Network technician Jobs in Pointe-Claire, QC

Who are we?

With over 15 years of experience and over 17 clinics at the regional level, two operating rooms, over 125 doctors and over 250 employees, Lacroix, private medicine, has quickly become the leader in private medicine in Quebec!

While keeping the flame of its team's passion lit by various development projects, it ensures the sound management of its network of private clinics, thanks to people like you, by maintaining a medical practice of "excellence" oriented towards the client.

OUR MISSION

To be the reference in private health care

OUR VALUES

Passion | Respect | Integrity | Commitment | Innovation

Job Description

Under the supervision of the Information Technology Department, the Network and Systems Support Technician is responsible for providing first and second level technical support to users to resolve hardware and software issues, including initial diagnosis, incident tracking and escalation of more complex issues to higher levels if necessary. He must also install, configure and maintain servers, firewalls, as well as network equipment such as routers and switches. At the same time, he ensures the management of the IT equipment by supporting the installation, configuration and maintenance of workstations and peripherals such as printers and scanners. The technician is also responsible for updating and maintaining documentation of procedures, configurations and interventions performed. Finally, he works in collaboration with the IT team to resolve critical incidents and participate in projects aimed at optimizing technological infrastructures. The technician plays a key role in the operations of the clinics, the operating room and the laboratory. This position requires positive leadership, a vision for excellence, and the ability to proactively and effectively resolve problems.

Education and Experience Requirements

• Training : College diploma (DEC) in computer science, networking, or equivalent.
• Experience : A minimum of 2 years of experience in a similar role in technical support, network or systems administration.
• Certifications (asset)

Required skills

Skills techniques

Experiment with a network cable tester to check continuity wires, detect short circuits, crossed cables and other wiring faults.

Network monitoring tools : Nagios, ConnectWise Automaton, Prometheus

Configuration management tools : Ansible, Puppet, Chef, ConnectWise Automate, Terraform

Virtualization tools : VMware, Docker

Data backup and recovery tools : Veeam Backup, Acronis Backup

Skills no techniques

Communication : Ability to communicate clearly and effectively, both both orally and in writing, with users and colleagues.

Working conditions :

Workplace : Gatineau, Laval, St-Sauveur

Our social benefits

Lacroix gift card $500 / year with quick access to doctors;

All-you-can-eat coffee and a room reserved for employees!