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Operations Manager
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The Warrington Group Inc.Halifax Central, NS, caOn behalf of our client, Valent Legal , we are looking for an OPERATIONS MANAGER to join their team.
ABOUT OUR CLIENT :
Valent Legal is a progressive + rapidly growing law firm located in downtown Halifax. Known for their compassionate approach, they support clients through the recovery process following personal injury accidents + provide guidance in navigating insurance claims. With a tight-knit, open, + friendly team culture, Valent Legal is committed to positively impacting their clients’ lives while fostering a supportive + successful environment for their team.
THE OPPORTUNITY :
The OPERATIONS MANAGER will play a critical role in ensuring the firm's success by supporting the team + driving operational excellence. The successful candidate will oversee key areas such as operations, reporting, finance, marketing, technology, + human resources, while working closely with senior leadership to set + implement strategic objectives. This is a unique opportunity to contribute to a meaningful mission + be part of a high-performing team.
THE IDEAL CANDIDATE :
You are a proactive + strategic thinker who thrives in a fast-paced environment. You are empathetic + client-focused, with a passion for process improvement + operational excellence. Highly organized, detail-oriented, + possessing excellent communication skills to build strong relationships with teams + external partners, you are a collaborative leader who enjoys supporting + developing others.
RESPONSIBILITIES : OPERATIONS :
Lead + support administrative staff (Office Coordinator, Intake Manager) while overseeing firm-wide operations.
Continuously refine + optimize business processes to enhance efficiency + support growth.
Act as a liaison between the firm + the parent company, streamlining communications + managing expectations.
Collaborate with senior leadership to set + implement strategic objectives.
REPORTING :
Prepare + deliver weekly performance reports to senior leadership.
Continuously improve reporting processes to provide actionable insights.
Identify cases ready for settlement + collaborate with the legal team to prioritize them.
FINANCE :
Collaborate with the finance team to establish + monitor budgets, adjusting as needed throughout the year.
Manage payroll + office expenses, ensuring financial alignment.
Support senior leadership in budget management + cost control.
MARKETING :
Oversee + manage external marketing partners, including social media, digital marketing, + ad hoc campaigns.
Lead regular performance review meetings with marketing partners, ensuring alignment + accountability.
Analyze + report on marketing effectiveness, recommending budget adjustments based on ROI + client acquisition costs.
HUMAN RESOURCES :
Administer employee benefits and time-off requests through Bamboo HR.
Ensure compliance with employment laws + firm policies, while fostering a positive workplace culture.
Provide conflict resolution support, as needed.
STAKEHOLDER LIASION :
Serve as the primary contact for the parent company, ensuring seamless collaboration + integration of processes.
Filter + prioritize requests, addressing operational concerns independently + escalating only when necessary.
Facilitate alignment between parent company initiatives + the firm’s goals, ensuring minimal disruption to legal operations.
Requirements
Post-secondary education in business administration, operations management, or a related field (preferred) or equivalent work experience.
Strong technical skills in operational management, financial oversight, + technology systems.
Soft skills such as empathy, attention to detail, effective communication, + demonstrated leadership capabilities.
Benefits
Salary : $75,000-$90,000 / year, commensurate with experience + qualifications.
Benefits : Dental care
Extended health care
On-site parking
Paid time off
RRSP match
Work Schedule : In office, Monday to Friday (No weekends)
We thank all candidates for their interest, however, only candidates that we determine are best aligned to the role will be contacted for initial discussions.
- Please note, candidates must be located in Canada + legally eligible to work on a permanent basis, as sponsorship for this opportunity is unfortunately not an option.
The Warrington Group is a boutique operated, female founded + led, recruitment firm that focuses on recruitment done right!
We are focused on building sustainable relationships with both our valued clients + career focused candidates. Through our collaboration + innovative recruitment solutions, we approach the hiring process with enthusiasm, authenticity + transparency.
Founded in 2020 + headquartered in Halifax, we provide strategic recruitment support in the following industries : Accounting, Financial Services, Legal, Sales, Marketing, Professional Services, Administrative Support, Contact Centre, Education, + Healthcare.
If you would like to send your resume for potential opportunities not listed on our careers site , you may do so via email ~
Please note, this inbox is not replied to on a regular basis, however, your resume will be kept on file for 1 year.