Human resources manager • pincourt qc
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question.Projects span hardware deployment, structured cab... Show more
Durée de l'emploi: Occasionnel.College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Maternity and parental benefits.Learning/training paid by employer.O... Show more
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that ... Show more
The controller is responsible for the company's accounting operations, financial reporting, internal controls, budget support, cash flow management, and compliance activities.This role provides acc... Show more
Conformément à cet objectif, chaque programme d'avantages sociaux a été soigneusement conçu.Ces avantages comprennent les congés, tels que les vacances et ... Show more
Heures de travail: 40 hours per week.Administer revenues and expenditures.Promote conference and meeting services or special events.Develop marketing and communication plans.Develop media strategie... Show more
Advisory services, Mortgage products.Alma, Beauharnois, Brossard, Chateauguay, Chibougamau, Dolbeau-Mistassini, Dorval, Drummondville, Ile-Bizard, Ile-Perrot, Lachine, Laval, Levis, Montreal, Point... Show more
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that ... Show more
In 1964, the first Tim Hortons® restaurant in Hamilton, Ontario opened its doors and Canadians have been ordering Tim Hortons iconic Original Blend coffee, Double-DoubleTM coffees, Donuts and Timbi... Show more
Advisory services, Commercial banking.Montreal, Saint-Laurent, Vaudreuil-Dorion.A career as Manager, Financing Solutions in the Commercial & Private wealth management 1859 team means working closel... Show more
Galderma is the emerging pure-play dermatology category leader, present in approximately 90 countries.We deliver an innovative, science-based portfolio of premium flagship brands and services that ... Show more
Job Description A HR Manager is expected to manage HR programs, recruitment, and career development.An ideal candidate for this position will facilitate communication among staff members, addr... Show more
Responsable de la coordination et de la direction de la production de denrées alimentaires pour les services alimentaires et le service de traiteur.Diriger les opérations quotidiennes de production... Show more
Industrial / Manufacturing Sector.Grow industrial markets as an expert in account development.This stimulating position based in Vaudreuil offers a competitive salary, commissions, full benefits, a... Show more
Are you someone who thrives on helping others succeed, enjoys making an impact, and takes pride in guiding customers to the right solutions for their projects? If you’re also naturally curious and ... Show more
Avec un héritage unique en dermatologie ainsi que des décennies d'innovation de pointe, Galderma est le leader émergent de sa catégorie dédié entièrement à la dermatologie, présent dans environ 90 ... Show more
We are looking for a passionate and motivated Talent Acquisition Specialist to join our Human Resources team.In this key role, you will be responsible for the entire recruitment cycle—from sourcing... Show more
Monday through Friday, daytime.Aramark, a global leader in food services, is looking for a passionate Chef to lead culinary operations at John Abbott College.If you are creative, organized, and mot... Show more
Our client in the West Island is looking for a dedicated and proactive Leasing and Property Manager to join their organization.Reporting to the Director of Property Management, the ideal candidate ... Show more
Eutectic Canada est à la recherche d’un(e) gestionnaire logistique motivé(e) et soucieux(se) du détail pour superviser et coordonner les activités quotidiennes liées à la service à la clientèle, la... Show more
Why This Role Exists
Clients need a single point of contact who actually understands hardware, not just a relationship manager who has to relay every technical question
Projects span hardware deployment, structured cabling, power/cooling, and remote hands — someone has to own the full picture
Tickets get lost between technical and commercial teams — this role closes that gap
We are scaling and need a manager who can build process while staying hands-on with clients
Key Responsibilities
Client Ownership
Act as the primary technical point of contact for assigned client accounts throughout the project lifecycle
Lead client onboarding, scoping calls, and technical review meetings
Translate client requirements into actionable work orders and internal tickets
Manage SLA commitments, report on delivery status, and handle escalations directly — without requiring handoffs
Build long-term relationships that reduce churn and increase account expansion
Project & Ticket Management
Own the full ticket lifecycle in Jira, ServiceNow, or equivalent ITSM platform
Create, assign, prioritize, and close tickets with clear documentation at every stage
Track multi-workstream projects across planning, procurement, deployment, and sign-off
Identify blockers early and coordinate cross-functional resolution without escalating everything upward
Maintain a live project dashboard that clients and internal stakeholders can rely on
Datacenter & Technical Operations
Oversee on-site and remote-hands work: server rack/stack, hardware break-fix, cabling, power, and cooling
Review and validate work orders for technical accuracy before client-facing delivery
Coordinate with vendors and hardware suppliers on procurement, lead times, and RMA logistics
Ensure adherence to datacenter safety, change management, and access protocols
Provide technical guidance to junior technicians and contractors on-site
Budget & Commercial Oversight
Track project budgets, flag overruns, and submit change orders when scope shifts
Review vendor invoices and validate against approved work orders
Assist in preparing quotes and SOWs for new client engagements
Maintain procurement records and ensure contract compliance for hardware and services
Team Management
Manage a team of technicians and/or project coordinators remotely that work onsite.
Set weekly priorities, conduct 1:1s, and run shift/resource planning
Build and maintain SOPs, runbooks, and onboarding materials for repeatable processes
Identify skill gaps and work with leadership on training and hiring plans
Required Qualifications
3+ years of experience in datacenter operations, technical infrastructure, or a closely related field
Direct client-facing experience in a technical role — account management with a technical background, or technical ops with client exposure
Hands-on familiarity with server hardware, structured cabling, power distribution, and remote hands operations
Proficiency with ITSM/project tooling: Jira, ServiceNow, Zendesk, or equivalent
Experience owning project budgets, SOWs, or vendor purchase orders
Proven ability to manage and develop a small technical team
Strong written and verbal communication — you write tickets, emails, and client reports that are clear the first time
Preferred Qualifications
Experience in a managed services, colocation, or cloud infrastructure environment
Familiarity with DCIM tools, asset management systems, or CMDB platforms
Understanding of network fundamentals (IP allocation, VLAN basics, cross-connects)
Exposure to ITIL practices or formal change management processes
Any relevant certifications: CompTIA Server+, CDCP, PMP, ITIL Foundation
