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CA$59.00 hourly
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Job Title : Front Desk Support / Administrative Assistant (Mandarin and English Speaking)
Duration : Temp to Perm
Location : Ajax, ON
Salary : $19-20 / hr
Job Description :
Our client, a leading provider of home building materials in Ajax- they sell items such as kitchen and bathroom fixtures, appliances etc. They are seeking a dedicated and personable Bi-lingual (Mandarin & English) Front Desk Support staff to join their team. This role is crucial in ensuring that our clients have a positive and welcoming experience as they visit our store. This position will start off temporary and can lead to permanent employment with the company.
Key Responsibilities :
Greet and assist customers as they enter the store, providing a friendly and welcoming atmosphere.
Handle all incoming calls and inquiries, providing accurate information and directing calls to the appropriate departments.
Assist customers with their product inquiries, orders, and returns, ensuring a high level of customer satisfaction.
Coordinate with other team members to manage daily schedules, appointments, and customer follow-ups.
Assist with administrative tasks such as data entry, filing, and managing email correspondence.
Monitor and maintain office supplies inventory, placing orders as needed.
Qualifications :
High school diploma or equivalent.
Fluent in English (Also speak either Mandarin or Cantonese)
Prior experience in customer service or a similar role preferred.
Excellent verbal and written communication skills.
Strong interpersonal skills with a friendly and professional demeanor.
Ability to multitask, prioritize, and manage time effectively.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and other basic computer skills.