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MCD McKesson Canada Corporation / La Corporation McKesson CanadaRemote, ON, CAN
15 days ago
Salary
CA$46,100.00–CA$76,800.00 yearly
Job type
Full-time
Remote
Job description
Job Description
Primary Duties and Responsibilities
Perform Health Care Practitioner and patient registration activities, according to program protocols and applicable departmental procedures
Process data entry activities of pertinent information received at different points of contact during the delivery of program services
Provide answers to general inquiry calls submitted via telephone or web-based platforms on program services, disease state or product related questions, based on information provided as part of the program materials
Provide medical support to patients and health care providers, including but not limited to education on specific diseases and therapies and disease management;
Prepare for and attend extensive, specialized training sessions for specific therapies provided by the pharmaceutical team
Telephone support (including maintenance calls and adherence support both inbound and outbound as needed);
Administer and adhere to case-management protocols, including clinical monitoring, data collection, on-going patient follow-up, compliance, therapydisruption / discontinuation monitoring, adverse event reporting and liaison with primary healthcare providers;
Work directly with the reimbursement specialist and the physician to secure funding for their patient's therapies; assist with alternative funding searches when needed;
Attend patient meetings, conferences as needed to educate patients, providers regarding disease / product information and case management services;
Must be able to identify and report AE's to health Canada, Med Info and enter into source system and third-party systems.
Maintains confidentiality of client and corporate information and discusses same only with appropriate personnel
Liaise with physicians' offices, pharmacies, services providers and other parties to provide comprehensive and coordinated service to patients and physicians and resolve issues as they arise;
Minimum Skills, Knowledge, and Qualifications
RN / RPN / LPN with the applicable College of Nurses for their region. Must be a member in good standing
5-7 years of related experience
Knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs
Strong computer and software skills : Excel, Word, Outlook, Adobe
Excellent written and verbal communication skills in English and French is preferred (bilingual)
Effective interpersonal and leadership skills
Effective organizational skills; attention to detail
Ability to consistently meet deadlines
Excellent problem-solving skills; ability to resolve issues effectively and efficiently
Acrobat, CRM database entry, VOIP telephony, web portals, teleconferences, web-based meetings.
Strong business and financial acumen
Strong analytical and mathematical skills
We are proud to offer a competitive compensation package at McKesson as part of our Total Rewards. This is determined by several factors, including performance, experience and skills, equity, regular job market evaluations, and geographical markets. The pay range shown below is aligned with McKesson's pay philosophy, and pay will always be compliant with any applicable regulations. In addition to base pay, other compensation, such as an annual bonus or long-term incentive opportunities may be offered. For more information regarding benefits at McKesson, please