About Queen's University
Queen’s University is the Canadian research intensive university with a transformative student learning experience. Here the employment experience is as diverse as it is interesting. We have opportunities in multiple areas of globally recognized research, faculty administration, engineering & construction, athletics & recreation, power generation, corporate shared services, and many more.
We are committed to employment equity and diversity in the workplace and welcome applications from individuals from equity seeking groups such as women, racialized/visible minorities, Indigenous/Aboriginal peoples, persons with a disability, persons who identify in the LGBTQ+ community and others who reflect the diversity of Canadian society.
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Applicant Guidance & Information
At Queen's, we are committed to helping people achieve their best. Whether you are beginning your career at Queen's or seeking your next opportunity, we are here to support you. Visit our Applicant Resources for guidance on applying, showcasing your skills and experience, and preparing for interviews.
Disclaimer: As part of the application process at Queen's University, our recruitment system uses Artificial Intelligence (AI), as defined under the Ontario Employment Standards Act, to ask job-related questions and confirm eligibility for hire. All final hiring decisions are made using non-AI related processes.
Job Summary
A Brief Overview
Reporting to the Manager, Student Services in the School of Graduate Studies and Postdoctoral Affairs, the Office Assistant is responsible for reception, general clerical and administrative duties supporting the School as well as support for internal and external relations, event and project planning assistance, and some finance and bookkeeping activities. Other duties include preparation of correspondence, word processing, data management, event support and assistance, and information distribution.
This position acts as the first point of contact for all visitors and directs them to appropriate parties. This position provides general reception and administrative support to the department. This position also provides logistical support for events to ensure they run smoothly.
Job Description
• Performs general accounting activities including invoice generation, requisitions, collecting and processing cash and cheques, petty cash, and reconciliations.
• Assists students with registration, course information, instructor-teaching assistance information, tutorial information, and provides general assistance-information.
• Completes online store and other purchases.
• Other duties as required in support of the department and/or unit.
• Acts as the first point of contact for all visitors and directs them to appropriate parties.
• Performs general clerical activities including maintaining filing systems, faxing/scanning, scheduling, sorting and distributing mail, maintaining inventory, and ordering supplies.
• Prepares and distributes routine correspondence and department communications.
• Provides logistical support for activities or resources such as conferences, visiting speakers, meetings, counselling appointments and other events and activities of the unit.
Required Education
One-Year Post Secondary Certificate or Diploma.
Required Experience
More than 1 year and up to and including 2 years of experience.
Consideration may be given to an equivalent combination of education and experience.
Job Knowledge and Requirements
• Basic knowledge of standardized, work procedures, general facts, or the use of simple equipment that is typically acquired through on the job training.
• Provide clear, concise information to others that requires basic courtesy and minimal explanation or interpretation.
• Ability to relay unwelcome information or deal with minor conflicts/complaints.
• Prioritize own work to deliver objectives on time and to meet standards and expectations.
• Follows direction and seeks clarification when required.
• Resolve recurring problems and situations using established procedures and guidelines.
• Bring forward problems, obstacles or challenges to work completion in a timely manner so deadlines continue to be met.
• Awareness of human rights, diversity, equity, Indigenization and inclusion.
• Understand university specific processes and policies to address human rights or equity concerns.
Employment Equity and Accessibility Statement
The University invites applications from all qualified individuals. Queen's is strongly committed to employment equity, diversity, and inclusion in the workplace and encourages applications from Black, racialized persons, Indigenous people, women, persons with disabilities, and 2SLGBTQI+ persons. In accordance with Canadian Immigration requirements, priority will be given to those who are legally eligible to work in Canada.
The University provides support in its recruitment processes to all applicants who require accommodation due to a protected ground under the Ontario Human Rights Code, including those with disabilities.