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beBee CareersSaint John, Newfoundland and Labrador, Canada
4 days ago
Job type
Full-time
Job description
Job Summary
The IT Technical Analyst will play a pivotal role in analyzing, designing, and implementing IT solutions that meet the business needs of the organization. This position involves troubleshooting technical issues, providing support, and ensuring the seamless operation of IT systems. To ensure success as an IT Technical Analyst, the ideal candidate must possess excellent problem-solving skills to diagnose, evaluate, and resolve complex problem situations.
Responsibilities
Analyze business requirements and translate them into technical specifications
Design, implement, and maintain IT systems and applications
Troubleshoot and resolve technical issues related to hardware, software, and network
Collaborate with cross-functional teams to ensure smooth integration of IT solutions
Provide technical support and training to end-users
Monitor system performance and ensure optimal functionality
Document processes, procedures, and system configurations
Stay updated with the latest technology trends and advancements
Requirements
Two-year Technical Diploma focusing on information technology
Previous experience within an IT environment
Microsoft and / or ITIL Certification would be considered an asset
Experience with technical software such as Office 365, Power Shell, Power BI, and / or Azure would be considered an asset
Candidates Must Possess :
Strong analytical and problem-solving skills
Proficiency in troubleshooting hardware, software, and network issues
Knowledge of IT systems, applications, and network infrastructure
Experience with system design and implementation
Ability to translate business requirements into technical specifications
Strong organizational skills and attention to detail
We Offer :
Comprehensive compensation package including health and dental coverage, life insurance, RRSP, and tax-free savings account options