Operations manager Jobs in Saint-Hubert, QC
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Operations manager • saint hubert qc
Last updated: 2 days ago
FLiiP is revolutionizing fitness business management through our all-in-one SaaS platform.As a seed-stage startup, we’ve recently raised 4 million CAD and are scaling rapidly, aiming to grow ...Show moreLast updated: 13 days ago
Pour notre client, concepteur et fabricant de produits électroniques novateurs, nous recherchons un Ingénieur / Concepteur électronique sénior avec une expérience...Show moreLast updated: 3 days ago
At KPMG, you'll join a team of diverse and dedicated problem solvers, connected by a common cause : turning insight into opportunity for clients and communities around the world.KPMG's Operations M&...Show moreLast updated: 2 days ago
JOB DESCRIPTION Are you thinking about advancing your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Montreal site is looking for a new Operatio...Show moreLast updated: 30+ days ago
The Project Manager- Distribution Operations reports to the Vice-President Operations.The Project Manager is responsible for projects involving different departments worldwide, such as Distribution...Show moreLast updated: 6 days ago
Les Services de café Van Houtte.Nous infusons plus de 1 de tasses de café chaque jour, et ce, dans 25 villes dun océan à lautre.
Nous sommes également fiers de compter parmi les meilleurs employeurs...Show moreLast updated: 30+ days ago
At CDW, we make it happen, together.Trust, connection, and commitment are at the heart of how we work together to deliver for our customers.
It's why we're coworkers, not just employees.Coworkers wh...Show moreLast updated: 30+ days ago
Ready to build your career? We want to hear from you.As a Mechanical and Electrical Operations Manager working in the Building and Operations team at Pomerleau Construction, you manage several acti...Show moreLast updated: 30+ days ago
We are a startup company created in 2018 seeking to disrupt the established century-old industry of electrical motor control.
We are based in downtown Montreal (H3J 1S9) where the majority of our te...Show moreLast updated: 13 days ago
At CDW, we make it happen, together.Trust, connection, and commitment are at the heart of how we work together to deliver for our customers.
It’s why we’re coworkers, not just employees.Coworkers wh...Show moreLast updated: 30+ days ago
Reporting to the EVP Major Projects, the Project Director leads, directs, and exercises functional authority over all aspects of construction projects including planning, organizing, budgeting, and...Show moreLast updated: 30+ days ago
BGIS is a leading provider of customized facility management and real estate services.With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the servic...Show moreLast updated: 30+ days ago%20Limited)
We are seeking a talented individual to join our Health team at Mercer as a.This role will be based in Montreal, Ottawa or Toronto.
This is a hybrid role that has a requirement of working at least t...Show moreLast updated: 30+ days ago
English bellow)Souhaitez-vous faire partie d’une équipe audacieuse et ambitieuse qui aide les organisations à prendre de meilleures décisions grâce à de bonnes données?Description du posteEn tant q...Show moreLast updated: 5 days ago
À titre de directeur des opérations de la succursale, vous tirerez profit de vos compétences en leadership pour coordonner et diriger la prestation globale de services de qualité pour maximiser la ...Show moreLast updated: 30+ days ago
Directeur(trice) des Opérations Techniques.Salaire concurrentiel et avantages complets.Vous êtes un leader stratégique passionné par l'excellence opérationnell...Show moreLast updated: 29 days ago
We are a Quebec-based SME specializing in financial services for the automotive sector.Our mission is to provide consumers and business partners with personalized, efficient, and honest service.We ...Show moreLast updated: 14 days ago
At Deloitte, our Purpose is to make an impact that matters.We exist to inspire and help our people, organizations, communities, and countries to thrive by building a better future.Our work underpin...Show moreLast updated: 3 days ago
Richelieu Hardware is a North American leader and an agent for change in a dynamic and creative industry.We are an importer, manufacturer and distributor of specialty hardware and complementary pro...Show moreLast updated: 30+ days ago
Vention helps some of the most innovative manufacturing companies automate their production floor in just a few days.Vention's online-first manufacturing automation platform (MAP) enables its c...Show moreLast updated: 8 days ago
- Promoted
Operations Manager
FLiiPBrossard, QC, CanadaFull-time
- Promoted
Hardware Operations Manager
AkkodisMontreal, QC, CanadaFull-time
Manager / Senior Manager Operations M&A
KPMGMontreal, Quebec, CanadaFull-time
Operations Manager
Kuehne+NagelMontreal, Quebec, CanadaFull-time +1
- Promoted
Project Manager - Distribution Operations
Future ElectronicsMontréal, CanadaPermanent
Gestionnaire des opérations | Operations Manager
Keurig Dr PepperMontreal, QuebecFull-time
Network Operations Manager
CDW CorporationMontreal, QC, United StatesFull-time
MEP Operations Manager
PomerleauMontréal, Québec, CAFull-time
Operations Manager
SmartD TechnologiesMontreal, QC, CanadaFull-time
Network Operations Manager
CDWMontreal, QC, CAFull-time
Quick Apply
Operations Manager
RailWorks CorporationMontreal, Quebec, CAFull-time
Operations Manager
BGISMontreal, QC, CanadaFull-time
National Operations Manager
CA007 Mercer (Canada) LimitedPlace Ville Marie,MontrealFull-time
- Promoted
Operations Manager l Responsable des Opérations
Data SciencesMontreal, QC, CanadaFull-time
Directeur des Opérations / Operations Manager
0050 United Rentals of Canada, Inc.Anjou, QC, CANFull-time
- Promoted
Directeur Operations Techniques / Technical Operations Manager
Fuze HR Solutions Inc.Montreal, QC, CanadaPermanent
- Promoted
Operations Manager
ConfidentialSaint-Hubert, QC, CanadaFull-time
Manager - Accounting Operations Advisory
DeloitteMontreal, Quebec, CanadaPermanent
Operations Manager
Quincaillerie Richelieu LteeMontreal, QC, United StatesFull-time
- Promoted
Revenue Operations Manager
VentionMontreal, QC, CanadaFull-time
Operations Manager
FLiiPBrossard, QC, Canada13 days ago
Job type
- Full-time
Job descriptionAssume ownership and resolve customer escalations that require deeper expertise or cross-team coordination. Diagnose problems, collaborate with the Product and Engineering teams to find solutions, and ensure clear communication with customers. Implement and improve the escalation management process. Become the internal point of reference for FLiiP's platform payment processes. Lead internal efforts regarding payment processes (fraud management, onboarding, reporting, …) Collaborate with the Product team to influence future payment-related developments and ensure an optimal user experience. Document payment workflows and train relevant teams on best practices. Supervise and mentor the team of support agents (small team) Define and prioritize support team objectives in alignment with customer and CSM needs Implement effective ticket management processes and ensure adherence to SLAs. Foster communication and collaboration within the support team and with other departments. Experience in an operations-oriented role, ideally within a SaaS company. Self-motivated, results-driven, and comfortable working in a fast-paced, startup environment. Strong understanding of customer support processes, escalation management, and data workflows. Proficiency in customer support tools and customer relationship management (CRM) tools. (e.g., Hubspot) Excellent analytical skills and the ability to work with numerical data to identify trends and opportunities Rigorous, organized, detail-oriented, and able to manage multiple priorities. Excellent written and verbal communication skills, and the ability to interact effectively with different teams and customers, in french & english Basic knowledge of SQL or experience with AI tools for data analysis is desirable. Hybrid work (Our office is located in Brossard, QC near Montreal) Health, Fitness & Wellness program : We provide all employees an allowance to encourage them to move Access to a monthly telecommunications allowance (phone and internet) The opportunity to contribute to the growth of a fast-scaling SaaS startup. A collaborative, growth-oriented team culture. Direct access to the executive team and opportunities for professional development. Competitive salary based on your experience
Job Description
Job Description
FLiiP is revolutionizing fitness business management through our all-in-one SaaS platform. As a seed-stage startup, we’ve recently raised 4 million CAD and are scaling rapidly, aiming to grow 4x in revenue within 18 months. We serve gyms, yoga studios, martial arts centers, and other fitness businesses with a powerful suite of software solutions that streamline operations and improve member management.
Role overview :
Imagine being the driving force behind exceptional customer journeys and the engine of our company's growth. As our Operations Manager, you won't just oversee processes – you'll architect seamless experiences that delight our customers and fuel our success. This is a rare opportunity to step into a pivotal leadership role, where your vision and operational expertise will directly shape our future.
Key responsabilities :
Advanced Operational Support
- Provide operational expertise to Customer Success Managers to assist them with complex tasks (e.g., data verification, specific configuration management, data investigations).
- Support the growth & sales team by leveraging tools to automate & scale workflows, like the CRM
Management of advanced customer escalations :
Payment Expertise and Optimization :
Support Team Leadership and Development :
Requirements
Benefits