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Last updated: 2 days ago
Resident & Family Experience Coordinator

Resident & Family Experience Coordinator

Muskoka Shores CommunityGravenhurst, ON
Full-time
Quick Apply
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!. The Resident & Family Experience Coordinator I,...Show moreLast updated: 30+ days ago
  • Promoted
Customer Experience Associate - Future Opportunities

Customer Experience Associate - Future Opportunities

TDGravenhurst, Muskoka District, Canada
Full-time
Customer Experience Associate - Future Opportunities.Customer Experience Associate - Future Opportunities.This position offers a salary range of. At TD Canada Trust, we are the frontline of TD Bank,...Show moreLast updated: 30+ days ago
Backend Engineer, Business Experience

Backend Engineer, Business Experience

redditRemote, Ontario, Canada
Remote
Full-time
Reddit is a community of communities.It’s built on shared interests, passion, and trust and is home to the most open and authentic conversations on the internet. Every day, Reddit users submit, vote...Show moreLast updated: 30+ days ago
Principal r Programmer- Pk / pd Experience Required

Principal r Programmer- Pk / pd Experience Required

Syneos HealthOntario, Canada
Full-time
Principal Statistical Programmer.Syneos Health® is a leading fully integrated biopharmaceutical solutions organization built to accelerate customer success. We translate unique clinical, medical aff...Show moreLast updated: 30+ days ago
Front Desk Agent

Front Desk Agent

Marriott Hotels ResortsGravenhurst, Ontario, Canada
Part-time
Our jobs arent just about giving guests a smooth check-in and check-out.Instead we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deli...Show moreLast updated: 10 days ago
  • Promoted
General Labour

General Labour

Lawn Plus Canada - Port Severn / MuskokaGravenhurst, ON, Canada
Full-time +1
Looking for a challenge this summer? Join our hard working team in transforming the homes of our community! We are looking for team players who are driven, results oriented, and eager to make their...Show moreLast updated: 30+ days ago
  • Promoted
Painting Team Member

Painting Team Member

Oxford CountyBracebridge, Muskoka District, Canada
Full-time +1
Looking for a challenge this summer? Join our hard-working team in transforming the homes of ourcommunity! We are looking for team players who are driven, results-oriented, and eager to make theirm...Show moreLast updated: 27 days ago
Customer Experience Associate

Customer Experience Associate

The Toronto-Dominion Bank (Canada)Gravenhurst, Ontario
Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing excellent custo...Show moreLast updated: 30+ days ago
Garden Manager (no-till gardening)

Garden Manager (no-till gardening)

Earth Haven farmOntario, CA
Full-time
Earth Haven Farm is located just outside of Tweed, Ontario in Hastings County in a secluded, remote location offering the ideal setting for a sustainable, whole farm operation.With extensive woodlo...Show moreLast updated: 30+ days ago
  • Promoted
Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

Call Center Representative Agent Work From Home - Part Time Focus Group Panelists

ApexFocusGroupGeorgian Bay, Ontario, Canada
Remote
Full-time +1
Now accepting applicants for Focus Group studies.Earn up to $850 per week part-time working from home.Must register to see if you qualify. No Call Center Representative Agent experience needed.Call ...Show moreLast updated: 30+ days ago
Senior User Experience Designer, Ottawa Ontario Canada

Senior User Experience Designer, Ottawa Ontario Canada

Ciena Canada, Inc.Ontario,Canada,Remote
Remote
Full-time
Ciena is committed to our people-first philosophy.Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, well...Show moreLast updated: 30+ days ago
  • Promoted
Side Hustle : Earn Extra by Taking Surveys (Online)

Side Hustle : Earn Extra by Taking Surveys (Online)

Prime Insights GroupGravenhurst, ON, Canada
Part-time
Looking to earn extra money from home?.Complete fun and engaging online surveys on a wide range of topics (shopping, gaming, sports, and more). Choose your surveys and work on your own schedule.Shar...Show moreLast updated: 30+ days ago
Material Handler - 2nd

Material Handler - 2nd

Protech StaffingOntario
Full-time
No Job Description : Receives, processes, and delivers incoming orders and / or packs and ships outgoing orders.Transfers materials from storage area to ordering department and / or relocates materials...Show moreLast updated: 30+ days ago
Associé Bilingue (Anglais & Français) Expérience Client - Ontario (Work from Home)

Associé Bilingue (Anglais & Français) Expérience Client - Ontario (Work from Home)

AnywhereWorksOntario, Canada
Remote
Full-time
Nous offrons des opportunités bilingues de travail à domicile au Canada ! Nous répartissons les opportunités de travail chez soi au Canada ! Joignez-vous à notre équipe en croissance rapide en tant...Show moreLast updated: 30+ days ago
  • Promoted
Resident & Family Experience Coordinator

Resident & Family Experience Coordinator

Sienna Senior LivingGravenhurst, Muskoka District, Canada
Full-time
If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!. The Resident & Family Experience Coordinator I,...Show moreLast updated: 29 days ago
  • Promoted
Earn Extra Income – Remote | Flexible Hours | Work From Home

Earn Extra Income – Remote | Flexible Hours | Work From Home

TopSurveysGravenhurst, ON, Canada
Remote
Part-time
Want to make money from home on your own schedule?.Take quick, fun surveys on topics like shopping, gaming, sports, and more. Choose which surveys you complete and when—.Share your honest feedback t...Show moreLast updated: 30+ days ago
Work from Home Sales Rep - Experience Required

Work from Home Sales Rep - Experience Required

JumpCrewBracebridge, Ontario
Remote
Full-time
If you're passionate about digital advertising, love outbound sales, and want to make an impact with one of the world’s most engaged platforms, we want to hear from you.We’re looking fo...Show moreLast updated: 2 days ago
  • Promoted
Customer Experience Associate- Gravenhurst, 22.5 hours / week

Customer Experience Associate- Gravenhurst, 22.5 hours / week

ScotiabankGravenhurst, Muskoka District, Canada
Full-time
Title : Customer Experience Associate - Gravenhurst, 22.Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. As a Customer Experience Associate, you ...Show moreLast updated: 30+ days ago
  • Promoted
Online Survey Participant (Remote | Flexible Hours)

Online Survey Participant (Remote | Flexible Hours)

Five SurveysMuskoka Falls, ON, Canada
Remote
Part-time
Looking to earn extra money from home?.If you enjoy giving feedback on products, services, and entertainment, this is the perfect opportunity for you. TV shows, lifestyle, and more—right from the co...Show moreLast updated: 30+ days ago
  • Promoted
Crew Member

Crew Member

Home Improvement Plus - Oxford CountyGravenhurst, ON, Canada
Full-time +1
Looking for a challenge this summer? Join our hard-working team in transforming the homes of our community! We are looking for team players who are driven, results-oriented, and eager to make ...Show moreLast updated: 30+ days ago
People also ask
Resident & Family Experience Coordinator

Resident & Family Experience Coordinator

Muskoka Shores CommunityGravenhurst, ON
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

If you’re passionate about being a part of a team that is, committed to the Team Member Experience and driven by innovation and growth, then join us!

The Resident & Family Experience Coordinator I, is a critical role within our communities as it impacts the lives of residents and ignites the warmth of human connection.

As a Resident & Family Experience Coordinator I, your typical day will impact the following ways :

  • Leads the resident move in, transfer, and move out process in accordance with the organization’s move in experience standards to include : facilitation of the application

process including assistance to access financial supports as required, tours, introducing the resident / family / substitute decision maker (SDM) to the community and its operations, assists and supports resident / family / SDM with adjusting to living in long term care

  • Responsible for response, correspondence & tracking of feedback received in the resident home area / neighbourhood to ensure they are addressed in a timely manner and receive satisfactory outcomes
  • Responsible for providing reporting and analysis, feedback received to Leadership & Quality Committee
  • Collaborates with departmental leaders to provide coaching and direction to resident home area / neighbourhood teams as needed in the provision of exemplary service excellence and hospitality to support the resident and family experience
  • Accountable for resident care conference execution
  • Takes a lead role in facilitation of resident & family satisfaction surveys and acts on results to improve satisfaction with care and service delivery
  • Takes a lead role in collaboration with the Director of Resident Programs (as needed) to ensure supports to Resident & Family Councils and follow up with action items
  • Must haves :

  • College Diploma, University degree, or equivalent experience
  • Minimum of three years’ experience in healthcare, seniors’ living, or related sector
  • Knowledge of the Long Term Care Act & Regulations preferred
  • Customer service related experience an asset
  • Hospitality and / or sales related experience an asset
  • Strong oral and written communication skills required
  • Ability to organize, plan, and delegate responsibilities
  • Act upon your desire to help others and Join Sienna Senior Living as we continue to enhance the lives of those we serve.

    Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.