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Office administrator Jobs in Listowel, ON

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Office administrator • listowel on

Last updated: 6 days ago

Inside Sales and Customer Service

WireQ IncNorth Perth, Ontario, Canada
CA$20.00 hourly
Full-time
Quick Apply

Job Title: Inside Sales & Customer Service Representative.Electrical & Low Voltage Contracting.We are seeking a proactive and detail-oriented.Inside Sales & Customer Service Representat... Show more

Customer Experience Associate - Future Opportunities

The Toronto-Dominion Bank (Canada)Listowel, Ontario
Part-time

Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo... Show more

School Photographer

Edge ImagingListowel, Listowel, ON, CA
CA$25.00 hourly
Full-time

Edge Imaging is the leading Canadian school Photography Company.Edge is made up of over 450 employees with countless years of digital capture and school photography experience.Our state-of-the-art ... Show more

Remote Excel Specialist

Micro1North Perth, Ontario, CA
CA$20.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

Controller

Elby Professional Recruitment IncListowel, ON, CA
Permanent
Quick Apply

My manufacturing client near Listowel, ON is seeking a very detail-oriented Controller.This is a crucial role for someone ready to ensure precise financial management and contribute to a company un... Show more

Remote Powerpoint Specialist

Micro1North Perth, Ontario, CA
CA$20.00 hourly
Remote
Full-time

AI data lab for training frontier models and evaluating AI agents.Experts contribute their diverse subject matter knowledge across domains such as finance, healthcare, STEM engineering, and more.AI... Show more

Inside Sales and Customer Service

Inside Sales and Customer Service

WireQ IncNorth Perth, Ontario, Canada
30+ days ago
Salary
CA$20.00 hourly
Job type
  • Full-time
  • Quick Apply
Job description
Job Title: Inside Sales & Customer Service RepresentativeIndustry: Electrical & Low Voltage Contracting
Location: Listowel, ON
Employment Type: Full-Time
Position Overview:We are seeking a proactive and detail-oriented Inside Sales & Customer Service Representative to support our electrical and low voltage contracting operations. This role is responsible for managing service requests, assisting with service ticket workflow, driving maintenance agreement sales, and delivering exceptional customer experience from initial contact through post-service follow-up.The ideal candidate is highly organized, customer-focused, and comfortable balancing administrative coordination with sales and marketing responsibilities.
Key Responsibilities:Customer Service & Communication:
  • Serve as the primary point of contact for incoming customer inquiries via phone, email, and online channels.
  • Provide timely, professional responses to service requests, questions, and concerns.
  • Maintain strong relationships with clients through consistent communication and follow-up.
  • Ensure high levels of customer satisfaction throughout the service lifecycle.

Service Ticket Workflow Assistant:
  • Create, track, and manage service tickets from intake through completion.
  • Confirm appointments and communicate with customers.
  • Ensure accurate documentation of work performed, materials used, and job status.

Inside Sales & Maintenance Agreements:
  • Promote and sell service maintenance agreements to new and existing customers.
  • Follow up on leads, quotes, and previous service calls to generate repeat business.
  • Identify upsell and cross-sell opportunities based on customer needs.
  • Maintain a pipeline of prospects and track sales activities in CRM or internal systems.
  • Support preparation of service estimates and proposals.

Marketing & Customer Engagement:
  • Manage post-service follow-up with customers to ensure satisfaction and encourage repeat business.
  • Request and coordinate customer reviews, particularly on platforms like Google.
  • Respond professionally and promptly to online reviews (positive and negative).
  • Assist with basic marketing efforts such as email outreach, customer reminders, and promotions.
  • Help maintain the company’s professional online presence.

Qualifications:
  • Previous experience in customer service, inside sales, or service coordination (construction, electrical, HVAC, or related field preferred).
  • Strong organizational and multitasking skills.
  • Excellent verbal and written communication abilities.
  • Sales-oriented mindset with ability to build customer relationships.
  • Experience with scheduling software, CRM systems, or service management platforms is an asset.
  • Proficiency in Microsoft Office and general computer applications.

Key Competencies:
  • Customer-first attitude.
  • Attention to detail and accuracy.
  • Problem-solving and adaptability.
  • Time management and prioritization.
  • Team collaboration

What We Offer:
  • Competitive compensation based on experience.
  • Opportunities for growth within a fast-paced and expanding company.
  • Supportive team environment.
  • Ongoing training and development.