It Jobs in North Sydney, NS

On behalf of our healthcare client, Affinity Healthcare Solutions is looking for x9 Technical Analysts to help healthcare providers access patient records across health zones and hospitals, automate manual processes, and use data to inform health policy and program design.Responsibilities : - Providing remote support for clients and devices in healthcare facilities, including desktop / laptop / mobile software and hardware, printers, scanners, and user access management in Active Directory (AD).- Triaging, investigating, and resolving IT incidents, including software installation and support.- Managing Active Directory and Microsoft Exchange account creation and administration.- Guiding clients on how to request IT services and managing shared folder access.- Using an IT ticketing system to document steps taken to resolve requests or incidents.- Communicating effectively with clients to process requests with minimal errors.- Adhering to Nova Scotia Health safety protocols and submitting time requests to the designated manager.- Performing other duties within the skillset as assigned by the Team Lead or Manager.Qualifications : Required Skills : - A diploma in Information Systems from a recognized institution (e.G., NSCC, Eastern College, or a university diploma).- Previous experience working with the Government of Nova Scotia in IT Services.- Demonstrated experience in remote, direct support of clients and devices.- Ability to work diligently with minimal supervision while reporting to a Team Lead.- A satisfactory criminal record check (RCMP) to be shared with the reporting manager.- Excellent communication and collaboration skills to work with internal and external partners in a healthcare environment.- Flexibility to adapt to the changing needs of healthcare work.Affinity Earn : Know someone who’s great for this, or any of our open roles? Earn up to $4,000 / year for each successful referral through Affinity Earn. You can also earn up to $50,000 for helping us find new clients. Learn about our referral program at https : / / affinity-group.Ca / earn / or browse our jobs & follow us at https : / / www.Linkedin.Com / company / affinity-staffing / jobs / About Affinity : Affinity Group is a technology and business consulting and services company. We believe in creating long term relationships between clients and consultants that foster a mutually beneficial partnership. Affinity is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment is decided on the basis of qualifications, merit and business need.For more information on Affinity, please visit www.Affinity-group.Ca