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Marketing director • whistler bc
Assistant Director of Rooms
FAIRMONTWhistler, British Columbia, CanadaStore Manager : Lead Retail Team & Drive Sales
Columbia Sportswear CompanyWhistler Village, BC, CALead, Equity, Diversity and Inclusion
Providence Health CarePeopleVancouver, British Columbia, CAEvent Sales Coordinator - Fairmont Chateau Whistler
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Encore GlobalWhistler, BC, CAAssistant Director of Rooms
Fairmont Hotels & ResortsWhistler, BC, CAMarketing / Sales Representative
Whistler Personnel SolutionsWhistler, BC, CAHuman Resources Manager
Scandinave Group Inc.Whistler, BC, CAChief Administrative Officer (CAO)
Institute of Public Administration of CanadaWhistler V0B, BC, CanadaManager, Accounting
Whistler Sport LegaciesWhistler, BC, CAChief Administrative Officer (CAO)
Resort Municipality of WhistlerWhistler, BC, CADirector of Engineering
AccorHotelWhistler, British Columbia, CanadaReservations & Chalet Care Specialist Premium Experiences – Whistler, BC
Agency, GroupWhistler, BC, CA•Marketing Representative OPC
Hilton Grand VacationsWhistler, BC, CACatering & Events Director – Maternity Coverage (Whistler)
Four Seasons Hotels and ResortsWhistler, BC, CAChef / Culinary Instructor, Whistler, Canada
Cozymeal, Inc.Whistler, BC, CABoutique Hotel General Manager — Lead Guest Experience
HighView PartnersWhistler, BC, CAMarketing and Social Media Internship => Relocate to China
LaowaiCareerWhistler, CanadaFront End Web Developer (Contract / Project Based)
MMGY OriginWhistler, BC, CAPopular searches
Assistant Director of Rooms
FAIRMONTWhistler, British Columbia, Canada- Full-time
Job Description
Assistant Director, Rooms
Providing engaging, sincere, personalized service is one of the ways our Colleagues and Leaders are turning moments into special memories for our guests at Fairmont Hotels & Resorts. Showcase your leadership and interpersonal strengths as the Assistant Director of Rooms, where you will oversee our Front Office, Fairmont Gold, Guest Services, Ski Valet, Concierge and Luxy Arrival Experience teams.
Salary Range :
$88,000 - $95,000 per annum, dependent on experience and education
Job Duties Include :
- Elevate the overall arrival experience by developing the role of the Luxury Arrival Experience Coordinator
- Lead by example, spending time in the operation coaching colleagues on luxury service standards and welcoming guests. Enact and lead hotel teams in recognizing loyalty guests, return guests, VIPs & Owners
- Become the ALL-Loyalty champion, conducting quarterly loyalty training for all Rooms departments
- Develop, implement and execute the Luxury Suite Experience Program
- Handling of guest comments and complaints, ensuring guests needs are exceeded
- Responsible for recruitment, development and performance management of all reports
- Organizes, co-ordinates and supervises training, conducting regular training sessions and communications meetings
- Responsible for all details of employee administration, payroll forecasts, and payroll administration on a daily, weekly and monthly basis. Maximize room revenue through participating in yield management meetings and implementing supporting agreed upon Revenue Management strategies and practices
- Balance operational, administrative and Colleague needs
- Other duties as assigned
Qualifications
Job Perks & Benefits :
Additional Information
Visa Requirements : To progress with your application, you must be legally eligible to work in Canada. The hotel is unable to assist candidates in obtaining Canadian work authorization.
APPLY TODAY : Whether you're just launching your career or looking for a new adventure, we invite you to visit www.Whister-Jobs.ca to learn more about Fairmont Chateau Whistler and the extraordinary opportunities that exist within our resort!
We encourage you to let us know if you require any accommodations through the application or recruitment process, and we will work with you to meet your needs. Persons who anticipate needing accommodations for any part of the application or interview process may contact, in confidence : CWR.Careers@fairmont.com.