Employee benefit card offering discounted rates at Accor properties worldwide
Exclusive Employee and Friends & Family Discounts at Fairmont Hotel Vancouver
Exclusive access to the Pacific Northwest Food & Beverage Discount Program with 50% off at our dining destinations in Vancouver Victoria and Whistler
Opportunity to develop your talent and grow within your property and across the world!
Complimentary meal during your shift through our Colleague Dining Program
Complimentary uniform laundering
Access to our comprehensive benefits and wellness programs including extended healthcare benefits and RMT dental vision and complimentary counseling wellness sessions financial and family planning through LifeWorks
Access to our companymatched Defined Contribution Pension Plan (DCPP)
Opportunity to develop your talent through coaching and our Leadership Mentoring Programs
A competitive salary starting at $54435
What you will be doing :
Consistently offer professional friendly and engaging service
Lead and manage the daytoday operation of the department and ensure service standards are followed
Address guest concerns and react quickly logging and notifying proper departments as required
Conduct regularly scheduled departmental meetings
Manage the departmental budget in a fiscally responsible manner
Oversee the recruitment and training of all Housekeeping Colleagues
Balance operational administrative and Colleague needs
Follow departmental policies and procedures
Report necessary maintenance items
Follow all safety and sanitation policies
Other duties as assigned
Qualifications :
Your experience and skills include :
Previous leadership experience required
Computer literate in Microsoft Window applications preferred
University / College degree in a related discipline an asset
Excellent communication and organizational skills
Strong interpersonal and problem solving abilities
Highly responsible & reliable
Ability to work cohesively as part of a team
Ability to focus attention on guest needs remaining calm and courteous at all times