Healthcare business analyst • beloeil qc
Work under general supervision and perform duties in accordance with established objectives and guidelines.Take ownership of assigned work and make decisions within established procedures and escal... Show more
Advisory services, Personal banking .A career as a Banking Advisor at National Bank is a varied role that allows you to live your ambitions and have a positive impact on your own life as well as th... Show more
Our client, a Canadian subsidiary of a prestigious international healthcare group, is seeking a Customer Service Representative to join their team in St-Bruno, on Montreal's South Shore.This role i... Show more
Des Promenades, -de-Montarvi, QC J3V 5K1, Canada (CA).This position is for an existing, open vacancy.The Operations Consultant works in partnership with the Operations Supervisor to maintain stockr... Show more
Please note that successful candidates will be required to offer and maintain mobility between the branch locations listed in the "Job Available at Other Locations" section of this job posting.As p... Show more
Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career.Here... Show more
La sélection à ce poste demande une entrevue.Assurer le ramassage et la livraison courtois et efficace des colis sur une route assignée; vérifier que tous les envois sont conformes aux modalités de... Show more
Arc Health, a division of Harris, is seeking an Implementation Consultant (bilingual Fr/en) – Healthcare / EHR who is bilingual and will help deliver next-generation EHR solutions to healthcare org... Show more
What Acara has to offer: Full benefits package that includes health insurance, health savings account, dental insurance, disability insurance, life insurance, vision insurance Competitive base ... Show more
You’ll report to the Product Manager, IT Corporate Solutions and play an active role in developing our platforms and in the day-to-day activities of supporting, analyzing, configuring and maintaini... Show more
As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:.Providing an excellent Guest experience.Preparing and serving great food .Keeping restaurants clean and beaut... Show more
Vantage Data Centers powers, cools, protects and connects the technology of the world’s well-known hyperscalers, cloud providers and large enterprises.Developing and operating across North America,... Show more
You’ll be supervised by the chief accountant and willperform a range of tasks for our Finance and Accounting department.Your responsibilities will include month-end processes, various monthly and q... Show more
At Alstom, we understand transport networks and what moves people.From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility... Show more
Welcome mortgage brokers, real estate agents.Distinction Capital Investments Inc.Financing Analyst – Risk Management.You will thrive in a people-focused, dynamic, and rapidly growing environment wh... Show more
Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.As a Financial Planner, you will focus on developing and deepening mass affluent client relatio... Show more
As part of RBC's commitment to providing exceptional client service and achieving its business.RBC location listed in this section is a condition of employment.This unique position calls on your cl... Show more
Work under general supervision and perform duties in accordance with established objectives and guidelines.
Take ownership of assigned work and make decisions within established procedures and escalation paths.
Act as a liaison with internal and external support teams to identify, troubleshoot, and resolve hardware and software issues.
Escalate complex issues and provide recommendations to management as appropriate.
Support the stability, reliability, and performance of desktop systems across the organization.
Stay current with emerging technologies and industry best practices.
Demonstrate strong teamwork, professionalism, and customer service skills.
Apply analytical thinking and problem-solving skills to identify root causes and implement effective solutions.
Responsibilities
Provide Tier 2 technical support via phone, email, ticketing systems, and remote support tools in a timely and professional manner.
Log, prioritize, and manage incidents and service requests while ensuring users receive regular status updates.
Communicate effectively with end users using corporate communication and collaboration tools.
Troubleshoot and resolve issues related to desktops, laptops, software applications, mobile devices, peripherals, and user access.
Perform basic troubleshooting and investigation of network, server, storage, and enterprise application issues and escalate as required.
Support and administer Microsoft Windows 11, Active Directory, SCCM, Microsoft 365, and Dell hardware environments.
Continuously maintain and enhance technical knowledge and capabilities.
Create and maintain technical procedures, user guides, and support documentation.
Participate in testing, deployments, and technical projects as assigned.
What you must have:
Diploma or degree in Information Technology, Computer Science, or a related field.
Minimum of 5 years of experience providing support in a Deskside Support or Help Desk environment, or an equivalent combination of education and experience.
Experience providing support in person, by phone, and via email.
Strong troubleshooting, analytical, and problem-solving skills.
Excellent customer service and communication skills.
Experience with Microsoft Windows, Active Directory, SCCM, Microsoft 365, and desktop hardware support.
Must be eligible to obtain and maintain Reliability Status Security Clearance and successfully pass a Controlled Goods Program (CGP) assessment.
Must be fluent in English and French.
Work schedule is typically Monday to Friday.
Salary/Rate Range: $30.00 –$40.00/hour (T4)
Thank you for your interest in this opportunity. If you are selected to move forward in the process, we will contact you directly. If you do not hear from us, we encourage you to continue visiting our website for other roles that may be a good fit.
