Investigator Jobs in Windsor, ON

Job Description

Job Description

Salary : $28 CAD / hr and mileage reimbursement per investigation plus recovery commission

Position : Bilingual Field Claims Investigator / Claim Recovery Agent

Job Type : Independent Contractor

Location : Hybrid (75% remote, 25% fieldwork)

Compensation : $28 CAD / hr and mileage reimbursement ($.72 CAD per km for first 5,000 km, $.66 CAD each additional km) per investigation plus commission based on successful recovery of claims (EST commission $80,000 CAD / yr)

COMPANY OVERVIEW

Phoenix Loss Control (Phoenix orPLC) is a U.S.-basedbusiness servicesproviderin the cable, telecom, and utilities sector. PLCs core service is outside plant damage investigation, recovery, and prevention. We help our clients recover the costs of third-partydamageto their infrastructure, such asunderground fiber optic or gas lines. PLC currently employs over 120people, servicing some of the largest cableandtelecomsoperatorsacross the country(Comcast,Spectrum,AT &T, and Google, to name a few).Phoenix is currently aggressively expanding its business and looking for talented and energetic people to bring onboard to help drive growth.

POSITION SUMMARY

Outside Plant Damage (OPD) costs our clients over 30 million USD / 43 million CAD annually. Field investigation includes collecting, accessing, and reporting these damages. Each day and every investigationisdifferent. We need inquisitive, self-driven individualswhoare comfortable rolling up their sleeves and working in a constantly changing, dynamic environment. Claim recovery includes reviewing information on a damage, determining the liable party, invoicing the responsible party, and pursuing recovery of the repair costs. Bilingual in French and English required for internal / external business communications.

Field Investigation Duties

• Conduct on-site fieldinvestigations
• Write detailed but concise investigation reports using diverse sources of information, types of evidence, witness statements, and costingestimates
• Develop andmaintaincomprehensive knowledge of local and state statutes, laws, and regulations for underground and aerial cables and utility servicelines
• Remain prepared and willing to respond to damage calls withina timelymanner
• Complete damage investigations within7 daysand then work with and support our claims managers to complete the investigation and begin the recoveryprocess
• Respond to damages same day if received during business hours (if not, first response following day)
• Accurately record all time, mileage, and other associated specific items

Claim Recovery Duties

Required Skills and Capabilities

Preferred Qualifications and Skills

This is an independent contractor position. There are no benefits offered with this position.