Assignment : RQ08599 - Systems Analyst - Senior Job Title : Systems Analyst Requisition (SS) : RQ08599 <...Show moreLast updated: 4 days ago
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Payroll Analyst
peopleCare CommunitiesWaterloo, ON, Canada
Full-time
WHO ARE WE?peopleCare Communities is a long-term care and retirement living organization that has operated throughout Ontario for over 50 years.
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Procurement Analyst
AurumOntario, ON, CAN
CA$50,000.00–CA$60,000.00 yearly
Quick Apply
We are seeking a detail-oriented and motivated Procurement Analyst to Join our team.This role involves supporting the procurement and supply chain functions by analyzing data, identifying trends, a...Show moreLast updated: 17 days ago
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Business analyst - computer systems
Business Analyst Computer SystemsOntario, Canada
Permanent
Overview Languages : English Education : Bachelor's degree Experience : 1 year to less than 2 years On site Work must be completed at the physical location.
There is no option to work remotely.Responsi...Show moreLast updated: 30+ days ago
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ImpactLifeWaterloo, Region of Waterloo, Canada
Full-time +1
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Full-time +1
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Audi REDON, CA
Full-time
Quick Apply
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Cost Analyst
PWO Canada Inc.Kitchener, ON, Canada
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Sr IT Analyst
HoneywellBreslau, Ontario, Canada
Full-time
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Financial Analyst - Waterloo
Newlands GroupWaterloo, CA
CA$75,000.00–CA$80,000.00 yearly
Full-time
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Business Analyst
Parrish and HeimbeckerCambridge, ON, CA
Full-time
Quick Apply
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Sales Business Analyst
Conestoga Meat Packers Ltd.Breslau, ON, CAN
Quick Apply
Conestoga Meats is a leader in the meat industry, known for our innovation and forward-thinking approach.We prioritize our employees, safety, and the use of automation.
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Financial Analyst
VOLKSWAGEN GroupOntario, Canada
CA$60,000.00–CA$80,000.00 yearly
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Data Analyst
InsideHigherEdWaterloo, Ontario, Canada
CA$108,463.00 yearly
Full-time
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Actuarial Analyst
Farm Mutual ReCambridge, ON, Canada
Full-time
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Legal Analyst
destinationone ConsultingWaterloo Southeast, ON, ca
CleanTech, Education and EdTech, Government (Municipal, State / Provincial, and Federal), Health and MedTech, Healthcare and Wellness, Legal, Not-For-Profit, and Public Accounting.We are committed to...Show moreLast updated: 19 days ago
Analyst / Sr. Analyst – Premium Products
American ExpressOntario, Canada
CA$42,820.00–CA$45,000.00 yearly
At American Express, we have a passion for Cardmembers and we are constantly innovating to reinforce and deepen our relationships with them.
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Appraiser II, Imagery & Email
Co-operatorsON, CA
CA$59.00–CA$98.00 hourly
Full-time
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Compliance Analyst
Securian CanadaWaterloo, ON, CA
Quick Apply
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Data Analyst
PeroptyxKitchener
CA$21.85–CA$25.30 hourly
At Peroptyx, we are looking for Data Analysts who will review mapping data for digital mapping applications.Your research capabilities will validate and ensure that the navigation of certain routes...Show moreLast updated: 30+ days ago
Note : Hybrid - Candidates must work 3 days onsite and 2 days remote
MUST HAVES :
Avaya R10.x. : experience with deployment and patching
Demonstrated knowledge in VOIP deployments, data networks, SIP, Session border controller (SBC)
Knowledge of Avaya Aura System session manger, communication manger, gateways, Komutel, Dell servers, web servers, and some legacy technology, for example PBX, analog trunking
Familiarity with SQL, linux ,windows 2016 / 19 server edition, encryptions TLS, SRTP , subnets, vlans, trusted / untrusted zones, DNS, VM(virtual Machines, hyper converge(HCI), IP, active directory (AD), NTP, VPN, remote desktop, PBX, PSTN
Description
Note Frequent travel is required
Providing highly specialized senior technical expertise in the development and implementation of Telephony Technology Replacement and processes including assess & document current stakes, and preparing remediation plan and technology impacts for followings at ambulance dispatch sites
Avaya Aura and softphone front end
PBX, Analog Trunking
Automatic Call Distribution
Voice Over IP (VOIP)
Data Networks
Session Initiation Protocol
Session Border Controller (SBC)
Servers (Linux, Windows, AD, VM's)
Providing highly specialized senior technical expertise in complex telephony technology related analysis and design, including adherence to any safety standards.
Knowledge of Avaya Core / Enterprise Survivable Server (ESS) failover Configuration (R10 Specific)
Knowledgeable in using Avaya ESS clusters / Server Role Configuration (OVA type and Virtual Machine Role - R10)
Skillset using Avaya Communication Manager
Collaborate with architects, analysts, and development team to configure and integrate components and third-party products, tools and solutions with the Avaya technology.
Perform analysis, design, configuration, and implementation support for our platform
Troubleshoot any arising platform issues and drive exploration of options, recommending solutions and / or preparing discussion for escalation.
Extensive experience with issues management. (identification, pre-emption, mitigation, resolution)
Develop required technical and test documentation and Document all results in appropriate repositories.
Assist with development and running of unit tests, end-to-end flow tests, and cross browser testing
Support development coding best practices, standards and frameworks for implementation by junior team members.
Lead solution design and implementation of the monitoring solution for telephony.
Work with new network project to coordinate telephony implementation readiness.
NOTE
The resources will be required to travel to multiple dispatch centres / CACCs across the province to provide operational support and coordinate / remediate telephony related implementation and integration. Expenditures / reimbursements for travel will be in accordance with the Travel, Meal and Hospitality Expenses Directive.
Extension / Amendment Attestation : Extension(s) only allowed using unused days / funds left on contract. No additional funds will be added beyond the maximum contract value and any extension options included in the original SOW.
Assignment Type : This position is currently listed as "Hybrid" as consultants will be required to work partly in the physical workplace and partly remotely. The details of this arrangement will be at the Hiring Manager's discretion.
Experience and Skill Set Requirements
Project Management Skills - 30%
Experience with gathering and developing requirements in order to create and maintain a detailed project schedule and / or integrated plan
Project Management experience (as appropriate to the specified experience and level) and use of Project Management software (as appropriate to the specified experience level).
Experience in the development and implementation of project management processes, plans, and communication tools.
An experienced individual with a proven track record for meeting strict deadlines and supporting cross-functional teams to ensure work on tasks / milestones remains within time and cost constraints.
Knowledge of OPS Integrated Project Management Framework and Methodology
Experience in managing a vendor compromised of multiple organizations and managing multi-million-dollar initiatives
Technical Skills - 40%
Demonstrated experience with Telephone Implementations (experience implementing Avaya Aura and softphone front end)
Avaya R10.x. : experience with deployment and patchingDemonstrated experience with planning and implementing telephony services and replacing telephony systems in Public Safety environment
Demonstrated knowledge in VOIP deployments, data networks, SIP, Session border controller (SBC)
Demonstrated experience with implementing Telephony in a Contact centre environment, knowledge of future NG911 technical requirements such as encryption, security etc
Demonstrated experience with back end integration
Demonstrated experience on leading a project including technical vendor management, issues management, integration across the multiple vendor solutions such as voice recording (Eventide loggers), Computer Aided Dispatch tools
Knowledge of Avaya Aura System session manger, communication manger, gateways, Komutel, Dell servers, web servers, and some legacy technology, for example PBX, analog trunking
Nice to have :
Experience with Avaya contact centre Environment i.e ACD, CMS (call Management system), agent Id, expert agent selection, split skill, vector-VDN, skill, hunt group
Familiarity with SQL, linux ,windows 2016 / 19 server edition, encryptions TLS, SRTP , subnets, vlans, trusted / untrusted zones, DNS, VM(virtual Machines, hyper converge(HCI), IP, active directory (AD), NTP, VPN, remote desktop, PBX, PSTN
Knowledge of PSAP, CAD(computer aided device) Canadian Next Generation 911,ESINet, E911
Communications / Soft Skills - 30%
Excellent analytical, problem-solving and decision-making skills; verbal and written communication skills; interpersonal and negotiation skills, including issues management
Demonstrated experience preparing and distributing project updates, progress reports to project stakeholder while managing expectations pertaining to scope and timeline constraints.
Demonstrated experience communicating across many functional areas (matrix organization) to actively engage project stakeholders and manage client expectations with diverse interests, technical and non- technical backgrounds using the appropriate level of political acuity and messaging for the audience
Demonstrated experience identifying and acquiring a mix of skilled technical resources necessary to complete project assignments / deliverables, including clarifying roles and responsibilities