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Network architect Jobs in Mercier, QC

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Network architect • mercier qc

Last updated: 5 days ago
  • Promoted
Help Desk Level 2-3 / Technicien en informatique Niv 2-3

Help Desk Level 2-3 / Technicien en informatique Niv 2-3

PlaygroundJ0L 1B0, QC, Canada
Full-time
Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveili...Show moreLast updated: 8 days ago
  • Promoted
Spécialiste Cabine Systèmes, ingénierie en chef / Cabin System Specialist, chief engineering

Spécialiste Cabine Systèmes, ingénierie en chef / Cabin System Specialist, chief engineering

Airbus Canada Limited PartnershipLachine, Quebec, Canada
Full-time +1
Job Description : • • • • •THE ENGLISH POSTING FOLLOWS • • • Airbus est un pionnier international de l'industrie aérospatiale. Nous sommes un leader dans la conception, la fabrication et la livraison d...Show moreLast updated: 27 days ago
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Dementia Care Manager

Dementia Care Manager

NHSBeaconsfield, QC, Canada
Full-time
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across their growing network of over 100 homes. They are passionate about creating meani...Show moreLast updated: 17 days ago
Electrical systems engineer

Electrical systems engineer

St-AmourMonteregie
Full-time
Are you passionate about innovation in critical systems? Want to contribute to an electrical revolution in the aerospace sector? Join a dynamic team designing a next-generation, flight-certifiable ...Show moreLast updated: 26 days ago
Talent acquisition advisor

Talent acquisition advisor

Nellson LLCLachine, QC, CA
Full-time
The person in this role reports to the Manager of Human Resources.The main challenge of this position is to bring the best talent into the company to help each department achieve its objectives.To ...Show moreLast updated: 27 days ago
Sr. SharePoint Developer

Sr. SharePoint Developer

Medavie Blue CrossQuebec, CA
Full-time +1
What makes us a different kind of employer?.As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is ke...Show moreLast updated: 30+ days ago
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Academic tutoring Private Tutoring Jobs Lachine East

Academic tutoring Private Tutoring Jobs Lachine East

SuperprofLachine East, Canada
Full-time +1
Superprof is Canada's #1 tutoring platform, and we're actively recruiting passionate tutors! Whether you're a student, a professional, or simply someone who loves teaching, join the largest communi...Show moreLast updated: 30+ days ago
  • Promoted
Dementia Care Manager

Dementia Care Manager

Integrated Care SystemBeaconsfield, QC, Canada
Full-time
Avery Healthcare is one of the UK's largest providers of luxury elderly care homes, offering exceptional care across their growing network of over 100 homes. They are passionate about creating meani...Show moreLast updated: 5 days ago
  • Promoted
Financial Service Representative, Beaconsfield

Financial Service Representative, Beaconsfield

CIBCBeaconsfield, QC, Canada
Full-time
Financial Service Representative, Beaconsfield.Be among the first 25 applicants.Financial Service Representative, Beaconsfield. Get AI-powered advice on this job and more exclusive features.We’re bu...Show moreLast updated: 30+ days ago
  • Promoted
Avocat.e, fusions et acquisitions - Associate, Mergers & Acquisitions (M&A) - MTL

Avocat.e, fusions et acquisitions - Associate, Mergers & Acquisitions (M&A) - MTL

BJRC RecruitingGreater Montreal Metropolitan Area, Canada
Full-time +1
Est un cabinet juridique en expansion, affilié à un important réseau comptable national, relance sa recherche d’un(e) avocat(e) sénior(e) en fusions et acquisitions pour soutenir le développement d...Show moreLast updated: 30+ days ago
Expert Banking Advisor

Expert Banking Advisor

Royal Bank of Canada>CHÂTEAUGUAY, Canada
Full-time
This is an opportunity for candidates to express their interest in current and future positions in the South-Shore of Montreal (Brossard, Candiac, Chateauguay, Boucherville, Longueuil, La Prairie, ...Show moreLast updated: 30+ days ago
  • Promoted
Help Desk Level 2-3 / Technicien en informatique Niv 2-3

Help Desk Level 2-3 / Technicien en informatique Niv 2-3

Playground PokerKahnawake, QC, Canada
Full-time
Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveili...Show moreLast updated: 5 days ago
  • Promoted
Audioprosthetist - Lachine

Audioprosthetist - Lachine

LobeLachine, QC, Canada
Full-time
MY CAREER WITHIN THE LOBE CLINICS.Join a human-centered network where every action is guided by values that form the acronym CONNECT : commitment, optimism, networking, novelty, exactitude, creativi...Show moreLast updated: 30+ days ago
  • Promoted
Financial Service Representative, Beaconsfield

Financial Service Representative, Beaconsfield

Canadian Imperial Bank of CommerceBeaconsfield, QC, Canada
Full-time
We’re building a relationship-oriented bank for the modern world.We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strength...Show moreLast updated: 24 days ago
Technical Production Analyst Support Analyst

Technical Production Analyst Support Analyst

FX INNOVATIONRemote, Quebec
Remote
Full-time
Job Title : Technical Production Analyst Support Analyst.To work with some of the best professionals in the business - for a firm that values individual intellect as much as teamwork.State-of-the-ar...Show moreLast updated: 30+ days ago
  • Promoted
Real Estate Broker

Real Estate Broker

Royal LePage Real EstateChâteauguay, QC, Canada
Full-time
Royal LePage is committed to helping you launch and accelerate your real estate career by providing the industry-leading technology, lead generation and training you need to reach your goals.With a...Show moreLast updated: 29 days ago
Business Development Manager => Relocate to China

Business Development Manager => Relocate to China

LaowaiCareerBeaconsfield, Canada
Full-time
The Business Development Manager is working from the Beijing / Shanghai office and is in charge of expanding and maintaining our network of partner companies and ensuring suitable work placements for...Show moreLast updated: 30+ days ago
Expert Banking Advisor

Expert Banking Advisor

Royal Bank of CanadaCHÂTEAUGUAY, Quebec, Canada
Full-time
This is an opportunity for candidates to express their interest in current and future positions in the South-Shore of Montreal (Brossard, Candiac, Chateauguay, Boucherville, Longueuil, La Prairie, ...Show moreLast updated: 30+ days ago
  • Promoted
Nursery Teacher | Welcoming School in Beaconsfield | April 2024

Nursery Teacher | Welcoming School in Beaconsfield | April 2024

Wayman GroupBeaconsfield, QC, Canada
Full-time +1
Wayman Group is currently seeking a dynamic and dedicated Nursery Teacher to join a brilliant school in Beaconsfield, Southeast England from April 2024. This is a fantastic opportunity for an enthus...Show moreLast updated: 30+ days ago
  • Promoted
Account Representative / Reprsentant(e) de comptes - Bilingual Required French and English

Account Representative / Reprsentant(e) de comptes - Bilingual Required French and English

TEN Canada (Transportation Equipment Network)Lachine, QC, Canada
Full-time
Transport Equipment Network (TEN) est fier d'tre le chef de file nord-amricain en matire d'quipement et de solutions de transport. Nous offrons un service complet et sommes entirement quips ...Show moreLast updated: 26 days ago
Help Desk Level 2-3 / Technicien en informatique Niv 2-3

Help Desk Level 2-3 / Technicien en informatique Niv 2-3

PlaygroundJ0L 1B0, QC, Canada
8 days ago
Job type
  • Full-time
Job description

Job Description

Job Description

Playground is an internationally renowned gaming destination located a short 15-minute drive south of downtown Montreal, within the Mohawk territory of Kahnawake. We are currently expanding, unveiling new gaming floors, a luxurious hotel, and specialized dining options.

Position Overview :

We're seeking a proactive IT Help Desk Specialist with Level 2-3 experience to join our dynamic IT department. You'll collaborate with our team, using your advanced troubleshooting skills to provide top-notch customer service in a fast-paced environment. This role involves owning complex technical issues, driving resolutions, and optimizing our IT systems, including desktops, software, networks, and peripherals. If you're a seasoned help desk pro ready to make an impact, this challenging opportunity is for you.

What we have to offer :

  • Competitive compensation ( $65K / year)
  • Discounts on food
  • Opportunities for career advancement
  • Company-wide events
  • Playground Cares volunteer opportunities

Responsibilities :

  • Provide technical support to address a variety of hardware, software, and network issues; experienced in advanced diagnostics and troubleshooting methods required.
  • Efficiently troubleshoot and resolve incidents to minimize operational downtime.
  • Handle user queries in-person and through a ticketing system.
  • Document incident reports, including resolution steps and required follow-ups.
  • Escalate complex technical issues to higher-level IT staff and collaborate on solutions.
  • Install, configure, and maintain IT hardware and software across the facility.
  • Continually update technical skills to align with industry advancements, with an ability to contribute to IT policy and procedural design.
  • Work both independently and as part of a team to meet key performance indicators and maintain high service levels.
  • Participate in IT projects to improve and streamline processes.
  • Oversee the order and cleanliness of server rooms and perform hardware inventory checks.
  • Contribute to and maintain the company's Knowledge Base.
  • Produce daily action reports.
  • Strictly adhere to confidentiality and data protection protocols.
  • Qualifications :

  • A minimum of 5 years' experience in an IT helpdesk role, ideally in a high-volume setting.
  • Strong knowledge of computer hardware, Windows, mobile operating systems, and commonly-used software.
  • Experienced in cybersecurity protocols.
  • Familiar with scripting languages for task automation.
  • Exceptional problem-solving and critical thinking abilities, especially under pressure.
  • Strong verbal and written communication skills.
  • Committed to customer service and user satisfaction.
  • Able to multitask and manage priorities effectively.
  • Detail-oriented with a keen interest in technological advancements.
  • Relevant certifications like CompTIA A+, Network+, or Security+ are highly desirable.
  • Playground est une destination de jeu internationalement reconnue située à seulement 15 minutes en voiture au sud du centre-ville de Montréal, sur le territoire mohawk de Kahnawake. Nous sommes actuellement en expansion, dévoilant de nouveaux espaces de jeu, un hôtel luxueux et des options de restauration spécialisées.

    Aperçu du rôle :

    Nous recherchons un spécialiste Help Desk en informatique (niveau 2-3) proactif et autonome pour rejoindre notre équipe informatique dynamique. Ce rôle implique la résolution de problèmes techniques avancés et une priorité absolue pour le service client dans un environnement exigeant. Si vous êtes un professionnel expérimenté du Help Desk avec une passion pour la technologie et le désir de faire une réelle différence, cette opportunité est pour vous.

    Ce que nous offrons :

  • Rémunération concurrentielle ( 65 000$ / année)
  • Rabais sur la nourriture
  • Possibilités d’avancement
  • Événements organisés par l’entreprise
  • Possibilités de bénévolat pour Playground Cares
  • Responsabilités :

  • Fournir un support technique pour résoudre une variété de problèmes liés au matériel, au logiciel et au réseau; une expérience en méthodes de diagnostic avancées et de dépannage est requise.
  • Résoudre efficacement les incidents pour minimiser les temps d'arrêt opérationnels.
  • Gérer les requêtes des utilisateurs en personne et via un système de tickets.
  • Documenter les rapports d'incidents, y compris les étapes de résolution et les actions de suivi nécessaires.
  • Escalader les problèmes techniques complexes vers le personnel IT de niveau supérieur et collaborer à des solutions.
  • Installer, configurer et maintenir le matériel et les logiciels informatiques à travers l'installation.
  • Mettre à jour en continu les compétences techniques pour suivre les avancées de l'industrie, avec la capacité de contribuer à la conception de politiques et de procédures IT.
  • Travailler de manière autonome et en équipe pour atteindre les indicateurs de performance clés et maintenir des niveaux de service élevés.
  • Participer aux projets IT pour améliorer et rationaliser les processus.
  • Superviser l'ordre et la propreté des salles de serveurs et effectuer des contrôles d'inventaire du matériel.
  • Contribuer à et maintenir la base de connaissances de l'entreprise.
  • Produire des rapports d'action quotidiens.
  • Adhérer strictement aux protocoles de confidentialité et de protection des données.
  • Exigences :

  • Un minimum de 5 ans d'expérience dans un rôle de support technique, idéalement dans un environnement à fort volume.
  • Solide connaissance du matériel informatique, de Windows, des systèmes d'exploitation mobiles et des logiciels couramment utilisés.
  • Expérience dans les protocoles de cybersécurité.
  • Familiarité avec les langages de script pour l'automatisation des tâches.
  • Excellentes capacités de résolution de problèmes et de réflexion critique, surtout sous pression.
  • Solides compétences en communication verbale et écrite.
  • Engagé à fournir un service client exceptionnel et à assurer la satisfaction des utilisateurs.
  • Capable de gérer plusieurs priorités de façon efficace.
  • Souci du détail et un vif intérêt pour les avancées et les développements technologiques.
  • Les certifications pertinentes comme CompTIA A+, Network+ ou Security+ sont très souhaitables.
  • L'utilisation du genre masculin inclut le féminin et n'est utilisée que pour faciliter la lecture.
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