Brandt is currently seeking a Lead Hand for our Saskatoon branch. This position is responsible for coordinating and directing the workload of the Service department for maximum efficiency and productivity while providing quality repair work; advises makes recommendations to Shop Foreman and Service Manager regarding technician skills and training needed.
Duties & Responsibilities
Assists with the assignment of jobs and work areas to Service Department employees according to their skill and knowledge.
Assist in the appraisal of repair orders coming into the Service Department and may participate in repairs, and review repair orders for accuracy and completeness
Directs and assists technicians and apprentices in the diagnosis of machine problems
Inspects and repairs all special tools; recommends new tooling as required
Advises Shop Foreman or Service Manager of all customer complaints
Assists the Shop Foreman or Service Manager with coordinating and conducting quarterly safety meetings
May fill Shop Foreman’s role in their absence
May arrange for and participate in reconditioning of used equipment and setup of new equipment
May approve the release of equipment for delivery to customer
May assist in providing performance feedback for service technicians and staff to the Service Manager
Other duties as assigned
LI-onsite
Required Skills
Ability to work multiple shift patterns
Ability to lead others
Must possess effective written and verbal communication skills, and be able to present to groups
Ability to use standard desktop application
Must be able to lift up to 50 pounds
Required Experience
5+ years’ experience as a heavy duty service technician
Journeyman certificate required
Class 1 driver’s license considered an asset
Forklift license preferred
Ability to work multiple shift patterns
Ability to lead others
Must possess effective written and verbal communication skills, and be able to present to groups