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hotel front desk supervisor
Auberge du Lac TaureauSaint-Michel-des-Saints, QC, CA
30+ days ago
Job type
Permanent
Job description
Durée de l'emploi : Permanent
Langue de travail : Français
Heures de travail : 80 hours bi-weekly
Education :
Expérience :
Education
No degree, certificate or diploma
Work setting
Remote location
Rural area
Hotel, motel, resort
Staff accommodation available
Tasks
Co-ordinate activities with other work units or departments
Assist clients / guests with special needs
Address customers' complaints or concerns
Supervise staff
Perform front desk duties
Negotiate with clients for the use of facilities
Establish work schedules
Enforce policies and procedures
Develop and implement policies and procedures for daily operations
Conduct training sessions
Supervision
5-10 people
Specialization or experience
Green economy sector
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Large workload
Tight deadlines
Work under pressure
Combination of sitting, standing, walking
Personal suitability
Client focus
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Team player
Screening questions
Are you currently legally able to work in Canada?
Do you have previous experience in this field of employment?
Do you have the above-indicated required certifications?
Experience
1 year to less than 2 years
Green job
Involves duties and responsibilities that lead to positive environmental outcomes
Other benefits
Free parking available
On-site amenities
On-site housing options
On-site recreation and activities
Other benefits
Paid time off (volunteering or personal days)
Team building opportunities
Parking available
Support for persons with disabilities
Provides physical accessibility accommodations (for example : ramps, elevators, etc.)
Applies accessible and inclusive recruitment policies that accommodate persons with disabilities
Support for newcomers and refugees
Recruits newcomers and / or refugees who were displaced by a conflict or a natural disaster (for example : Ukraine, Afghanistan, etc.)
Does not require Canadian work experience
Support for youths
Offers on-the-job training tailored to youth
Support for Indigenous people
Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations
Support for mature workers
Applies hiring policies that discourage age discrimination
Supports for visible minorities
Applies hiring policies that discourage discrimination against members of visible minorities (for example : anonymizing the hiring process, etc.)