Funeral home Jobs in Laval, QC

Position : Office CoordinatorLocation : MontrealSalary : Up to $65K per year (based on experience)Schedule : From 8 : 30 a.m. to 5 : 30 p.m., Monday to FridayDo you thrive in fast-paced environments and excel at managing tight deadlines? If so, this role could be an excellent fit for you!Our client is seeking a dynamic and detail-oriented Office Coordinator to become an integral part of their team!In this position, you will work in the administrative offices in conjunction with the Funeral Director to organize all the funeral arrangements and preparations (you will have no contact with the bodies of the deceased and little contact with the family). You will be the one executing the administrative and coordination tasks to plan the funeral once the family has met with the licensed Funeral Director. You will also support the team of Directors with another Coordinator.Benefits Offered : - Competitive salary of up to $65K annually- Comprehensive benefit package (including, dental, vision, extended health care) paid at 50% by employer- 2 weeks vacation paid per year- 5 personal / sick days per year with internal flexibility for additional days- Convenient location near Namur metro, with on-site parking available- Job stability with a secure and long-term opportunityRequirements : - Advanced level in English, with excellent written and verbal communication skills for communication and support with clients from outside Quebec region, daily for various tasks- Proficient in French (both written and spoken) - Minimum high school diploma - Strong proficiency in Excel, Word, and Outlook, with the ability to navigate these tools seamlessly- Professional phone etiquette with a confident and friendly demeanor- Positive attitude with exceptional multitasking abilities- Flexible to work overtime when needed Main Responsabilities : - Provide compassionate customer service to grieving families, ensuring a supportive and respectful experience during their interactions with the funeral home- Handle incoming calls with professionalism and empathy, addressing inquiries and providing assistance as needed- Ensure the accuracy of information related to funeral services, confirming details with multiple parties to avoid any discrepancies- Communicate essential information to all relevant parties in a timely and efficient manner- Assist colleagues during peak volumes, offering support to ensure smooth operations across all tasks- Collaborate closely with Directors to facilitate the coordination of funeral arrangements, ensuring all details are attended to with care- Perform day-to-day administrative tasks, including clerical work and maintaining office efficiency- Organize and maintain both physical and electronic files, ensuring records are accurate, up-to-date, and easily accessible- Coordinate transportation for the deceased, liaising with transport services and securing necessary permits- Schedule appointments and coordinate meetings, ensuring the office calendar remains organized and up-to-date- Submit applications for death certificates and ensure all required government documentation is completed and updated as necessaryTo apply, please forward your resume to Cristina Bilbao at [email protected] A PERM HIRE AND EARN UP TO $1,000! For more details, click here.OUR VIRTUAL DOORS ARE OPEN! We're also bringing the interviews to you by various web applications, virtually! Contact us today for your next opportunity. CNESST permit numbers : AP-2000158 & AR-2000157