Independent adjuster Jobs in Toronto, ON

Job Description

Job Description

Next Horizon is here. Fueled by investments in talent and technology, our bold strategy to transform is nearly complete.

At Gore Mutual, we've always set ourselves apart as a modern mutual that does good. Now, we're proudly building on that legacy to transform our company—and our industry—for the better.

Our path forward sharpens our focus on business performance, driven by leading technology, innovation and an agile, high-performing culture. With Gore Mutual and Beneva announcing their intent to merge in 2026, we'll be uniting two well-established, financially strong, and trusted brands to become the strongest mutual insurer in Canada, ensuring Canadians have purpose-driven insurance options for generations to come. Come join us.

The Commercial Property Adjuster is essential to Gore Mutual's success, acting as a safeguard of both customer trust and financial stability. This role demands a blend of meticulous investigation, collaborative problem-solving, and decisive action within defined guidelines. Adjusters independently manage a portfolio of primarily commercial property claims, navigating a spectrum of complexity. Their mission is to investigate, evaluate, negotiate, and settle these claims, always adhering to company protocols and regulations. By thoroughly assessing losses, determining accurate coverage, and efficiently resolving claims, they contribute directly to Gore Mutual's bottom line. Beyond technical expertise, the adjuster's focus on delivering a positive claims experience with policyholders, further strengthening the company's reputation. This role offers a unique opportunity for growth within a supportive team environment, where individuals can hone their commercial property claims expertise and lay a solid foundation for career advancement within the organization.

Job Responsibilities :

• Claims Investigation and Assessment

Conduct thorough and timely investigations of commercial property losses, including site visits, interviews, and analysis of relevant documentation.

Analyze policy wordings and endorsements to determine coverage applicability and set accurate reserves based on investigation findings.

Negotiate fair and equitable settlements with claimants, balancing customer satisfaction with cost containment for Gore Mutual.

Provide exceptional customer service throughout the claims process, maintaining open and transparent communication with all stakeholders.

Identify trends and potential risks related to commercial property claims, contributing to ongoing risk mitigation and process improvement efforts.

What you need to Succeed :

Location : Toronto, Cambridge, or Vancouver.

Hybrid : We are a hybrid organization and thrive off in person collaboration, this role requires 2 days per week in our Cambridge, Toronto, or Vancouver office.

LI-Hybrid

Ind-HP

Gore Mutual Insurance is committed to providing accommodations for people with disabilities during all phases of the recruiting process, including the application process. If you require accommodation because of a disability, we will work with you to meet your needs. If you are selected for an interview and require accommodation, please advise the HR representative who will consult with you to determine an appropriate accommodation.