager through International Facility Management Association (IFMA) Certified Property Manager through Institute of Real Estate Management Facility Management Administrator Designation through Building Owners and Managers Institute(BOMI) Real Property Administrator through Building Owners and Managers Institute(BOMI)
BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.
The Manager, Operations is responsible for operations and budget management, service delivery management, project management, client relationship management, health and safety, and emergency preparedness and business continuity for an assigned portfolio.
At this position level, the individual is responsible for :
- Highly complex service delivery; and / or
- Multiple client accounts and / or significant service delivery regime in a single, complex client; and / or
- Contract requirements that are highly complex; and / or
- Direct reports may include Team Development Managers, Team Leads, Facility Services Coordinators and Technicians
KEY DUTIES & RESPONSIBILITIES
Demonstrates strong, competent leadership for team members to guide them in reaching their full potential and meeting their objectives, which supports achievement of our corporate goals. Specifically, these responsibilities include but not limited to :
For the assigned portfolio :
Service Delivery Management
Client Relationship Management
Risk Management, Emergency Preparedness and Business Continuity Planning and Execution
Project Management (including Client Transitions & Technology Implementations / Upgrades)
Budget Development & Management
Regulatory Compliance
Procurement
KNOWLEDGE & SKILLS
Licenses and / or Professional Accreditation
One or more of the following – preferred :
BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.
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