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Guest services manager Jobs in Oshawa, ON

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Guest services manager • oshawa on

Last updated: 2 days ago
Guest Services Manager

Guest Services Manager

Silver Hotel GroupWhitby, Ontario
CA$17.00–CA$17.75 hourly
We are currently hiring a Guest Services Manager to join our dynamic team.The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel envir...Show moreLast updated: 30+ days ago
food services manager

food services manager

Thakkar Hospitality ON-SW Inc DBA Tim Hortons RestaurantON, CA
CA$22.22 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 2 years to less than 3 years.Ensure health and safety regulations are followed. Address customers' complaints or concerns.Plan, ...Show moreLast updated: 30+ days ago
Lead and Manager, Psychological Services

Lead and Manager, Psychological Services

York Region District School BoardOntario, Canada
CA$75,980.00–CA$94,976.00 yearly
Full-time
Doctorate in Psychology and registered with the College of Psychologists of Ontario (CPO); declared areas of competency in school psychology (required), clinical psychology (preferred) and counsell...Show moreLast updated: 30+ days ago
Senior Consultant / Manager - Payroll Advisory Services

Senior Consultant / Manager - Payroll Advisory Services

Deloitte, Ontario, C
CA$80,000.00–CA$120,000.00 yearly
Permanent
Toronto, ON; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Fredericton, NB; Halifax, NS; Kitchener, ON; Laval, QC. Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Sai...Show moreLast updated: 30+ days ago
food services manager

food services manager

K & J TRUDE HOLDINGS INCON, CA
CA$17.20–CA$20.00 hourly
Full-time +1
Education : No degree, certificate or diploma.Experience : 1 year to less than 2 years.Analyze budget to boost and maintain the restaurant's profits. Develop budget to determine cost of food, ingredie...Show moreLast updated: 23 days ago
  • Promoted
Manager, Financial Operations (Business Services)

Manager, Financial Operations (Business Services)

VacoWhitby, ON, CA
CA$101,000.00–CA$125,000.00 yearly
Permanent
Our client is a digital and cloud services company.They are looking for a Manager of Finance Operations- Business Services who will be responsible for overseeing and managing a variety of critical ...Show moreLast updated: 2 days ago
  • Promoted
Entry Level Financial Services

Entry Level Financial Services

Spade RecruitingOntario, Canada
CA$55,000.00 yearly
Full-time
Quick Apply
AIL is a leading insurance and supplemental benefits provider.The company provides its clients with value and unbeatable customer service with complete transparency and integrity.That's what makes ...Show moreLast updated: 30+ days ago
operations manager - trade, broadcasting and other services

operations manager - trade, broadcasting and other services

Right at home KingstonOshawa, ON, CA
CA$65.00 hourly
Full-time +1
Experience : 3 years to less than 5 years.Allocate material, human and financial resources to implement organizational policies and programs. Authorize and organize the establishment of major departm...Show moreLast updated: 30+ days ago
Caterer and Food Services Manager

Caterer and Food Services Manager

Joy Bible CampOntario, CA
CA$24.34 hourly
Position DescriptionThis position requires a blend of skills, commitment, patience, and creativity.The ideal candidate should be self-motivated, exceptionally organized, and able to project plan an...Show moreLast updated: 30+ days ago
Assistant Store Manager - Spirit

Assistant Store Manager - Spirit

Spirit HalloweenOntario, CA
CA$17.50–CA$20.95 hourly
The Assistant Store Manager supports the Store Manager in the staffing, setup, merchandising, pack-up and teardown of a Seasonal Store. The Assistant Manager is responsible for supporting the Store ...Show moreLast updated: 30+ days ago
Financial Services Manager

Financial Services Manager

Ajax Nissan-InfinitiAjax, ON
Full-time
LOCATION), a member of Drive Autogroup is seeking to hire a Full-Time Financial Services Manager.The Financial Services Manager is a key member of the sales team in providing high quality service t...Show moreLast updated: 2 days ago
food services manager

food services manager

Mr. PretzelsOshawa, ON, CA
CA$34.10 hourly
Full-time +1
Education : Secondary (high) school graduation certificate.Experience : 7 months to less than 1 year.Analyze budget to boost and maintain the restaurant's profits. Develop budget to determine cost of ...Show moreLast updated: 21 days ago
Senior Project Manager - Field Services

Senior Project Manager - Field Services

BWX Technologies, Inc.Bowmanville, ON, CA
CA$100,000.00–CA$156,000.00 yearly
Senior Project Manager - Field Services.We are currently recruiting for a Senior Project Manager - Field Services to be stationed at our customer sites at Darlington and Pickering, Ontario.Reportin...Show moreLast updated: 30+ days ago
Guest Relations Host-AJX

Guest Relations Host-AJX

CB CanadaAjax, Ontario, Canada
CA$17.91 hourly
Casino Ajax is seeking a Full-time Guest Relations Host!.Under the direction of the Player Development Manager, the Player Development Host is responsible for assisting with the management of playe...Show moreLast updated: 30+ days ago
Senior Manager, Platform Services and Enterprise Architecture

Senior Manager, Platform Services and Enterprise Architecture

Compass CanadaOntario, Canada
Compass Technology is a dedicated internal team for Compass Group delivering enterprise-wide initiatives that support our diverse customer base and enhance our business operations.Our domain encomp...Show moreLast updated: 18 days ago
Manager, Services Professionnels

Manager, Services Professionnels

PG Solutions Inc.Ontario, Canada
CA$70,000.00–CA$90,000.00 yearly
Remote
Full-time
Nous recherchons actuellement un(e) Manager au services professionnels pour notre unité d'affaires Juris Concept afin d'accompagner notre croissance et assurer une expérience client exceptionnelle....Show moreLast updated: 30+ days ago
food services manager

food services manager

Bento SushiON, CA
CA$28.40 hourly
Full-time +1
Experience : 2 years to less than 3 years.Analyze budget to boost and maintain the restaurant's profits.Plan and organize daily operations. Determine type of services to be offered and implement oper...Show moreLast updated: 30+ days ago
Clinical Services Supervisor

Clinical Services Supervisor

The Pod GroupGrey and Bruce Counties, ON, CA
Full-time
Quick Apply
ADAPTABLE • DETERMINED • ENTHUSIASTIC • HANDS-ON • STRATEGIC.A youth-based, non-profit charitable organization that is a leading provider of child and youth mental health services in Ontario, dedic...Show moreLast updated: 30+ days ago
Manager, Residential Title Services

Manager, Residential Title Services

Chicago Title CanadaOntario, CA
CA$24.00–CA$25.00 hourly
For over 70 years, Chicago Title has proudly provided security for Canada’s real estate transactions.We understand the true value of our insureds’ properties, they represent more than just numbers ...Show moreLast updated: 30+ days ago
assistant manager - food services

assistant manager - food services

Wendy'sON, CA
CA$28.50 hourly
Full-time +1
Education : College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years.Experience : 1 year to less than 2 years. Modify food preparation methods and menu prices ...Show moreLast updated: 30+ days ago
Guest Services Manager

Guest Services Manager

Silver Hotel GroupWhitby, Ontario
30+ days ago
Salary
CA$17.00–CA$17.75 hourly
Job description

Guest Services Manager

We are currently hiring a Guest Services Manager to join our dynamic team. The Guest Services Manager will be responsible for all aspects of the daily operations of the front office in a hotel environment. The role includes working with the hotel team to develop strategies and coordinate programs to optimize guest and employee satisfaction, product quality, and revenue opportunities, and ensure the property’s ongoing competitiveness in the market.

The right candidate will be a dynamic leader, focused on service. We are seeking someone who can bring a new perspective to our offering. You have charisma and a "can do" attitude that engages people to want to do business with us. You have attention to detail and are self-motivated. You're open to new thoughts and ideas and enjoy working with people.

What We Offer

  • Work with like-minded team members who are passionate about their work and keep things fun, every day!
  • Working with a reputable brand and being part of Silver Hotel Group, a company committed to ensuring a culture of respect, appreciation, and fun (among other things of course)!
  • A fast-paced environment in an exciting industry, where you get the chance to meet people from all over the world. It’s a good place to be right now!
  • Education Reimbursement for you (and your children!)
  • RRSP Matching Program
  • Annual Wellness Credit
  • Team Member Referral Program
  • Leadership Development
  • Team Building Events
  • Culture of Recognition Program
  • Hotel Stay Discounts

Key Responsibilities

Reporting to the General Manager, the Guest Services Manager will :

  • Demonstrate and promote a 100% commitment to providing exceptional experiences for our guests and employees;
  • Ensure guests receive prompt, professional attention and personal recognition. Ensure guests are greeted upon arrival;
  • Respond appropriately to guest complaints. Implement appropriate service recovery gestures in order to ensure total guest satisfaction;
  • Maximize total hotel revenues including but not limited to occupancy and increase RevPar on a daily basis;
  • Maintain all policies and internal controls related to the front office operations to ensure the security of monies, credit and financial transactions, and guest security;
  • Assist with recruitment, training, supervision, and discipline of Front Desk / Guest Services team members;
  • Ensure all staff is properly trained on systems, security and cash handling procedures, and service standards and have the tools and equipment needed to effectively carry out their job functions;
  • Promote teamwork and quality service through daily communication and coordination with other departments;
  • Schedule the staff within budgeted guidelines and provide the best coverage for service demands;
  • Organize and maintain front office records and equipment in accordance with hotel policy and control the inventory of front office supplies / forms;
  • Assist in the preparation of the annual business plans, budgets, and marketing plans;
  • Prepare, monitor and maintain front office reports as required;
  • Perform other duties as assigned.
  • What We are Looking For...

  • Strong computer skills, with knowledge of Microsoft Office and Hotel Property Management Systems;
  • Organized, results-orientated, proven time management skills and ability to work under pressure;
  • Effective communication skills, verbal and written;
  • Revenue Management skills and past involvement in the revenue management process an asset;
  • Strong leader who can develop the skills of others and thrives in a fast-paced environment-maintaining composure and objectivity with guests and team members;
  • Available to work days, nights, weekends, and / or holidays as required, including occasional Manager-On-Duty shifts.
  • Holiday Inn Express Whitby Hotel is the closest IHG brand hotel to the General Motors plant in Oshawa, and our location offers easy access to Hwy 401 and area attractions (Whitby History Museum, Iroquois Park and Class Act Dinner Theatre). Our hotel is a 100% smoke-free hotel with excellent amenities and we're the only hotel in the region with a Jacuzzi inside the suites. Our simple, modern and refreshing rooms make our guests feel at home, the well-equipped Fitness Centre helps relieve stress and nearby restaurants offer a wide variety of cuisines. Holiday Inn Express Whitby is only walking distance from the Whitby GO Station, 10 km from the Oshawa airport and an hour train ride from downtown Toronto.