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Fraud Manager (Toronto)

Office LocationToronto, ON DepartmentGrowth Work TypeFull-time, hybrid Apply to this job About GeoComply We’re GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud.Achieving significant business and revenue growth over the past three years and dubbed a tech “Unicorn,” GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year.At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down.The RoleAs a Fraud Manager at GeoComply, you'll decode emerging schemes, craft innovative tactics, and brief executive leadership on the latest threats. Your expertise will shape strategies that drive client retention and fuel our commercial growth. Your data-driven insights will not only protect our clients but also ignite product innovation, making you a key player in our company's success.

Key Responsibilities

• Identify and communicate fraud trends and mitigation tactics, pilot analytics and new detection tools to business stakeholders.
• Share these trends with Executive leadership within our company to help drive client retention and commercial strategy.
• Stay current on these trends outside our client's day-to-day business (own an Industry pulse).
• Recommend solutions and product enhancements based on an understanding of the business strategy and stakeholder fraud needs.
• Coordinate and lead projects to develop new anti-fraud solutions working closely with our Product team, including Anti-fraud and IDComply.
• Be involved in Proof of Concepts (POCs) for potential customers, working closely with them and the Revenue and Growth team to demonstrate how our fraud solutions meet their specific needs.
• Create alignment on fraud tools, messaging and ‘voice’ to ensure open communication, collaboration and partnership with internal teams and key stakeholders.
• Liaising with large enterprise digital businesses, to assist them in identifying and solving real-time fraud challenges.
• Drive solutions based on current fraud features and help document future opportunities.
• Utilize data-driven insights to drive continuous improvement and inform strategic decisions.
• Develop and implement strategies to drive product growth and scalability, including leveraging heuristics, machine learning models, and high-velocity experimentation.
• Act as a vital link between customers and our product development teams, providing valuable feedback for product improvement and innovation to further propel our growth ambitions into new verticals.

Who You Are

Salary Range

The typical salary range for this position is from $88000-$121000 annually. The base pay offered may vary depending on a variety of factors including, your qualifications, job-related knowledge, skills, and experience. In addition to our competitive salary package, we also offer the following personal and professional development benefits : Performance-based bonus and equity plansGenerous paid vacation and sick daysExtended health benefitsGenerous training and development allowanceCharitable and DEI initiativesTeam-building events Why GeoComply? Joining the GeoComply team means you’ll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture.To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization.Here’s why we think you’d love working with us. We’re working towards something big We’ve built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We’re trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren’t just a buzzword Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we’re all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we are In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experience At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for good We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our team Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaboration GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs.