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It specialist Jobs in Pickering on

Last updated: 3 days ago
IT Support Specialist Level 3 - Whitby, ON

IT Support Specialist Level 3 - Whitby, ON

Source CodeWhitby, ON, Canada
Full-time
Quick Apply
Show moreLast updated: 8 days ago
Manager, IT and Facilities

Manager, IT and Facilities

YouthLinkScarborough, ON, CA
Full-time
Quick Apply
Show moreLast updated: 8 days ago
Remote Benefits Specialist

Remote Benefits Specialist

Spade RecruitingClaremont, Ontario
Quick Apply
Show moreLast updated: 30+ days ago
Family Specialist Professional

Family Specialist Professional

Bridgeway Family HomesPickering, Ontario, Canada
CA$22.00–CA$27.00 hourly
Part-time
Quick Apply
Show moreLast updated: 29 days ago
Benefits Specialist

Benefits Specialist

AO Globe Life - Woodley Paul-HectorPickering, ON, CA
Quick Apply
Show moreLast updated: 3 days ago
Engineering IT Business Analyst

Engineering IT Business Analyst

Safran Landing Systems CanadaAjax, ON
CA$41.50 hourly
Show moreLast updated: 30+ days ago
Manager, IT Applications - Remote

Manager, IT Applications - Remote

Aurora CannabisOntario, Canada
CA$70,000.00–CA$90,000.00 yearly
Remote
Show moreLast updated: 30+ days ago
Specialized IT Consultant – Senior

Specialized IT Consultant – Senior

RaiseOntario
Show moreLast updated: 4 days ago

Show moreLast updated: 30+ days ago
  • Promoted
Marketing Sales Specialist

Marketing Sales Specialist

Best Version MediaWhitby, Ontario
Show moreLast updated: 17 days ago
Project Controls - IT Developer

Project Controls - IT Developer

Black & McDonald LimitedPickering, Ontario, Canada
Full-time
Show moreLast updated: 30+ days ago
IT Infrastructure Server Technician

IT Infrastructure Server Technician

Winters Technical StaffingAjax, Ontario
CA$51.00 hourly
Temporary
Show moreLast updated: 30+ days ago
  • Promoted
IT PM - ERP Focus

IT PM - ERP Focus

Randstad CanadaScarborough, Ontario, CA
Permanent
Quick Apply
Show moreLast updated: 29 days ago
IT Analyst

IT Analyst

BizLinkOntario, Canada , North America
CA$52.10 hourly
Show moreLast updated: 30+ days ago
Technical IT Manager (Remote)

Technical IT Manager (Remote)

N. Harris Computer Corporation - CADOntario, Canada
CA$105,000.00–CA$110,000.00 yearly
Remote
Full-time
Show moreLast updated: 30+ days ago
2025 IT INTERN

2025 IT INTERN

GERDAU S.A.Whitby, Ontario, CA, L1N 5T1
CA$100,000.00–CA$130,000.00 yearly
Show moreLast updated: 30+ days ago
technical support specialist – information technology (IT)

technical support specialist – information technology (IT)

1995003 Ontario Inc.Scarborough, ON, CA
CA$34.07 hourly
Full-time +1
Show moreLast updated: 29 days ago
  • Promoted
Marketing Specialist

Marketing Specialist

goeasyPickering, CA
Permanent
Show moreLast updated: 25 days ago
IT APPLICATIONS MANAGER

IT APPLICATIONS MANAGER

RED TICOntario
Show moreLast updated: 30+ days ago
Classroom IT Support Assistant

Classroom IT Support Assistant

York University, Ontario, Canada
CA$24.22 hourly
Show moreLast updated: 30+ days ago
IT Support Specialist Level 3 - Whitby, ON

IT Support Specialist Level 3 - Whitby, ON

Source CodeWhitby, ON, Canada
8 days ago
Job type
  • Full-time
  • Quick Apply
Job description

IT Support Specialist Level 3

Whitby, ON

Full-time (Hybrid)

The IT Support Specialist this role will provide advanced troubleshooting support to a wide variety of PCs, Servers, Network devices, firewalls, and end user applications. This is a perfect position for an outgoing, customer focused IT professional with a passion for technology, positive attitude, and desire to grow as a technical professional and take on a more senior role within an IT team.

Responsibilities :

  • Strong customer service and troubleshooting skills as you will provide complete support for client environments including hardware, operating systems, software with an emphasis in business applications and network equipment
  • Resolving more complex issues requiring detailed systems and applications knowledge; with issues that have been escalated from Tier 1 and Tier 2
  • Training and documentation of issue resolution steps for team, and cross training of staff when issues are escalated.
  • Ability to conduct research into complex issues and present possible solutions with the team to

create plans for small and medium size project implementations

  • Work on projects in tandem with Helpdesk coverage, and managing time and deliverables for both sales and technical team
  • Dig deep and identify the root cause of persistent issues and fix reoccurring issues at their source
  • Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal
  • supervision

  • Detail oriented personality; creating and following checklists for installs, projects and customers
  • software upgrades.

  • Take part in monthly customer maintenance tasks ensuring all customer security devices and
  • monitoring is up to date

  • Interact with clients remotely via telephone and other remote technologies
  • Use, update and contribute content to our internal knowledge base
  • Earn the trust and respect of clients, and make recommendations on technology to improve
  • performance, security and to resolve root causes of reoccurring issues

  • Ability to participate in on-call rotation and after-hours activities and project work as required
  • Must-Haves :

  • 5+ years of IT datacenter or network support experience is required.
  • Prior Managed services experience is required.
  • Bachelors degree or equivalent in the IT field with 5+ years (minimum) related experience in a small-to-medium Managed IT Services environment
  • Microsoft Certifications ( MS-100 : Microsoft 365 Identity and Services, Microsoft 365 Certified :  Messaging Administrator)
  • 3-5 years experience with installing, configuring, and supporting Windows Server 2012-2019 ; including Active Directory, DNS, DHCP and Office 365 services.
  • VMWare experience; installing, configuring, maintaining, and supporting data center infrastructures.
  • Fortinet NSE1-3 and 4 or Watchguard Network Security Essentials or working towards within 12 months.
  • Demonstrated ability to configure and maintain WatchGuard, Cisco, Fortinet and HP networking devise and firewalls
  • VOIP (Ring Central, Teams Phone) experience with setup and troubleshooting
  • Strong time management skills, multitasking skills, and the ability to prioritize tasks with minimal supervision