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Medical assistant • gatineau qc
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SEOCHCOttawa, ON, CanadaPopular searches
Medical Office Assistant (Bilingual)
PqchcOttawa, ON, CA- Full-time
Posted Tuesday, October 14, 2025 at 4 : 00 AM
Position Title : Medical Office Assistant (Bilingual)
Reports to : Director, West Ottawa HART Hub
Type : Regular Full-time, 35 hrs / wk
Pay Scale : $23.364 / hr to $ 27.489 / hr
Who are we?
Pinecrest-Queensway Community Health Centre is an innovative, community-based, multi-service centre. We strive to meet the needs of the diverse communities we serve.We work in partnership with individuals,families,and communities to achieve their full potential, payingparticular attentionto those who face barriers to care due to race, gender, income and / or ability.PQCHC is an equal opportunity employer and values diversity in its workforce.If at any stage in the selection process, you require accommodation due to a disability, please let us know the nature of the required accommodation.
Job Summary
The West Ottawa HART Hub Medical Office Assistant (MOA) will be responsible for medical reception, administrative support and records management services for the Hub.
The position will be based at the HART Hub’s Walk-in Clinic which will offer addictions medicine, primary care, peer support, housing-based case management, and social services. This site will also serve as a diversion location for paramedics responding to non-urgent substance use health calls.
The MOA will work as part of an integrated inter-professional team composed of both PQCHC and partner agency staff.
During the start-up phase of the WOHH, the MOA will provide administrative support to the Director and project partners.
Job Specific Responsibilities
Direct Client Service
- Greets clients in a welcoming, patient, non-judgmental fashion, and screens appropriately for infection prevention and control
- Registers and checks client into EMR schedule
- Schedules in person, phone or virtual appointments with clients and cultural interpreters via EMR, and ensures clients are aware of their appointments when needed
- Notifies clients of cancellations or changes to appointments; completes rebooking as needed
- Answers clinic phone line calls : provides information, records messages into EMR and / or redirects as appropriate including redirecting triage calls to Registered Nurses
Administrative & Records Management
Teamwork and Collaboration
Other
Qualifications
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