Erp Jobs in Cranbrook, BC
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Erp • cranbrook bc
Coordinator, Guest Services
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CMH Heli-SkiingCranbrook, BC, Canada- Full-time
Year Round
Why join CMH?
We work hard, we play hard, and we have the best time doing it. Our mission is to guide our staff and guests through life-changing mountain experiences, and our vision is to be recognized as the world leader of guided mountain experiences - by our guests, our employees, our partners, and our communities. We're all drawn to CMH for different reasons, but we stay for the people-both employees and guests-who are brought together by a unique shared passion for skiing, riding, the mountain world, and life in general. CMH is where mountain magic happens!
Things that are important to us :
- Safety as a cornerstone.
- Share our passion - every day.
- Always act with integrity .
- We work as a team .
- Aim for best .
- Balance our social, fiscal, and environmental responsibilities.
Things that are important to you :
CMH is honored to operate in the traditional territories of the Ktunaxa, Secwépemc, Syilx, Sinixt, Carrier (Dakelh), and Stoney Nakoda Nations.
Visit www.cmhheli.com / jobs to learn more.
Position Title : Coordinator, Guest Services
Company Name : CMH Heli-Skiing & Summer Adventures
Reports To : Manager, Guest Services
Location of Work : Banff, Alberta
Job Status : Full-time, Year-Round
FLSA Status : Non-Exempt
Number of Positions : 1
Direct Reports : 0
Date of Last Review : April 2025
Desired Start Date : June 2025
Posting Close Date : This posting will remain open until a suitable candidate is found. The earliest posting close date would be May 9, 2025.
Position Overview
The Guest Services team focuses on guest bookings from the time of deposit onwards and provides an outstanding guest experience. The Coordinator, Guest Services is responsible for taking trip deposits and final payments, answering program inquiries, processing questionnaires and waivers, and sending final confirmations, preparing reports for lodges, and supporting remote lodge teams.
Essential Duties and Responsibilities
Minimum Qualifications
Competencies, Knowledge, Skills, Abilities, and Other Qualities
Working Conditions
Other Duties as Assigned
This position description is an overview of the scope of responsibilities for the role described above. With the evolution of CMH, the responsibilities of this position may change, as may the details that are associated with many of the tasks. During these times of change, this position requires the flexibility and willingness to accept new responsibilities and potentially transfer others.
Compensation
A competitive compensation package will be provided based upon qualifications, experience, and skill set. Further details will be discussed in a personal interview.
Benefits and Perks :