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Last updated: 2 days ago
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Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST

Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST

City Of HamiltonHamilton, ON, Canada
Full-time
Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST.Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST. Contribute to the City of Hamilton, one of Canada’s lar...Show moreLast updated: 3 days ago
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Financial Analyst

Financial Analyst

Tamatta Mining and Construction Services IncBurlington, ON, Canada
Full-time
Play a Key Role in Shaping the Future of Amalgamated Group of Companies.Amalgamated Mining & Tunnelling.As a growing leader in our industry, we value strategic thinking, collaboration, and a pr...Show moreLast updated: 26 days ago
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Fraud Analyst

Fraud Analyst

TEKsystems, Inc.Hamilton, ON, Canada
Full-time
Are you ready to roll up your sleeves and make a real impact? We’re looking for a.Canada’s largest and most respected financial institutions outside the Big 5, where innovation, agility, and integr...Show moreLast updated: 2 days ago
Financial Analyst

Financial Analyst

CB CanadaHamilton, Ontario, Canada
Permanent
If you have prior training in finance, Robert Half may have an excellent Financial Analyst opportunity for applicants with strong communication skills. An employment opportunity has become available...Show moreLast updated: 30+ days ago
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Application Analyst

Application Analyst

City of BurlingtonBurlington, Halton Region, Canada
Temporary
Be among the first 25 applicants.This range is provided by City of Burlington.Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.Direct message the...Show moreLast updated: 10 days ago
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Media Sales Specialist

Media Sales Specialist

Best Version MediaHamilton, Ontario
Full-time
Quick Apply
YOUR time to shine! Take the leap today for greater flexibility, an inspiring workplace culture, and a career that truly makes an impact. As a local sales leader at BVM, I’m excited to meet dr...Show moreLast updated: 30+ days ago
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Cost Analyst

Cost Analyst

Accounting AdvantageHamilton, ON, Canada
Full-time
Direct message the job poster from Accounting Advantage.Senior Executive Recruiter | Accounting Advantage / HROne / Pro Fit Executive Search (Appleone Group of Companies). Cost Analyst – Manufacturing O...Show moreLast updated: 3 days ago
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Social Media Manager

Social Media Manager

Aspect Home Services Ltd.Burlington, Halton Region, Canada
Full-time
The Social Media Manager will be responsible for creating and managing content across all our social media platforms, with the goal of significantly growing our online presence and driving sales th...Show moreLast updated: 6 days ago
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Setup Analyst

Setup Analyst

GardaWorldHamilton, ON, Canada
Full-time
Select how often (in days) to receive an alert : .Career Area : Operations and Administration.Hamilton, Ontario, CA Mississauga, Ontario, CA. Reports To : Setup Analyst Supervisor.Work Model : Hybrid (Pr...Show moreLast updated: 3 days ago
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Operations Analyst

Operations Analyst

UlineHamilton, ON, Canada
Full-time
Pay from $75,000 to $90,000 per year.James Snow Parkway North, Milton, ON L9T 8L1.Are you skilled in research, reporting and analysis? Then you belong at Uline! Join us as an Operations Analyst to ...Show moreLast updated: 10 days ago
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Analyst

Analyst

Hamilton Health SciencesHamilton, ON, Canada
Full-time
The Finance & Accounting and Planning & Analysis teams provide operational and financial insight through the provision of timely and accurate. We provide organizational expertise in the analysis, in...Show moreLast updated: 2 days ago
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financial analyst

financial analyst

Equiton PartnersBurlington, Halton Region, Canada
Full-time
Experience : 1 year to less than 2 years.Collect financial and investment information about companies, stocks, bonds and other investments. Examine and analyze financial and investment information (...Show moreLast updated: 20 days ago
People also ask
Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST

Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST

City Of HamiltonHamilton, ON, Canada
3 days ago
Job type
  • Full-time
Job description

Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST

Join to apply for the Job ID #31094 : Senior Business Analyst - Microsoft Technology - REPOST role at City Of Hamilton

Contribute to the City of Hamilton, one of Canada’s largest cities - home to a diverse and strong economy, an active and inclusive community, a robust cultural and dining scene, hundreds of kilometers of hiking trails and natural beauty just minutes from the downtown core, and so much more. Join our diverse team of talented and ambitious staff who embody our values of sensational service, courageous change, steadfast integrity, collective ownership, and being engaged empowered employees. Help us achieve our vision of being the best place to raise a child and age successfully. #BeTheReason

  • Job ID #31094 : Senior Business Analyst - Microsoft Technology
  • Union : Non-Union
  • Job Description ID # : 6389
  • Close date : Interested applicants please submit your application online at www.hamilton.ca / city-council / jobs-city by 4 : 00 p.m. on July 23, 2025.
  • Duration : 24 Months
  • This contract length is for 24 months due to a new position.

Summary of Duties :

Reporting to the Supervisor, Strategy and Architecture, Project Services, the Senior Business Analyst’s role is to elicit and analyze complex business process requirements for IT-related systems critical to organizational functions on medium and large complexity projects, requiring knowledge or insight on multiple business and / or functional areas.

The Senior Business Analyst is responsible for change management and quality assurance activities, including development and delivery of communication plans, training materials, and test plans in partnership with stakeholders. They may be required to proactively generate reports based on their findings, complete with recommended improvements to, or new requirements for business processes and operational procedures.

The Senior Business Analyst will also assist in mentoring other Business Analysts to develop business analytics capabilities within the Information Technology Division. They may be assigned to projects as a team member or project lead, providing coaching to other analysts, and applying communication, analytical, and problem-solving skills to maximize IT system benefits and implement new technology systems.

Note : This role requires an intermediate to advanced understanding of Microsoft applications, including SharePoint Online, Purview, OneDrive, Outlook, Planner, Power BI, Bookings, Dynamics, Commerce, and Power Platform. The role involves mapping complex business requirements to Microsoft-based solutions to address operational needs and drive efficiencies.

General Duties :

  • Identify process and business requirements through interviews, workshops, and analysis of documents, systems, business processes, use cases, tasks, and workflows.
  • Communicate and collaborate with stakeholders to analyze information needs and functional requirements, delivering artifacts such as business process flows, requirements documentation, use cases, and interface designs.
  • Evaluate information, reconcile conflicts, decompose high-level info, and distinguish user requests from true needs.
  • Apply methodologies, experience, and municipal context in requirements definition and analysis.
  • Translate customer needs into application and operational requirements.
  • Participate in procurement activities, including RFP development and review.
  • Serve as a conduit between stakeholders and technical teams for requirement flow.
  • Drive business unit assumptions and re-engineer processes.
  • Develop requirement specifications using standard templates and plain language.
  • Collaborate on change management, including stakeholder analysis, communication, and training.
  • Participate in system and user acceptance testing, including test plan and defect tracking.
  • Research and share modern business analysis and process design methods, staying current on emerging technologies.
  • Lead initiatives or small projects, providing guidance to IT resources and reporting progress to management.
  • Work in accordance with health and safety legislation and policies.
  • Perform other duties related to the role.
  • Qualifications :

  • University Degree or College Diploma in relevant fields.
  • Extensive experience in business analysis, process design, and IT project delivery.
  • CBAP certification is an asset.
  • Knowledge of municipal business concepts.
  • Proficiency in business analysis methodologies, quality assurance, and change management.
  • Knowledge of ITIL, SDLC, and SaaS solutions.
  • Leadership and project management skills.
  • Proficiency with MS Office tools.
  • Analytical and problem-solving abilities with sound judgment.
  • Strong interpersonal and communication skills.
  • Additional Notes :

  • Successful applicants will need to pass a Criminal Record and Judicial Matters Check.
  • Applicants will undergo a Social Media Background Check.
  • Falsification of information may lead to disqualification or discipline.
  • The City is an equal opportunity employer committed to inclusive recruitment and accommodation.
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