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Part-time Event planner Jobs in East york on

Last updated: 6 hours ago
Event Customer Service Representative - Temporary, Impark at 1 York

Event Customer Service Representative - Temporary, Impark at 1 York

Reimagined ParkingToronto, Ontario, CA
Part-time
Quick Apply
Show moreLast updated: 6 days ago
Coordinator, Events

Coordinator, Events

RogersToronto, Ontario, Canada
CAD20 hourly
Permanent + 2
Show moreLast updated: 6 days ago
  • Promoted
Joe looking for a babysitter or nanny - babysitting job in Toronto

Joe looking for a babysitter or nanny - babysitting job in Toronto

SitlyToronto, CA
Part-time
Show moreLast updated: 18 days ago
  • Promoted
Shift Security Supervisor - PT Weekend Nights

Shift Security Supervisor - PT Weekend Nights

Securitas Inc.Toronto, ON, Canada
CAD29 hourly
Part-time
Show moreLast updated: 2 days ago
Senior Chef de Partie

Senior Chef de Partie

linkupWest Dean Park, UK
Permanent + 2
Show moreLast updated: 7 days ago
Financial Planner

Financial Planner

BMOToronto, ON, CAN
CAD44500–CAD82500 yearly
Full-time + 1
Show moreLast updated: 8 days ago
  • New!
Investment Retirement Planner

Investment Retirement Planner

Royal Bank of Canada>TORONTO, Canada
Full-time + 1
Show moreLast updated: 6 hours ago
  • Promoted
Customer Service

Customer Service

Evolution Health & SafetyToronto, ON, Canada
CAD2000 monthly
Full-time + 1
Show moreLast updated: 18 days ago
Marketing & Communications Intern (Social and Digital Media)

Marketing & Communications Intern (Social and Digital Media)

ACCES EmploymentToronto, ON, CA
Part-time
Quick Apply
Show moreLast updated: 21 days ago
Hospitality Services Assistant

Hospitality Services Assistant

Royal Ontario MuseumToronto, ON, CA
CAD160 daily
Permanent + 1
Quick Apply
Show moreLast updated: 30+ days ago
  • Promoted
Local Project Coordinator

Local Project Coordinator

Pyxera GlobalToronto, Ontario, Canada
Part-time
Show moreLast updated: 5 days ago
  • New!
Services Manager, Stores

Services Manager, Stores

SephoraToronto, ON, CA
Full-time + 1
Show moreLast updated: 7 hours ago
  • Promoted
Banquet Staff $20.00 to 22.00 / h Immediate positions available

Banquet Staff $20.00 to 22.00 / h Immediate positions available

The Maître'D Staffing Company LtdToronto, ON, Canada
CAD20–CAD22 hourly
Permanent + 1
Show moreLast updated: 18 days ago
School Bus Drivers - Toronto

School Bus Drivers - Toronto

VoyagoToronto, ON, CA
CAD24 hourly
Full-time + 1
Quick Apply
Show moreLast updated: 18 days ago
Writer, Communications, UofGH - Temporary Part-Time (6-Month Contract)

Writer, Communications, UofGH - Temporary Part-Time (6-Month Contract)

Humber CollegeToronto, Ontario, Canada
CAD29.38 hourly
Part-time + 1
Show moreLast updated: 30+ days ago
Event Customer Service Representative - Temporary, Impark at 1 York

Event Customer Service Representative - Temporary, Impark at 1 York

Reimagined ParkingToronto, Ontario, CA
6 days ago
Job type
  • Part-time
Job description

Description

Location : Lot 501 - 1 York Street (One York)

Start Date : December 9, 2024

End date :  February 1, 2025

Shift : Event days only (on-call) / 4 - 8 hr shifts (Depending on event)

  • Changes may be made to this schedule are subject to operational requirements.

Deadline : Tuesday, December 3rd, 2024, at 5 : 00pm

Event Customer Service Representative processing written transaction requests from Monthly Parking, Transient customers and stakeholders.  Provides consistent and professional event customer service in assisting internal and external customers with monthly and daily parking requirements.

Key Responsibilities

  • Develop sound critical and decision-making skills necessary to thrive in a fast-paced environment with back-to-back calls while maintaining poise, accuracy, and speed
  • Acting as a fast-moving, courteous company brand ambassador while processing transactions, interfacing with guests, communicating company policies, and enforcing regulations
  • Foster customer success, happiness, and satisfaction by building customer rapport, addressing customer inquiries and complaints, providing empathy, and communicating information
  • Embrace performance-based call monitoring, recording, and assessment approach to improve communication, timeliness, and overall satisfaction
  • Spark accurate, speedy operation while optimizing voice quality, grammar skills, tone, and proactiveness to improve quality and consistency
  • Leverage your knack for technology and attention to detail to foster data integrity by gathering information, composing documents, and inputting data
  • Answer inbound emails, phone calls, and faxes within department and individual Service Level and Quality goals.  Acts as point of contact for both internal and external monthly parking customers
  • Provide comprehensive service and support for Monthly Parking customers, including; potential customers, existing customers and stakeholders.
  • Provide comprehensive branch, lot and account maintenance support
  • Respond to customer inquiries ensuring customers receive timely resolution and accurate information
  • Demonstrate excellent customer service to assist in retaining Monthly Parking customers
  • Ensure all customer account information is updated accurately and notes are entered for every transaction.
  • Utilize resources such as Online Help, Policy & Procedure manuals, and emails from Supervisors, Management and the Training Department
  • Complete and maintain any required  paperwork or record keeping methods
  • Enter customer payment information for PAP or credit card when received by fax, e-mail or letter as well as over the phone.
  • Keep up to date with changes in workflow, policy, and product knowledge.
  • Provides support and training to new CSR positions.
  • Keeps accurate records and updates all systems with required information.
  • Assists other CSR’s with trouble shooting for clients.
  • Processes all work orders and meter out reporting and uploads the required documents to the share drive.
  • Process hotel voids and enters into wireless system for revenue purposes.
  • Prepares and costs out supply orders for all attendant locations and then uploads the required information to the share drive.
  • Prepares all Non-registered passes for Hotel Macdonald and places them into wireless system for revenue purposes.
  • Assist with monthly Guest Passes for the Westin Hotel invoicing purposes.
  • Maintains deliverable calendar to ensure all departments meet external deadlines.
  • Monitor and maintain the Storefront email, sorting responding and processing all requests that enter through here.
  • Issue, enter, and track Temporary paper passes as needed
  • Answer inbound calls and meet individual Service Level and Quality goals.  Acts as first point of contact for both internal and external monthly parking customers
  • Provide service for telephone-based customers for sign-ups and maintenance of monthly parking accounts.
  • Provide user support / assistance to customers using the web-based interface.
  • Complete all after-call work required to finalize a new customer sign-up or modify an account.
  • Receive and accurately data enter customer information, credit card and pre-approved payment sign-up information.
  • Assist daily parkers with meter out of orders and requests for information
  • Parking stall count, ensuring parking vacancy available
  • Change or put out / away signage from the street as required

  • Other duties as assigned
  • Skills, Knowledge and Expertise

  • Must be at least 18 years of age
  • G12 / Equivalent
  • 1 year Customer service experience in a high-volume, fast-paced environment (ex. Retail, call center), preferred
  • 1 year data entry experience equaling 40 WPM
  • Knowledge of contact center policies and software, including CRM, phone systems, etc
  • Strong work ethic and reliability with professionalism and poise
  • Superior interpersonal, verbal, and written communication skills
  • Exceptional written oral communication skills
  • Strong analytical abilities and sound judgment in decision-making
  • Strong attention to detail and high degree of accuracy is key. Fast, accurate and efficient data entry, manipulation and retrieval of data from systems
  • Ability to multitask, prioritize, and organize within a structured environment
  • Flexibility and adaptability
  • Motivated, take initiative and possess strong work ethic
  • Ability to respond to customer complaints maintain professionalism at all times
  • Conflict resolution
  • Exceptional communication, tact and customer service skills. Ability to assist customers with diverse requirements
  • Exceptional telephone etiquette
  • Intermediate knowledge of computer software applications – MS office
  • Ability to successfully and consistently achieve individual and departmental service level goals
  • Positive, team-oriented attitude and ability to balance independent workload with broader team goals
  • This is an internal position for all UFCW Impark employees.

    United States - California applicants only :

    The Company will consider qualified applicants with arrest or conviction records for employment in accordance with the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers and the City of Los Angeles Fair Chance Initiative for Hiring, and other local ordinance, as applicable. You do not need to disclose your criminal history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if the Company is concerned about a conviction or convictions that is / are directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction(s), provide mitigating evidence, or challenge the accuracy of the background report.   A criminal history may have a direct, adverse and negative relationship upon certain job duties of this employment position, and such criminal history may result in the withdrawal of a conditional offer of employment.

    Find out more about the Los Angeles County Fair Chance Ordinance at https : / / opportunity.lacounty.gov / wp-content / uploads / 2024 / 03 / FCO-FAQ-Final-Updated-with-Recommendations.pdf .   Find out more about the California Fair Chance Act by visiting the Civil Right’s Department Fair Chance Act webpage : https : / / calcivilrights.ca.gov / fair-chance-act / .

    The Reimagined Parking family of nationally recognized brands–Impark, Lanier, Republic Parking, AmeriPark, and ParkOne—is the world's leading tech-powered, people-driven parking solutions provider. Our workforce of 8,000 manages 3,400 high-density parking facilities across 500 North American cities, generating 34 million digital transactions annually.

    Reimagined Parking is an equal opportunity employer. Reimagined Parking does not discriminate on the basis of race, ancestry, religion or creed, color, sex, national or ethnic origin, gender identity, gender expression, sexual orientation, age, marital status, family status, veteran status, disability status, or any other protected ground of discrimination / class status protected by state / provincial or federal law, as applicable. Reimagined Parking complies with all applicable equal employment opportunity legislation in each jurisdiction in which it operates.