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Last updated: 19 days ago
Principal Consultant – Service Now Tech Lead

Principal Consultant – Service Now Tech Lead

GenpactNova Scotia, CA
Full-time
Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future.Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepr...Show moreLast updated: 19 days ago
  • Promoted
C-DS-900 - Junior Software Developer Intern -CILA

C-DS-900 - Junior Software Developer Intern -CILA

CAEHalifax, Nova Scotia, CA
CA$80,000.00–CA$110,000.00 yearly
Full-time
This position is exclusively open to students in the process of obtaining an academic degree.Internship date : September 2024 to December 20 2024. The successful applicant will also receive the $6,00...Show moreLast updated: 30+ days ago
Lead Data Engineer

Lead Data Engineer

KainosNova Scotia, Canada
CA$150,000.00 yearly
When you join Kainos, you get to think beyond limitations to make an immediate and positive impact – like transforming digital services for millions of citizens or helping Fortune 500 companies get...Show moreLast updated: 30+ days ago
Lead Mobile Developer - Remote

Lead Mobile Developer - Remote

ABC FitnessNova Scotia
CA$90,000.00–CA$138,000.00 yearly
Remote
Full-time
General responsibility to design, develop, test and document software for current and new products, specifically : .Lead mobile technology initiatives within Trainerize Engineering Team.Collaborate w...Show moreLast updated: 30+ days ago
Production Support Analyst

Production Support Analyst

UnisysHalifax, NS, Canada
CA$5,000.00 monthly
Full-time
What success looks like in this role : .Primarily a technical support role, perform Tier 2 service desk responsibilities as it relates to enterprise systems and application software.Engage in Inciden...Show moreLast updated: 30+ days ago
Technician & IT Analyst (IT-01 & IT-02)

Technician & IT Analyst (IT-01 & IT-02)

Treasury Board of Canada SecretariatHalifax, Nova Scotia
CA$91,953.00 yearly
Technician & IT Analyst (IT-01 & IT-02).SVC-EA-HQ-573192 Public Services and Procurement Canada - Digital Service Branch. Edmonton (Alberta), Vancouver (British Columbia), Winnipeg (Manitoba), Monct...Show moreLast updated: 30+ days ago
Remote Options Trading Job in Yarmouth, NS | Part Time

Remote Options Trading Job in Yarmouth, NS | Part Time

Maverick TradingYarmouth, NS, Canada
Remote
Part-time
Remote Options Trading Job at Maverick Trading.Maverick Trading, a 26-year old proprietary trading firm is looking to hire experienced and entry-level equity and equity and option traders.We are a ...Show moreLast updated: 30+ days ago
(Remote) Lead Full Stack Software Engineer

(Remote) Lead Full Stack Software Engineer

Utility Consumer Analytics Inc.Nova Scotia, Canada
CA$59.70–CA$76.18 hourly
Remote
Full-time
A division of Harris, Silverblaze, is seeking an experienced Lead Full Stack Software Developer to join our dynamic team. In this pivotal role, coding is an expectation, but it goes beyond, involvin...Show moreLast updated: 30+ days ago
Intermediate Programmer Analyst

Intermediate Programmer Analyst

Medavie Blue CrossNova Scotia, CA
CA$42.09 hourly
What makes us a different kind of employer?.As a national health solutions partner, Medavie is committed to improving the wellbeing of Canadians — and in our digital-first culture, technology is ke...Show moreLast updated: 30+ days ago
Principal Consultant – Service Now Tech Lead

Principal Consultant – Service Now Tech Lead

GenpactNova Scotia, CA
19 days ago
Job type
  • Full-time
Job description

Genpact (NYSE : G) is a global professional services and solutions firm delivering outcomes that shape the future. Our 125,000+ people across 30+ countries are driven by our innate curiosity, entrepreneurial agility, and desire to create lasting value for clients. Powered by our purpose – the relentless pursuit of a world that works better for people – we serve and transform leading enterprises, including the Fortune Global 500, with our deep business and industry knowledge, digital operations services, and expertise in data, technology, and AI.

Inviting Applications for the role of Principal Consultant – Service Now Tech Lead

In this role, you will be the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.

Responsibilities

  • You are the technical owner and manage a team of developers, assign their tasks and provide technical guidance as needed.
  • Mentor and lead a team of developers.
  • Participate in requirement discovery with clients, design and develop solutions for the ServiceNow platform, ranging from current feature enhancements and bug fixes to full application suite deployment.
  • Carry out agile sprint-defined development tasks to support release cycles, including execution of development, unit testing, functional testing, and overall peer review of team member work.
  • Reviews design and code per sprint to ensure quality.
  • Creation and customization of complex workflows and custom workflow activities.
  • Coordinate with Client, Architects, Business Analysts, and developers to translate business requirements to technical requirements and development tasks.
  • Contribute and review user stories.
  • Build and maintain technical documentation.
  • Monitor health, usage, and overall compliance of ServiceNow and its applications
  • Develop a keen understanding of the products we implement and client business.
  • Provide production support and be able to resolve problems under pressure.
  • Assists in project estimation.
  • Participate in regular Knowledge Transfer sessions with ServiceNow Developers
  • Stay current with new and updated capabilities of the ServiceNow Platform
  • Coordinate upgrades to Production and Sub-Production instances
  • Coordinate sub-production testing, evaluation, and regression remediation
  • Participate in blueprinting workshops and contribute with documentation and effort estimation.
  • Support COE in continuous development of training paths for professional advancement.
  • Contribute to ongoing definition of best development and solution practices.
  • Lead training workshops as mean to spread experiences gained across the practice.

Qualifications we seek in you!

Minimum Qualifications

  • Relevant experience ServiceNow Development
  • Demonstrate prior experience in leading client projects as a technical lead.
  • Certified System Administrator (CSA) plus one mainline Implementor certifications (CSM / HRSD / ITSM / GRC etc.)
  • Strong hand-on experience in Java scripting, debugging and deployment using update sets for new applications, enhancements, and version upgrades
  • Hands-on Experience working with Business Rules, Client Scripts, UI Policies, UI Scripts, UI Actions, UI Pages, Script Includes, Access Control Lists, API’s, Service Portal etc...
  • Excellent communication Skills for client facing roles.
  • Good management, analytic, problem solving & interpersonal skills
  • Self-motivated, Positive outlook & result oriented
  • Preferred Qualifications / Skills

  • Knowledge of Azure DevOps / TFS / Jira / Rally Etc..