JOB DESCRIPTION

About the role

As a Trade Credit Manager, you will be part of a top performing claims team serving all of North America under Intact Insurance. You will be responsible for both handling and managing, analyzing, responding to and resolving trade credit insurance claims. The team will depend on your expertise to ensure thoroughness in your file analysis, particularly with regard to coverage, liability, quantum and collection activities.

Principal Duties and Responsibilities

• Respond to and investigate trade credit insurance claims both by supervising others and handling large complex claims directly.
• Review coverage under the policy.
• Determine if all conditions precedent to coverage have been meet.
• Review and apply policy deductibles and co-insurance in order to determine amount of coverage available under the policy.
• Participate in bankruptcy process, submit proof of claim and work with trustee to resolve carrier’s claim.
• Work with underwriters and brokers to resolve pre-claim notices and other financial issues.
• Subrogate, collect and negotiate settlements with creditors for amounts paid to Insured.
• Manage all administrative aspects of claims files.
• Develop working relationships with underwriters and producers to successfully review and troubleshoot claims notices and review pre-claim financial issues.
• Work within the financial authority granted and seek approval for transactions in excess of one’s authority
• Record and communicate in a timely and effective manner all actions taken on a file to support the decision made.
• Manages assigned staff, including development, goal setting, skill assessment, staff selection, role alignment, and performance appraisals of staff. Provides frequent communication and measurement of goals. Oversees training and personal development programs within the group.
• Reports directly to the VP of Claims.

Decision-Making Authority / Accountability Level

Minimum Knowledge, Skill, and Ability Requirements

Education and Experience Preferred

Supervisory Responsibility

Necessary Tasks

Other Information

LI-LA1

LI-Hybrid

What we offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working here means you'll be empowered to be and do your best every day. Here is some of what you can expect as a permanent member of our team :

A financial rewards program that recognizes your success

An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

Possibility to purchase up to 5 extra days off per year

An annual wellness account that promotes an active and healthy lifestyle

Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.