Help desk specialist Jobs in Waterloo, ON

Job Description

Job Description

Dental Front Desk Adminstrator / Treatment Coordinator - Toothworks Dental Clinic

Are you passionate about supporting a team dedicated to providing top notch dental care, and helping patients understand their treatments? Are you ready to be a big part of giving our patients an exceptional dental care experience? If these questions make you smile, read on! We’ve got the ideal job for you working at our Downtown Toronto location.

Your Role as a Front Desk Administrator / Treatment Coordinator

This role is the face and voice of our clinic, whether on the phone or welcoming patients at the front reception desk, you will help set the precedence. Must have a personality that quickly puts people at ease. Be enthusiastic about working for our patients and making dentistry fun. Must have a strong, independent work ethic and the ability to also work well as part of our team. Previous dental experience and computer competency is MANDATORY, as we operate digitally. Must have an “I’ll do whatever is needed” kind of attitude about work and responsibilities.

Key skills and tasks for success in the position include :

Oversee the daily operations of our dental office, verify and send insurance claims, explain treatment (Invisalign), manage collections, schedule appointments and strive to achieve operational goals and miscellaneous operations expenses. Additional responsibilities include treatment planning with our Periodontist and Orthodonist.

Days - Monday to Friday.

QUALIFICATIONS

Must have previous dental experience.

Must be proficient with computers and previous dental practice management software experience would be considered an assett.

Be able to run a multi-line phone system.

Positive attitude.

Dependability.

Ability to leave 'life' at the door, and bring your best self to work everyday.