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Job Title: Application Production Support Asset Finance & Securitization Platform (It Systems Analyst, Level 3)
Location: Montreal, Qc (2001 Robert-Bourassa)
Duration: 12 Months
MISSION AND OBJECTIVES
" Provide application and technical support to the critical 24x7 Credits, Working Capital and Asset Finance and Securitization applications.
" Act as a subject matter expert on application architecture, disaster recovery, infrastructure integration.
" Follow Information security and adhere to governance framework for the applications in the platform.
" Participate in the application security related projects and manage the server obsolescence and vulnerabilities.
MAIN RESPONSIBILITIES
Production Support Credits, Working Capital and Asset Finance & Securitization Applications
" Responsible for L1/L2 production support, incident management, problem management, change management including application deployments.
" Supporting data flows between Credit, Working Capital and Asset Finance and Securitization applications and other upstream and downstream systems.
" Supporting Operations team for technical issues.
" Participate in the yearly Disaster Recovery, Liveplay and Backup Recovery testing.
Participate in Technical Projects
" Responsible for coordinating and fulfilling projects support tasks, as well as providing status reports.
" Provide expertise on production constraints and environment readiness.
Transversal and Framework
" Maintain application and systems as per the Information Security guidelines.
" Ensure data protection regulations are implemented from a data security standpoint.
" Maintain monitoring, capacity planning and performance tuning of financing solutions applications components.
" Understand and document the technical process and data flows.
" Participate in the Change Control review meeting to ensure data quality and coordinate approvals.
" Manage the Cyberark bypass controls and assess for resolutions.
" Facilitate prioritization sessions with stakeholders to clearly rank tasks for focused execution and transparency.
" Industrialization of legacy process to be done using AI.
MUST-HAVE
" Bachelor degree or higher in Computer Science or related fields
" Good understanding of Credits and Working Capital business lines
" Good understanding of Asset Finance and Securitization, Special Purpose Fund/CLO, Residential Mortgage-backed Securities, Commercial Mortgage-backed Securities and Asset-backed Securities business lines
" Must have at least one of Shell/Perl/Batch/Python scripting skills
" Well versed with incident/problem/change management process
" Excellent verbal and written communication skills
" Good documentation skills advanced knowledge of Excel, Word, PowerPoint
" Good understanding of Java J2EE applications
" Experience with Unix/Linux/Windows servers
" Experience with application deployments and installations
" Knowledge of SQL/Pl SQL
" Knowledge of Tools like Jira, ITSM, SN
" Strong multitasking skills and ability to reprioritize tasks
" 24/7 availability during On-Call schedule
" Good understanding of Service Now or similar tool and the service management processes
" Understanding of data protection principles
" Ability to work independently and collaboratively within a team
NICE TO HAVE
" Infrastructure, MQ, Websphere, Tomcat knowledge
" ITIL foundation knowledge/certification
" Cyberark bypass control management
" Exposure to automating/industrializing legacy processes using AI
SKILLS AND BEHAVIOURS
" Problem solver
" Manage multiple priorities
" Innovative and Agile
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