Under general direction, the Custodian/Housekeeper provides custodial services for University facilities, providing regular cleaning, custodial maintenance and sanitation of common areas of residences, rooms and buildings, cafeteria and gymnasium including the interior building surfaces, fixtures, furnishings and fittings contained within these facilities. The Custodian/Housekeeper provides heavier cleaning and sanitation of resident dorms when not occupied or on request (e.g. floors, walls, fabrics). The Custodian/Housekeeper maintains a high standard of health and safety by regularly cleaning facilities on the Royal Roads Campus. The Custodian/Housekeeper maintains a high quality of upkeep and detailing of residence accommodation, lounges, hallways, entranceways and University houses and operates with minimal supervision from the Supervisor, Custodial and Housekeeping Services.
The incumbent is responsible for the physical appearance and cleanliness of assigned areas, ensuring they are maintained in accordance with applicable department, statutory codes and regulations, and for promoting the professional image presented by the University. At times, may be required to meet the operational needs of the Operations and Resilience department including working in extreme weather conditions or assisting with other teams.
Primary Duties and Responsibilities
1. Cleans floors, including heavy-duty cleaning (scrub, strip, refinish and spot, bonnet or extract carpets) and routine light cleaning (dusts and vacuums).
2. Inspects and cleans all surfaces, vacuums and changes linens to ensure the rooms or houses are professionally cleaned to meet the needs of the visiting faculty, guests and professionals who will occupy them.
3. Cleans and sanitizes in residence and buildings washroom fixtures and drinking fountains, replenishing consumable product supplies on a regular basis and as required.
4. Monitors the status of the incoming and departing guests, in order to strip, clean and make up the rooms in accordance with the standards set by the Custodial/Housekeeping department.
5. Transports soiled and clean linens to and from the external laundry service and from buildings and houses as required.
6. Cleans interior of windows, glass partitions and all surfaces (walls, doors, shelves, desks, chairs, and building accessories) as required.
7. Cleans all chalkboards, white-boards and rails daily, as per unit policy.
8. Empties and cleans recycle and waste receptacles.
9. Maintains building entrances including cleaning of ash/trash receptacles near front entrances. Handles any seasonal issues i.e. fireplaces as required.
10. Replaces interior and exterior incandescent bulbs that can be reasonably reached (to a maximum of six (6) feet).
11. Performs custodial cyclical maintenance and strives to meet the special requests of long-term or special needs visitors and prepares the rooms according to their wishes.
12. Ensures the Custodial/Housekeeping Storage Room is adequately supplied and cleaned and that custodial/housekeeping equipment is maintained, as per unit procedure. Maintains an inventory of all equipment, supplies and linens, their quality, and distribution and makes recommendations on replacements to the Supervisor, Custodial/Housekeeping Services.
13. Inspects rooms as part of regular routine, reporting damage or excessive wear to buildings or houses to the Supervisor, Custodial and Housekeeping Services, Building Maintenance and/or Campus Security as appropriate and reports any incidents involving guest, student or staff to security.
14. Maintains security in executive houses, private rooms and buildings on campus and ensures windows and doors are locked at the end of work shift.
15. Works as an integral part of the University team and performs special projects and other duties of a similar scope and complexity related to custodial/Housekeeping services or otherwise as assigned.
16. At times, may be required to meet the operational needs of the Operations and Resilience department including working in extreme weather conditions or assisting with other teams.
Job Requirements
Required:
• Grade 12 certificate from a secondary school, or equivalent
• One (1) year experience performing related duties in an institutional environment and completion of a recognized Custodial certificate course, or an equivalent combination of education, training and experience
• Possession of a valid Class 5 driver’s license in the province of BC
• Ability to push, pull, and lift up to 50lbs
• Ability to perform repetitive tasks: physically demanding, bending, crouching, kneeling, weight handling
• Ability to engage in walking, standing, lifting, carrying, and climbing for prolonged periods of time
• Demonstrated ability to operate machinery needed to perform custodial and housekeeping tasks (vacuums, scrubbing machines, speed buffers, burnishers, rug cleaners)
• Experience using cleaning equipment such as brooms, mops, plungers, buckets, pails, carts and common cleaning tools needed for routine tasks
• Ability to climb ladders and be comfortable working at heights
• Ability to handle chemicals and corrosive materials in a safe, efficient and effective manner according to WorkSafeBC Regulations
• Work independently and as part of a team
• Communicate effectively with internal and external clients
• General knowledge of procedures and techniques involved in the work performed
Preferred:
• Building Service Worker (BSW) Certificate
• Knowledge of Workplace Hazardous Materials Information System (WHMIS) and the use of Material Safety Data Sheets (MSDS)
• Knowledge of Health and Safety Policy and procedures
• Knowledge of basic computer applications
Additional Information This posting will remain open until the position is filled. This is a casual on-call position within the CUPE Local 3886 Bargaining Unit and we cannot guarantee a set number of hours per week. The hourly rate is $24.69 and the university is pleased to offer a percentage of salary in lieu of benefits. Royal Roads University is strongly committed to fostering diversity within our community. We welcome those who would contribute to the further diversification of our faculty and staff including, but not limited to, women, visible minorities, Indigenous people, persons with disabilities and persons of any sexual orientation or gender identity.