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Mercedes-Benz Langley is currently looking to fill a position of a Service Technician.
Responsible for repairing vehicles according to information provided on the repair orders and according to proper shop policy and warranty policy. Ensure excellent relations between customers and the Dealership.
Duties and Responsibilities :
Punches in on the time ticket at the start of each day, punches out at lunch and end of day.
Punch time ticket at the start and finish of each job.
Road test all vehicles before and after servicing.
Advise advisor if repairs take longer than promised time on work order.
Use seat covers and floor mats in every customer vehicle.
Notify Advisor of additional repairs, parts and labour to the customer.
Complete all assigned work.
Document all repairs and services performed on vehicle in a clear manner.
Ensure punch times match jobs performed on work order.
Follow manufacturer’s warranty policies and procedures and dealership guidelines.
Maintain general cleanliness in the shop.
Maintain a high efficiency level through efficient work practices.
Maintain a polite and helpful attitude.
Perform additional sales requests on all vehicles that come into the shop.
Ensure warranty add-ons have Service Manager’s signature on the job.
Maintain or exceed Productivity and Efficiency Objectives set by Service Manager.