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Noc technician Jobs in Milton, ON
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ARES Staffing SolutionsMilton, ONSr. Director, NOC
OpenTextWaterloo, Region of Waterloo, Canada- Full-time
Hiring Manager : Marty Lourens
Talent Acquisition Advisor : Draun Raval
Job Code Level : IOM4
YOUR IMPACT :
The Senior Director of Network Operations Center (NOC) will be responsible for shaping and executing the strategic vision, providing leadership, and managing the day-to-day operations of the organization’s Network Operations Center. This role will ensure the seamless continuity, security, and performance of network services and infrastructure across diverse platforms. The Sr. Director will work closely with senior leadership to align NOC operations with business objectives, create and execute strategies for improving network performance, and foster a culture of continuous improvement.
WHAT THE ROLE OFFERS :
- Lead and inspire a high-performing team of NOC professionals to ensure the smooth and efficient operation of network infrastructure 24 / 7.
- Develop and execute the strategic vision for NOC operations to support company goals and business priorities.
- Oversee the real-time monitoring, troubleshooting, and optimization of critical network systems and infrastructure.
- Manage the NOC’s day-to-day operations, ensuring rapid response to network incidents, minimizing downtime, and adhering to SLAs.
- Lead efforts to continuously improve network performance and uptime, including proactive detection, prevention, and optimization.
- Act as a liaison between the NOC, engineering, IT operations, cybersecurity, and other departments to align efforts and ensure optimal network performance.
- Communicate network-related performance, incidents, and issues to stakeholders, providing clear and concise reporting.
- Maintain strong relationships with third-party vendors, service providers, and external partners.
- Develop and maintain operational reports and dashboards, providing visibility into NOC performance, network health, incident response times, and trends.
- Form strong, lasting relationships with business leaders in IT and across the enterprise. Advise, counsel, and educate leadership on opportunities to leverage technology to effectively meet business goals.
WHAT YOU NEED TO SUCCEED :
ONE LAST THING :
OpenText is more than just a corporation, it's a global community where trust is foundational, the bar is raised, and outcomes are owned.
Join us on our mission to drive positive change through privacy, technology, and collaboration. At OpenText, we don't just have a culture; we have character. Choose us because you want to be part of a company that embraces innovation and empowers its employees to make a difference.
OpenText's efforts to build an inclusive work environment go beyond simply complying with applicable laws. Our Employment Equity and Diversity Policy provides direction on maintaining a working environment that is inclusive of everyone, regardless of culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and / or a reasonable accommodation due to a disability during the application or recruiting process, please submit a ticket at Ask HR. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.#J-18808-Ljbffr