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Business Analyst / Application Support Specialist – D365 Finance & Operations (Accounting)
IT UNLOCK CONSULTING INC.Laval, Qc
30+ days ago
Job type
Full-time
Job description
Position Overview
We are looking for a Business Analyst / Application Support Specialist with strong expertise in Dynamics 365 Finance & Operations (Finance modules) to join our team.
This role will support the Finance Solution Architect on project-related activities while also providing day-to-day application support to live business units using D365 F&O.
Key Responsibilities
Application Support & Operations
Provide functional support for D365 F&O Finance modules, including :
General Ledger (GL)
Accounts Payable (A / P)
Accounts Receivable (A / R)
Fixed Assets
Leases
Month-End and Period-End Closings
Manage, analyze, and resolve Finance-related tickets in a production environment
Perform root-cause analysis and propose sustainable solutions
Deliver high-quality support with a strong customer service mindset
Document issues, resolutions, and functional procedures
Projects & Continuous Improvement
Support the Finance Solution Architect on D365 F&O projects (enhancements, rollouts, optimizations)
Gather and analyze Finance business requirements
Write functional specifications and support testing activities (UAT)
Contribute to continuous improvement of Finance processes within D365 F&O
Comfortable working in live / production environments and ticketing tools
Work Mode : 3 days on site at Saint-Laurent
Requirements
Education & Experience
Degree in Finance, Accounting, Business, or Information Systems
Proven experience as a Business Analyst, Finance ERP Consultant, or Application Support Specialist
Experience in international or multi-entity environments is a plus
Required Skills & Qualifications
Functional Expertise
Strong knowledge of Finance and Accounting processes