Union / Affiliation : C.U.P.E. Local 3338

Pay range : $27.08 hourly plus 14% in lieu of benefits SFU Department Descr : Meeting, Event & Conference Services

Position Grade : 6

of openings : 8

Biweekly Hours : up to 40 hours

Who We Are

Simon Fraser University is a leading research university, advancing an inclusive and sustainable future. Our purpose – the essence of SFU – is to create and connect knowledge, learning and community for deeper understanding and meaningful impact. We are committed to fostering excellence, innovation, belonging and community in all that we do.

Serving students, staff, faculty and our wider community across all three campuses, the VPFA (Vice President Finance and Administration) leads and develops foundational support services to help achieve SFU’s academic, research and community engagement missions. We deliver SFU’s day-to-day operational and administrative needs through the work of Ancillary Services; Facilities Services; Finance; IT Services; and Safety & Risk Services. We collaboratively, respectfully and inclusively engage and work with our community partners to meet the needs of and make a difference in the everyday lives of the people we serve, in addition to creating a vibrant work culture of learning and growth for our over 600 staff.

Ancillary Services is composed of five departments that provide core services to students, faculty, staff and external community. Through Meeting, Event & Conference Services; Food; Bookstore & Spirit Shop; Parking & Sustainable Mobility Services; Document Solutions; and a variety of experience programs, Ancillary Services strives to create vibrant, engaging and welcoming spaces across all three SFU campuses.

About the Role

Provides client service and clerical support for Meeting, Events and Conference Services (MECS). Prepares meeting rooms for client occupation; assists clients with changes and additions to their on-site needs; drafts room set-up diagrams; and directs clients and client materials to and from campus loading bays. Plays a central role in greeting clients on-site and providing basic orientation to the campus. Liaises with Facilities Services, IT Services, catering, security and other campus service providers and monitors and troubleshoots all operational problems that occur in the successful running of an event. Provides primary support and assistance to Event Planners and Managers in the servicing of events on campus.

Qualifications

High School graduation and general courses or training of moderate duration (one semester or equivalent) in word processing, database and spreadsheet applications. 2 years of experience. An equivalent combination of formal education, certificate / program of study and experience is acceptable

• Excellent customer service skills.
• Excellent attention to detail.
• Excellent organizational and multitasking skills.
• Excellent interpersonal, oral and written communication skills.

What We Offer

At SFU, our goal is to ensure our people are valued and supported by promoting a healthy work-life balance, professional growth and development, as well as a safe and respectful workplace. We offer temporary employees who belong in the Canadian Union of Public Employees (CUPE Local 3338) :

Additional Information

The assignment end date is December 21, 2024.

Priority will be given to qualified registered SFU students who must submit a Fall 2024 class schedule with their application. This is a part-time position working varied hours biweekly. Hours of work are between 6 : 00am and 1 : 00am, with variable start times based on scheduled events. There are 14positions available.

Must have the ability to work at all three SFU campuses (Vancouver, Surrey, Burnaby).