Talent.com

Occupational therapist Jobs in Whitchurch-Stouffville, ON

Create a job alert for this search

Occupational therapist • whitchurch stouffville on

Last updated: 29 days ago
Centralized Call Centre Representative (Remote)

Centralized Call Centre Representative (Remote)

Black & McDonaldMarkham, ON
CA$32.46–CA$41.55 hourly
Remote
The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor.Their primary focus is to support work order creation for the FMO and Service departments ...Show moreLast updated: 30+ days ago
  • Promoted
Sales Representative ($90K-$210K)

Sales Representative ($90K-$210K)

Best Version MediaMarkham, Ontario
Quick Apply
YOUR YEAR! Make a change today that brings you better flexibility, a vibrant workplace culture, and a chance to work with purpose. We are designed, printed, written, and distributed by Canadians in ...Show moreLast updated: 30+ days ago
Hand Solder - Electronics Technician

Hand Solder - Electronics Technician

Randstad CanadaMarkham, Ontario, CA
CA$20.00 hourly
Temporary
Quick Apply
Attention Hand solders and Recent Electronics Engineer graduates!!.Are you passionate about electronics, precision work, and being part of a dynamic, high-tech manufacturing team?.We’re looking for...Show moreLast updated: 29 days ago
  • Promoted
Appointment Setter - Remote

Appointment Setter - Remote

Spade RecruitingStouffville, Ontario
Quick Apply
We’re looking for enthusiastic, self-driven, individuals to assist existing and prospective clients within our organization. This position will work with multiple clients throughout the day pr...Show moreLast updated: 30+ days ago
Centralized Call Centre Representative (Remote)

Centralized Call Centre Representative (Remote)

Black & McDonaldMarkham, ON
30+ days ago
Salary
CA$32.46–CA$41.55 hourly
Job type
  • Remote
Job description

ABOUT THIS CAREER OPPORTUNITY

The Centralized Call Centre Representative is located in Markham and reports to the Call Centre Supervisor. Their primary focus is to support work order creation for the FMO and Service departments to ensure the delivery of high quality facility services to our customers. This position will respond effectively in order to serve customers by determining requirements, answering inquiries, resolving problems, fulfilling requests, and maintaining and monitoring the work database of the Computerized Maintenance Management System (CMMS).

This is a remote position

  • Answer telephones, order taking, file organization, and operation of office equipment
  • Handle internal and external customer inquiries both by telephone and by email
  • Fulfill requests by clarifying desired information, researching appropriate response, completing transactions, and / or forwarding requests
  • Identify and escalate issues according to contract and / or priority
  • Maintain CMMS database including equipment history and status, generation of work orders, monitoring and tracking of unscheduled or open work orders, and overall operation of CMMS
  • Follow up on customer calls where necessary
  • Pass on customer complaints to respective project managers
  • Document all call information according to standard operating procedures, including but not limited to the call software or call logs
  • Produce call reports as required
  • Organize and maintain various filing systems
  • Assist in “working alone” procedure or site personnel
  • Enhance organization reputation by accepting ownership for accomplishing new and different requests
  • Explore opportunities to add value to job accomplishments
  • Update job knowledge by participating in educational opportunities

COMPETENCY REQUIREMENTS

  • Maintains a professional demeanour at all times with fellow employees, vendors, sub-contractors, and clients
  • Ability to cope under pressure and maintain focus, dealing effectively with setbacks while remaining positive
  • Portrays a positive image and motivates colleagues at all times to ensure continued success
  • Embraces change and always willing to adopt new practices
  • Holds self and others accountable
  • Ability to approach problems logically, under pressure and seek innovative solutions
  • Communicates effectively (verbally and written) at all levels within an organization and with external parties including enforcing authorities
  • Understands the needs and perspectives of both internal and external customers
  • Promotes teamwork and collaboration
  • Values and respects others, encourages and supports diversity
  • Ability to work independently with limited supervision

    • WORK EXPERIENCE REQUIREMENTS

  • 2-3 years of related call centre, customer service, or dispatching experience

    • SKILLS, ABILITIES, AND OTHER REQUIREMENTS

  • Due to many mandatory vaccination requirements at client projects / facilities, in order to provide substantial employment by ensuring compliance with our clients mandates, the successful candidate will be required to validate full vaccination prior to hire.
  • Must be available and open and flexible to working different shifts
  • Must be able to effectively communicate
  • Proficient in Microsoft Office including Excel, Outlook, and SharePoint
  • JD Edwards experience is an asset
  • Ability to type a minimum of 50 WPM accurately

    • Black & McDonald welcomes and encourages applications from persons with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.

    A family business with family values

    Empowered people with ambitious goals

    Interesting and challenging work

    Ongoing investment in training and development

    One company with endless opportunities to learn and grow

    Competitive compensation and benefits packages