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Nurse supervisor Jobs in Kitchener, ON

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Nurse supervisor • kitchener on

Last updated: 3 days ago

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
Full-time

Bilingual French Customer Service Advisor.As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, maki... Show more

 • Promoted

FOH supervisor

MoxiesKitchener, ON, CA
Full-time

Are you a highly skilled and motivated individual looking for an immediate opportunity in the Food & Beverage industry? Do you thrive in a dynamic and fast-paced environment?.As Supervisor, you wil... Show more

Chick-fil-A Kitchener Operations Supervisor

Chick-fil-AKitchener, ON
Full-time

Chick-fil-A Kitchener is an independently owned and operated quick service restaurant looking for incredible team members who have a heart to make a difference in the lives of our guests.We sell am... Show more

International Nurse Virtual Hiring Event

Mohawk Valley Health SystemSt. Jacobs, ON, CA
Full-time

Are you ready to explore exciting nursing opportunities internationally? Discover RN positions in Utica, NY, where you can make a difference in patients' lives and thrive in a supportive healthcare... Show more

 • Promoted

Foot Care Nurse (Elmira)

Arvan Rehab GroupKitchener, Ontario, Canada
CA$56,000.00–CA$85,000.00 yearly
Full-time
Quick Apply

We are currently looking for a.Retirement Home & Long Term Care.The Foot Care Nurse will work closely with residents to provide specialized nursing procedures specifically pertaining to foot ca... Show more

Enova Power | Distribution Supervisor

The MEARIE GroupWaterloo, Ontario, Canada
CA$105,630.00 yearly
Full-time

Serving more than 165,000 residential and business customers in the Cities of Kitchener and Waterloo, Townships of Woolwich, Wilmot, and Wellesley, Enova Power Corp.A vacancy exists in the Operatio... Show more

Manufacturing Supervisor (Afternoon Shift)

Teledyne Technologies IncorporatedON,Waterloo,Canada
CA$56,200.00 yearly
Full-time

Our Company is built on employee mutual commitment and respect, enthusiasm and progress.Teledyne Digital Imaging is a subsidiary of Teledyne Technologies Inc.CMOS and CCD image sensors and modular ... Show more

Supervisor - Security

AFIMAC CanadaKitchener, Ontario, CA
CA$25.00 hourly
Full-time

AFIMAC Canada is seeking experienced Supervisors for upcoming assignments related to labour disruptions, organized protests and man made crisis/disasters.This position will require you to work 12 h... Show more

Nanny Wanted - We Are Currently Recruiting For Experienced Personal Support Workers To Join Our

CanadianNanny.caKitchener, Ontario, Canada
CA$25.00 hourly
Full-time

We are currently recruiting for experienced Personal Support Workers to join our rapidly growing team.As an integral part of the home care team, you will support, encourage and provide independence... Show more

 • Promoted

Nurse Practitioner | CARESPACE Westmount East

CARESPACE Health+WellnessKitchener, Ontario, Canada
Full-time

Most clinics ask you to fit into their system.At CARESPACE, we built the system for you.We know that when a client reaches their goals, the practitioner thrives — and when both thrive, the business... Show more

Retail Store Supervisor

SaversWaterloo, ON
CA$41,184.00 yearly
Full-time

Job Title: Retail Store Supervisor.Applications are accepted on an ongoing basis to fill new positions and openings as they become available.As one of the largest for-profit thrift operators in the... Show more

Back-of-House Supervisor

Jack Astor'sKitchener, ON, CA
Full-time

Back-of-House Supervisor – Jack Astor’s (Service Inspired Restaurants).At Jack Astor’s it’s all about personality, yes, we’re all about a.Yep, our teams are more than our co-workers, they’re our.Wh... Show more

Electrical Supervisors / Foremen (BESS Construction)

ValardKitchener, Ontario, Canada
Full-time

Our Substations group is currently looking to add.Electrical Supervisors / Foremen.Battery Energy Storage System Construction projects in the Elora and Jarvis areas on Ontario.Reporting to the Site... Show more

Banquet Supervisor

GolfNorth Properties Inc.Rebel Creek Golf Club, Canada
Full-time

The purpose of a Banquet Supervisor is to oversee the planning, organization, and execution of banquets and other events.The Banquet Supervisor is responsible for ensuring that all guests&nbsp... Show more

Retail Store Supervisor

Savers / Value VillageKitchener, ON, CA
CA$41,184.00 yearly
Full-time

Job Title: Retail Store Supervisor .Applications are accepted on an ongoing basis to fill new positions and openings as they become available.As one of the largest for-profit thrift operators in th... Show more

Registered Practical Nurse

868 Doon Village RoadKitchener, ON
CA$27.00 hourly
Part-time
Quick Apply

Aspira Doon Village Retirement Living.This posting is for an existing vacancy.At Sienna you won’t just fill a position; you will build lasting relationships with residents who call Aspira their hom... Show more

Senior Registered Nurse - Kitchener, Canada

Source CodeKitchener, ON, Canada
CA$70.00 hourly
Full-time
Quick Apply

In-Person At Ontario Government Facilities — Region Of Your Choice.Must Have - 12+ Years Experience.For this profile, years of practice is the primary filter.Your clinical background can be broad —... Show more

Electrical Supervisors / Foremen (BESS Construction)

Valard ConstructionKitchener, ON, CA
CA$64.97 hourly
Full-time
Quick Apply

Our Substations group is currently looking to add.Electrical Supervisors / Foremen.Battery Energy Storage System Construction projects in the Elora and Jarvis areas on Ontario.Reporting to the Site... Show more

Archaeology Field Supervisor

StantecWaterloo, ON
Full-time

Grounded in safety, quality, and ethics, our experts lead their fields and guide our work with rigour, a creative spirit, and a vision for growth.We draw from more than 20 technical specialties aro... Show more

People also ask
Bilingual French Customer Service Advisor

Bilingual French Customer Service Advisor

Hinduja Global SolutionsWaterloo, Ontario, Canada
14 days ago
Job type
  • Full-time
Job description
Bilingual French Customer Service Advisor

Job Description:

As a Bilingual French and English Customer Service Advisor, you'll have the ability to work in a collaborative and engaging environment with one goal, making a positive impact on people's day! We'll train you to be an expert in your field, so you can confidently deliver an amazing customer experience. You'll field customer inquiries, identify the unique needs of each customer, match customers with products and services that meet their needs, exercise emotional intelligence, and improve the overall customer experience! So, what does a day in life for a Customer Service Advisor look like?

Key Responsibilities:
  • Communicate with customers through inbound calls, chats and emails that have questions about the products and services offered. Agents should be abreast with changing technology and procedures to be able to educate the customer of the value of the services provided, ways to optimize and maximize service usage and retain customer.
  • Identify customer needs through active listening to answer questions, assist with troubleshooting, or make product recommendations based on the customers' needs.
  • Troubleshoot and resolve product malfunctions that customers might have in a timely and effective manner using tools and techniques defined by the client.
  • Take a consultative approach with customers who are experiencing problems by owning the issue and resolution.
  • Assisting with product information, registrations, warranties, returns, questions regarding the websites, and reviewing promotions
  • Use multiple computer systems to research products, services, common problems and solutions offered. Document customer needs, interactions and outcomes in the appropriate tool or system, including additional request creation if issues cannot be resolved real time
  • Creating a "WOW" factor in every interaction through exceptional communication skills, taking ownership of the interaction and speed of service
  • Regular 1:1 coaching session with your supervisor to ensure you meet key performance indicators

What are we looking for?

So, what really makes a great Customer Service Advisor? Think of yourself as a product expert and problem solver that provides a consultative approach to issue resolution. If you're compassionate, energetic, bold, and want to work in a customer-centric role with an amazing opportunity to make an impact on people'slives, you'll love this role!

Education & Experience
  • You're at least 18 years of age
  • You must be physically able to work in the Waterloo, Ontario Office
  • You have a High School Diploma or equivalent
  • You have at least 6 months of customer service experience and you understand the value of coaching / feedback
  • You have experience writing emails
  • You have chat experience including messaging applications or online chat platforms

Skills & Abilities:
  • You have excellent Canadian French and English communication skills, both oral and written. Native C1 level.
  • You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
  • Demonstrate a caring, supportive and friendly nature in every interaction with the upmost conOidence and urgency
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Working Conditions:
  • You can work between the hours of 9:00 AM and 6:00 PM EST Monday through Sunday but have some flexibility as business needs may change
  • You're computer savvy, comfortable sitting at a desk and working with multiple monitors
  • You're results oriented and comfortable providing customers with recommendations and solutions
  • You have excellent time management skills

Why Choose Us?

HGS is a global leader in customer experience management. With more than 18,000 employees spread across 9 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving hundreds of the world's leading brands, HGS is the perfect place to build your future!

Plus, working with HGS comes with benefits like:
  • $24 hourly and overtime opportunities
  • Best in class medical, dental, vision benefits
  • Refer-A-Friend
  • Employee assistance programs
  • Flexible Schedule Options
  • Career advancement in a fast-growing organization
  • People focused environment where you'll make lifetime connections and friendships

HGS may use automated tools or AI-assisted technologies to screen applications and assess qualifications. We use AI technologies as part of our recruitment process to help standardize screening, reduce potential human bias, and improve the accuracy and fairness of our assessments. All automated results are reviewed by human decision-makers. If you have questions or wish to request human-only review of your application, please contact talk2us@teamhgs.com . Personal information is handled in accordance with applicable privacy laws.

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