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Help desk Jobs in Longueuil, QC
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Help desk • longueuil qc
- Promoted
IT Help Desk Team Lead Montreal, Quebec, Canada
Lightspeed RestaurantMontreal, Montreal (administrative region), Canada- Promoted
Desk Quant Analyst
SquarepointMontreal, Montreal (administrative region), Canada- Promoted
Front Desk Receptionist
BighornlawMontreal, Montreal (administrative region), Canada- Promoted
Front desk agent
Tidan LLCMontreal, Montreal (administrative region), Canada- Promoted
Help Desk Level 2 - Hybrid - Montreal (English and French)
nugget.aiMontreal, Montreal (administrative region), Canada- Promoted
Front Desk Receptionist
Remax SolutionsMontreal, QC, Canada- Promoted
Help Desk Technician
iA Financial GroupMontreal, Montreal (administrative region), Canada- Promoted
Delivery / General Help
Speculative ApplicationMontreal, Montreal (administrative region), Canada- Promoted
•Help Desk Support Intermediate / Spécialiste
MobileComm, IncMontreal, Montreal (administrative region), Canada- Promoted
Ecommerce Operations Help Desk
FortNineMontreal, Montreal (administrative region), Canada- Promoted
IT Help Desk Team Lead
LightspeedMontreal, Montreal (administrative region), Canada- Promoted
IT Help Desk Team Lead
Lightspeed CommerceMontreal, Montreal (administrative region), Canada- Promoted
Associate, Service Desk
DistributelLongueuil, QC, Canada- Promoted
Front desk agent
Montreal Marriott Chateau ChamplainMontreal, Montreal (administrative region), Canada- Promoted
IT Help Desk Technician - Level 1 (Bilingual- English / French)
VC3Montreal, QC, Canada- Promoted
Accounting Help
St-Amour & Associates, Senc.Montreal, Montreal (administrative region), CanadaAccounting Help
St-AmourMontreal- Promoted
Front desk agent
Tidan Inc.Montreal, Montreal (administrative region), Canada- Promoted
Front Desk Supervisor
Hôtel Faubourg MontréalMontreal, Montreal (administrative region), Canada- Coquitlam, BC (from $ 135,450 to $ 204,449 year)
- Port Hawkesbury, NS (from $ 54,600 to $ 204,368 year)
- Port Colborne, ON (from $ 54,600 to $ 204,368 year)
- Port Moody, BC (from $ 54,600 to $ 204,368 year)
- Oakville, ON (from $ 47,970 to $ 98,716 year)
- Guelph, ON (from $ 67,519 to $ 95,000 year)
- Peterborough, ON (from $ 52,011 to $ 93,765 year)
- Prince George, BC (from $ 35,100 to $ 83,646 year)
- Niagara Falls, ON (from $ 35,100 to $ 83,274 year)
Popular searches
IT Help Desk Team Lead Montreal, Quebec, Canada
Lightspeed RestaurantMontreal, Montreal (administrative region), Canada- Full-time
Are you actively looking for a new opportunity? Or just checking the market? Well… you might just be in the right place!
We’re looking for a Team Lead- IT Help Desk to join our awesome Global IT team! In this role, you’ll lead a dedicated group of IT Help Desk Specialists, ensuring top-tier IT support and service delivery across the region. If you're a tech-savvy people leader with a passion for operational excellence and delivering outstanding internal service, this could be the perfect fit.
Location requirement : This is a full-time on-site role based in Montreal , Monday to Friday.
What you’ll be doing :
- Lead and mentor a regional team of IT Help Desk Specialists and local leads, fostering a collaborative, high-performing, and customer-first culture.
- Manage daily IT support operations, ensuring tickets are handled efficiently and resolved within SLA targets.
- Act as the point of escalation for complex incidents and coordinate critical issue resolution using ITIL best practices.
- Collaborate with IT teams, stakeholders, and cross-functional departments to align on support needs, communicate updates, and continuously improve service delivery.
- Standardize help desk procedures and implement process improvements to boost team performance and user satisfaction.
- Monitor KPIs, track trends, and identify service improvement opportunities.
- Work with Facilities, People & Culture, and Procurement teams to ensure smooth onboarding / offboarding and hardware / software provisioning.
- Evaluate usage of SaaS tools and drive optimization through training, documentation, and workflow improvements.
And a little bit of...
What you need to bring :
What's in it for you?
and enjoy a range of benefits that’ll keep you happy, healthy and (not) hungry :
LI-SS3
To all recruitment agencies : Lightspeed does not accept unsolicited agency resumes. If we have not directly engaged your company in writing to supply candidates for a specific vacancy, Lightspeed will not be responsible for any fees related to unsolicited resumes.
Lightspeed is a proud equal opportunity employer and we are committed tocreating an inclusive and barrier-free workplace. Lightspeed welcomes andencourages applications from people with disabilities. Accommodations areavailable on request for candidates taking part in all aspects of theselection process.
Where to from here?
Obviously, this has to be mutually beneficial : we want you to step into a role you love, and we want to offer you a place you’re proud to come to every day. For a glimpse into our world check out our career page here .
Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.
Who we are :
Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
Founded in Montréal, Canada in 2005, Lightspeed is dual-listed on the New York Stock Exchange (NYSE : LSPD) and Toronto Stock Exchange (TSX : LSPD). With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.
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Desired base salary?
This role requires five days a week on site in our Montreal head office located in the old port of Montreal. Are you able to physically be in office five days a week?
Are you legally eligible to work in the country where this role is advertised and if so, do you require — now or in the future — visa sponsorship from the Company in order to remain legally eligible to work in this country?
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